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La Residence - Napa / Sonoma

Stay at La Residence in Napa Valley

The Fine Print

Questions and Answers 19 questions

Q:

Would you allow a small, well behaved dog?

Susan B.  asked on  Feb 15, 2013

A:

I'm sorry, pets are not allowed inside the property.

Joseph G.  from  Groupon  replied on  Feb 15, 2013

Q:

Will you be opening up later dates in April for this deal? I am interested in the weekend of 4/26. Thanks! Mark

Mark B.  asked on  Feb 11, 2013

A:

Mark, At this time, the deal is set to expire Aprill 11th. We are not planning to extend beyond that date at this time. Thank you for your question, La Residence Team

Graham Y.  from  Merchant  replied on  Feb 11, 2013

Q:

I only see two dates in March that this Groupon applies to and none in February? Is that correct? We are looking for Feb 27th and 28th. Thanks!

Katie B.  asked on  Feb 10, 2013

A:

I would suggest double checking the calendar on the deal page again as it appears some dates have opened up!

Sammy T.  from  Groupon  replied on  Feb 11, 2013

Q:

Good Evening, I was wondering how far are the wineries from the hotel and if there are any shuttles from the hotel to the wineries or any deals with cab or limo companies through your hotel to the wineries. Thank you for your time. Best Regards.

Michael B.  asked on  Feb 6, 2013

A:

Michael, The closest winery to the hotel is no more than a 2 minute drive. There are winery transportation services that can cater to your need, whether part of a larger group or on your own with a limousine/towncar service. If you would like further information on these services before reserving you groupon, please do not hesitate to call the hotel directly.

Graham Y.  from  Merchant  replied on  Feb 6, 2013

Q:

Do you have to stay a minimum of two nights for this groupon? The website says that in order to book in early April. Thanks.

Amanda  asked on  Feb 5, 2013

A:

Amanda, You do not have to stay 2 nights with this groupon.

Graham Y.  from  Merchant  replied on  Feb 6, 2013

Q:

It says max 3 people per room but my family has 2 adults and 2 children, 8 and 6 years old. Can we stay in 1 room?

Shannon N.  asked on  Feb 4, 2013

A:

Shannon, We can accomodate with rollaway beds in the the cottage king room potentially. This would incur a charge of $50.00 per rollaway. Please call the hotel directly to determine if a room that will accomodate for the dates you are looking for is available.

Graham Y.  from  Merchant  replied on  Feb 6, 2013

Q:

Will a debit card suffice? The fine print shows that a credit card is required for check in.

Robert D.  asked on  Feb 2, 2013

A:

A debit card would be fine!

Benjamin V.  from  Self  replied on  Feb 4, 2013

Q:

Is this deal good for rooms with fireplaces and/or soaking tubs? If so, how do I ensure I can reserve one of these rooms?

E  asked on  Feb 1, 2013

A:

Most rooms do have a fireplace. Contact the hotel directly to request one.

Benjamin V.  from  Self  replied on  Feb 1, 2013

Q:

Hello- What is the difference between the two rooms?

Kate H.  asked on  Jan 31, 2013

A:

Each Premium King guest room includes a king sized bed and feature the following: European or American pine antiques, Mascioni and Sferra linens, down duvets, original artwork, cd player or ipod/mp3 docking station with radio and alarm clock, a flat screen television, complimentary wireless internet, small refrigerator, and full service bathroom. All guest rooms are Non-Smoking. Some Premium King guest rooms feature fireplaces. All have semi private patios with seating area.

Cottage King guest rooms are oversized rooms of approximately 500 square feet, with king sized beds. Each guest room features the following: European or American pine antiques, Mascioni and Sferra linens, down duvets, original artwork, cd player or ipod/mp3 docking station with radio and alarm clock, a flat screen television, complimentary wireless internet, small refrigerator, coffee maker and wet bar with microwave, and full service marble tiled bathroom. All guest rooms are Non-Smoking. In each room French Doors open to a patio with seating area overlooking vineyards.

Joseph G.  from  Groupon  replied on  Feb 1, 2013

Q:

How do you get to the resort if flying in from the Santa Rosa Airport?

olivia b.  asked on  Jan 30, 2013

A:

Olivia, If flying into any Bay Area airport, the most convenient way to get to La Residence is by renting a car or an airport transfer with a transportation company. Thank you for your question. La Residence team

Graham Y.  from  Merchant  replied on  Jan 30, 2013

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