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Krystal Cancún Hotel - Cancun, Mexico

4-Star Beachfront Cancún Resort

What You Get

Per CDC guidelines, travel to Mexico is highly discouraged at this time due to the increased COVID-19 levels currently being reported. Please view the latest travel information here.

✈ CDC Travel Order: Effective 1/26/21 all air passengers arriving to the US from a foreign country must get tested for COVID-19 infection no more than 3 days before their flight departs and to provide proof of the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. More information on this testing requirement can be found here.

COVID-19 Testing: As part of their health and safety measures, Krystal Cancún Hotel, will be offering free COVID-19 antigen tests with same day results; and PCR tests at an additional cost. For guest comfort, the test will be available at the resort. Guests may schedule the appointment upon check-in. Any guests testing positive for COVID-19 will receive a discounted nightly rate, while they quarantine for 14 days.


  • Stay for two in a standard room or deluxe ocean-view room
  • Select options are all-inclusive

Included in all-inclusive:

  • Breakfast buffet
  • Lunch á la carte (buffet seasonal)
  • Dinner at El Mortero with house wine by the glass
  • Unlimited international brands and domestic beverages
  • Snacks from 12 p.m.–5 p.m. by the pool area
  • Recreational activities
  • All hotel taxes and gratuities
  • View a list of all inclusions

Resort at a Glance: Krystal Cancún Hotel

The 4-star Krystal Cancún Hotel sits on a barrier island just off the Yucatán Peninsula, sandwiched between the Caribbean Sea and the still waters of a lagoon. The shoreline here seems perfectly designed for relaxation; thatched huts stand alongside wooden daybeds and cushioned lounge chairs in the sand. Within a slingshot range of the beach are a large freeform pool and infinity hot tubs, all of which look out over the Caribbean’s turquoise waters.

  • Where you’ll stay: a standard guest room with marble floors and a minibar or a deluxe ocean-view room with a private balcony overlooking the ocean.
  • Prime location: The resort is located in Cancún’s Hotel Zone, a popular tourist area full of restaurants, bars, and nightclubs.
  • Optional all-inclusive package lets you drink and dine freely at any of the resort’s restaurants and bars, including a beachfront surf n’ turf restaurant.
  • Enjoy a live mariachi band while sipping a margarita at El Mortero Restaurant, the resort’s hacienda-style eatery.
  • Set kids loose at the children’s pool and play area.
  • Direct beach access: From this hotel’s doors, it’s only a short trek to a public beach.
  • Make a splash in the hotel’s outdoor beachfront pool

Cancún: Cool White Sands and Mayan Relics

Located on a barrier island shaped like the number seven, Cancún’s Hotel Zone juts into the Caribbean Sea at the northeast tip of Mexico’s Yucatán Peninsula. With the sea on one side and freshwater lagoons on the other, it’s a popular spot for sailing and snorkeling. Although the beaches and barrier reefs are a major draw, the geography is equally enticing further inland, where you can dive into an underground river or take a speedboat through a mangrove jungle.

The stone columns of El Rey Ruins, an ancient Mayan site dating back to the second and third centuries BCE, lie within the city’s Hotel Zone. Believed to be a royal burial ground, the archaeological site is also home to wild iguanas that lounge in the sun.


Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? The property is about 15 miles from Cancún International Airport (CUN).

2. Is there an additional occupancy fee, or do I have to make a separate booking? The booking covers a stay for two guests. For adding additional occupants for the room only options, $48 per night for each additional guest 13 or older; kids 12 or younger stay free. For all-inclusive options, $99 per night for each additional guest 13 or older; $40 per night for kids 6–12; kids 5 or younger stay free.

3. Will I be approached to attend a timeshare sales presentation? Our customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your booking or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included with this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here.

Other Details

Room Details

Standard Room

  • One king bed or two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 3 adults + 1 kid or 2 adults + 2 kids
  • Adding occupants above standard: For the room only options, $48 per night for each additional guest 13 or older; kids 12 or younger stay free. For the all-inclusive options, $99 per night for each additional guest 13 or older; $40 per night for kids 6–12; kids 5 or younger stay free

Deluxe Ocean-View Room

  • One king bed or two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 3 adults + 1 kid or 2 adults + 2 kids
  • Adding occupants above standard: For the room only options, $48 per night for each additional guest 13 or older; kids 12 or younger stay free. For the all-inclusive options, $99 per night for each additional guest 13 or older; $40 per night for kids 6–12; kids 5 or younger stay free

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Amenities

  • Beachfront pool with solarium zone and gardens
  • Beachfront infinity hot tubs
  • Direct beach access
  • Restaurants and bars (recently remodeled)
  • Children’s pool and play area
  • Kids’ club
  • WiFi
  • Bali-style day beds on the beach
  • Spa and beauty salon
  • Gym and sauna

The Fine Print

  • 8-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • 19% tax for room only options paid at check-in
  • $1.50 daily sanitation tax paid at check-in
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased.

About Krystal Cancún Hotel

Getting There

  • Nearest airport: Cancún International Airport (CUN; 15 mi/24 km)

Customer Reviews

100% Verified Reviews
All reviews are from people who have redeemed deals with this merchant.
S
ShalomIsrael
3 ratings2 reviews
March 31, 2021
Nice room. Noisy A/C. Broken phone. Ok food. Beautiful beach. Dirty pool area.
V
Vadym
2 ratings1 reviews
April 7, 2019
Over all is ok. The ocean and the beach are very clean. Stuff at the lobby were very nice. We booked this resort because they have a kids club but it’s a bs we were able to use it only twice for 1.5 hours both times. Lady that supposed to work at the kids club worked at the restaurant at the same time. Music from the night club near by was so loud we couldn’t sleep until 4 am for 2 nights out of 8
E
EmmieHELPFUL REVIEWER
4 ratings3 reviews
April 4, 2019
The place was fantastic for getaway. Price is reasonable.
J
Jacob
1 ratings
March 25, 2019
Good food and very nice rooms
D
Diana
8 ratings2 reviews
March 24, 2019
We really enjoyed our stay the service was great will return back soon if you are looking for a place to stay in Cancun this is the place it is so close to the tourist section with the bars and easy access to taxis or Express shuttles!!
S
shannan
3 ratings1 reviews
March 19, 2019
The view and customer service from Sergio and Rafael
E
Esteban
1 ratings1 reviews
March 15, 2019
Everything was great Just be ready because they will charge you for everything, even They charge you for the coffee that you make yourself in the room .
A
Arshia
10 ratings4 reviews
March 9, 2019
Wonderful place to vacation and the view was lovely. Will stay here again.
See all reviews

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