Experience Southern charm, just steps from the French Quarter at InterContinental New Orleans Hotel, New Orleans LA

InterContinental New Orleans
4.4
4.5

Stay in the heart of New Orleans at a landmark hotel steps from the French Quarter and the historic St. Charles streetcar line! Experience rooftop views, Cajun-Creole cuisine, and timeless Southern elegance!

What You Get

  • Stay for two in a 1 King Classic Room or a 2 Queen Classic Room

Hotel at a Glance: InterContinental New Orleans

Steeped in the spirit of Southern hospitality and the cultural richness of Louisiana, InterContinental New Orleans stands as a beacon of luxury in the heart of the Crescent City. Located in the Central Business District just steps from the French Quarter, this iconic property blends timeless elegance with modern sophistication. Guests are greeted by grand interiors, classic furnishings, and a warm ambiance that reflects New Orleans' storied heritage. With sweeping views, a rooftop pool, and access to the city's historic St. Charles streetcar, the hotel provides a sanctuary where refinement meets rhythm.

More than just a place to rest, InterContinental New Orleans offers a gateway to the soul of the city. Dine on contemporary Cajun-Creole cuisine at the renowned Trenasse, sip cocktails at Pete’s pub, or stroll through nearby Bourbon Street and the Garden District. Every corner of the property echoes the legacy of New Orleans, from the ornate meeting spaces designed for grandeur to the attentive service that makes each stay unforgettable. Whether visiting for business, leisure, or celebration, guests are invited to experience the city’s past and present in a space that’s as culturally rich as its surroundings.

New Orleans, LA: Where History Marches to the Beat of Jazz

New Orleans, a city unlike any other, stands as a living museum of American history, rhythm, and resilience. Nestled along the crescent bend of the Mississippi River, this legendary Louisiana metropolis is a cultural confluence where French, Spanish, African, and Creole influences have shaped centuries of architecture, music, and cuisine. With its cobblestone streets, gaslit balconies, and storied neighborhoods like the French Quarter and Garden District, New Orleans bears the grandeur of a bygone era while pulsing with the unmistakable energy of modern life. From the echoes of brass bands parading through Jackson Square to the solemn beauty of its historic cemeteries, the city embodies a soul that is at once reverent and revolutionary.

Yet beyond its picturesque façades lies a city constantly in motion. New Orleans is the birthplace of jazz and the heart of Mardi Gras—celebrations that are not merely events, but expressions of identity passed down through generations. Culinary traditions here are as deep as its river—gumbo, jambalaya, and po’boys crafted with care and history. Whether you're gliding on a steamboat under the shadow of the Crescent City Connection or exploring the haunting beauty of bayous nearby, New Orleans invites travelers to not just witness its story, but to become part of it. This is not merely a destination—it is a deep, rhythmic experience that leaves an indelible mark on every visitor.

Room Details

1 King Classic Room

  • One King Bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

2 Queen Classic Room

  • Two Queen Beds
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: $30 per night for each additional guest 18 or older; kids 17 or younger stay free

Hotel Policies

  • Check in: 4 PM
  • Check out: 11 AM
  • $30 resort fee includes:
    • Daily Premium WiFi
    • Daily $20 F&B credit in Pete’s and Room Service (5pm or later; must be charged to guest room)
    • 10% Discount Cajun Encounters Tours
    • Exclusive tour discounts through in-house concierge desk
    • Credits are on a daily basis and cannot accumulate
  • Parking: Valet parking is available for a daily rate of 53 USD - Valet parking includes in/out privileges
  • Smoking policy: Please contact the property for smoking policy.
  • Pet policy: The InterContinental New Orleans is pet friendly. The maximum weight of the pet is 40 pounds and maximum of two pets per room. Pets cannot be left unattended. A pet waiver must be signed at check in. The 150.00 USD pet deposit is nonrefundable.
  • Accessibility: please contact property for handicap accessibility requests or options
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Amenities

