Krystal Cancún Hotel - Cancun, Mexico

Beachfront Cancún Resort

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Resort at a Glance: Krystal Cancún Hotel

Krystal Cancún Hotel sits on a barrier island just off the Yucatán Peninsula, sandwiched between the Caribbean Sea and the still waters of a lagoon. The shoreline here seems perfectly designed for relaxation; thatched huts stand alongside wooden daybeds and cushioned lounge chairs in the sand. Within slingshot range of the beach are a large freeform pool and an infinity hot tubs, all of which look out over the Caribbean’s turquoise waters.

  • Where you’ll stay: a standard guest room with marble floors and a minibar or a deluxe ocean-view room with a private balcony overlooking the ocean.
  • Prime location: The resort is located in Cancún’s Hotel Zone, a popular tourist area full of restaurants, bars, and nightclubs.
  • Optional all-inclusive package lets you drink and dine freely at any of the resort’s restaurants and bars, including a beachfront surf n’ turf restaurant. Click here to see a full list of inclusions.
  • Enjoy a live mariachi band while sipping a margarita at El Mortero Restaurant, the resort’s hacienda-style eatery.
  • Set kids loose at the children’s pool and play area.

Cancún: Cool White Sands and Mayan Relics

Located on a barrier island shaped like the number seven, Cancún’s Hotel Zone juts into the Caribbean Sea at the northeast tip of Mexico’s Yucatán Peninsula. With the sea on one side and freshwater lagoons on the other, it’s a popular spot for sailing and snorkeling. Although the beaches and barrier reefs are a major draw, the geography is equally enticing further inland, where you can dive into an underground river or take a speedboat through a mangrove jungle.

The stone columns of El Rey Ruins, an ancient Mayan site dating back to the second and third centuries BCE, lie within the city’s Hotel Zone. Believed to be a royal burial ground, the archaeological site is also home to wild iguanas that lounge in the sun.


Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? The property is about 15 miles from Cancún International Airport (CUN).

2. Is there an additional occupancy fee, or do I have to purchase another Groupon? The booking covers two guests. For adding additional occupants for the room only options, $48 per night for each additional guest 13 or older; kids 12 or younger stay free. For all-inclusive options, $99 per night for each additional guest 13 or older; $40 per night for kids 6–12; kids 5 or younger stay free.

3. Will I be approached to attend a timeshare sales presentation? Our customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your booking or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included with this booking.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here.

What You Get

  • Stay for two in a standard room or deluxe ocean-view room
  • Select options are all-inclusive
  • Dates into September

Included in all-inclusive:

  • Breakfast buffet
  • Lunch á la carte (buffet seasonal)
  • Dinner at El Mortero with house wine by the glass
  • Unlimited international brands and domestic beverages
  • Snacks from 12 p.m.–5 p.m. by the pool area
  • Recreational activities
  • All hotel taxes and gratuities
  • View a list of all inclusions

Policies and Fees

  • Reservations: Dates cannot be changed once booked; valid only for night(s) purchased.
  • Cancellation policy: 8-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable.
  • All prices and fees listed in US dollars unless otherwise noted.
  • Taxes: 19% tax for EP options collected at check-in.
  • Rates may vary by date and are subject to availability.
  • Airfare not included.

No-shows will be charged total rate; no refunds, rescheduling, or rebooking allowed.

Amenities

  • Beachfront pool
  • Beachfront infinity hot tubs
  • Restaurants and bars
  • Children’s pool and play area
  • Kids’ club
  • WiFi access
  • Bali-style day beds on the beach
  • Spa and beauty salon
  • Gym and sauna
  • 24-hour room service

The Fine Print

  • Dates cannot be changed once booked; valid only for night(s) purchased
  • 8-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18 or older to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • 19% tax for EP options collected at check-in.

Other Details

Room Details

Standard Room

  • One king bed or two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 3 adults + 1 kid or 2 adults + 2 kids
  • Adding occupants above standard: For the room only options, $48 per night for each additional guest 13 or older; kids 12 or younger stay free. For the all-inclusive options, $99 per night for each additional guest 13 or older; $40 per night for kids 6–12; kids 5 or younger stay free

Deluxe Ocean-View Room

  • One king bed or two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 3 adults + 1 kid or 2 adults + 2 kids
  • Adding occupants above standard: For the room only options, $48 per night for each additional guest 13 or older; kids 12 or younger stay free. For the all-inclusive options, $99 per night for each additional guest 13 or older; $40 per night for kids 6–12; kids 5 or younger stay free

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available by calling the property or at check-in for an additional cost.

Getting There

  • Nearest airport: Cancún International Airport (CUN; 15 mi/24 km)

Traveler's Tips

  • A passport is required for all travel outside the U.S.
  • Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
  • Before international travel, always check the State Department’s website for important info on the destination and its entry/exit requirements.

Customer Reviews

(103 ratings)

100% Verified Reviews
All reviews are from people who have redeemed deals with this merchant.

OG

Ora G. · HELPFUL REVIEWER
6 ratings   4 reviews  
· April 27, 2018
The place is a little dated but the view and the easy access to beach and you are literally in the tourist area and party zone a one minute walk from everything made up for everything. I could see the ocean from my bed it was a nice ocean breeze. I would stay again but would maybe ask for an updated room. The room was a 3.5 but the view, location and services is what gives it a 5😍😍😍❣️❤️🙂💜💙

AB

Ariella B. · HELPFUL REVIEWER
3 ratings   1 review  
· April 13, 2018
Location was great. Right next to restaurants and bars. not enough chairs by the pool to accommodate all guests. Hotel Beach was beautiful

LH

LaToya H. · HELPFUL REVIEWER
3 ratings   3 reviews   1 photo  
· April 8, 2018
Close to plenty of restaurants and shopping. The outdoor pool/beach area was absolutely stunning but the rooms could use some updating. Our room had ants that got all over everything. And the hotel is right beside a club and it is VERY loud at night time until the late hours of the night. Also, the bathrooms only have rainfall shower heads which was very inconvenient when I didn’t want to blow dry
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