  • Rooftop outdoor pool
  • On-site Cajun-Creole restaurant (Trenasse)
  • On-site pub (Pete’s)
  • Fitness center
  • Complimentary WiFi
  • Concierge service
  • 24-hour front desk
  • Valet parking (fee applies)
  • Business center
  • Event and meeting spaces
  • In-room dining
  • Daily housekeeping

Need To Know Info

  • 72-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 21+ to check in
  • Credit card required at check-in
  • Daily resort fee of $30, plus tax, added at purchase
  • $2 occupancy fee added at purchase
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About InterContinental New Orleans

Customer Reviews

  • hotel
  • staff
  • bed
  • service
  • pool
Reviewed on
Guest
Helpful reviewer
1 rating|1 review
The place was beautiful! The suite was amazing! It had 2 bathrooms so we were able to be to dinner on time. The staff was excellent. For some reason my reservation was not transferred over to their system. All I had was confirmation that the room had been purchased. Charles, the manager, did not stop until he found my reservation. I will be going back from now on.
Mauricia
Top reviewer
Helpful reviewer
31 ratings|17 reviews
The location was great and the place was very accommodating and the team were friendly and helpful.
leslie
Top reviewer
47 ratings|26 reviews
Great area good service front desk very helpful for suggestions of areas to go places to eat
Reviewed on
Sightseer04021918164
|1 review
Good hotel I really liked the place. It’s nice and walking distance from a lot of restaurants and Bourbon street. The staff are pretty responsive. I think the price is reasonable for the place. The only negative comment I have is that the coffee maker in my room wasn’t working.
MtnWill
|1 review
Hotel NOT to Intercontinental Hotels Standards My stay at the Intercontinental New Orleans was not up to the typical standard of this 'usually excellent' brand. To be completely transparent, this hotel was not my choice as I was staying there as part of an American Cruise Lines group on the night prior to our cruise departure. First, we waited for more than 20 minutes at check in, due to a front desk that was severely understaffed. We were given a room on the 5th floor, which is what I would call the darkest hotel room I have ever stayed in. Our view was out a window where just a few feet across was another building, leaving the room feeling like you were living in a basement. It was dark even when all of the interior lighting had been turned on. Even worse, we arrived to find that our room had not been completely cleaned, as we found six pillows without any covers all piled on the bedside table, (see attached photo). We called down to tell the management about the situation. They asked several times, are you SURE your beds are not completely made?" as if they did not believe the situation. Finally, after convincing them that we had no pillowcases, they said they would "immediately take care of it." An hour later, (yes, it took them an hour to come by even AFTER confirming that there was a guest concern!) someone came by and suggested we move to another room, but having unpacked we simply asked for the six pillowcases so we didn't have to pack up and move. The beds were comfortable, but the showers were difficult to use and several of the members of our group complained of water that was too hot, and they were not able to adjust it any cooler when they showered. The rest of our stay was average, including dinner at the hotel restaurant, and our catered breakfast. New Orleans has lots of other wonderful hotels in the central business district, any of which provides better service and more comfortable accomodations than this one. Just book one of those if you have the option to do so! My recommendation to American Cruise Lines? They need to select another hotel for passengers departing on their cruises, as this Intercontinental did not meet the standards of their brand.
michaelsH5567CQ
|1 review
A Truly Welcoming Experience! l Intercontinental New Orleans By IHG l I'll keep coming back ; From the moment I arrived, I was greeted with a warm smile and outstanding hospitality by Audra at the front desk. Her professionalism, kindness, and genuine care made me feel instantly welcome and at ease after a long day of travel. The entire IHG team went above and beyond to ensure my stay was comfortable—offering thoughtful recommendations, answering all my questions with patience, and making the check-in process smooth and efficient. She even remembered small details from our conversation, which made the experience feel so personal and sincere. It's not often you come across someone who truly embodies what great customer service should be, but Audra absolutely does. Her dedication, positive energy, and attention to detail turned a good stay into a great one. Thank you,Intercontinental New Orleans By IHG for being the one of the highlights of my visit! Because of you, I will definitely return and highly recommend this hotel to others looking for both comfort and exceptional service.

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