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Lake Arrowhead Resort & Spa - Lake Arrowhead

Stay at Lake Arrowhead Resort & Spa, with Dates Available into September

The Fine Print

  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Dates cannot be changed once booked
  • Valid only for night(s) purchased
  • 72-hour cancellation notice required prior to check-in or reservation is non-refundable
  • Must be 21 or older to check in
  • Credit card required at check-in
  • Not valid with reward points
  • Daily resort fee included
  • 7% tax added at purchase
  • Two night minimum stay required
  • See the rules that apply to all deals.

Questions and Answers 27 questions

Q:

I printed out my receipt. Do I need to hit the "redeemed" button?

Sanford K.  asked on  Aug 2, 2013

A:

You do not need to hit the redeemed button until you've completed your stay.

Benjamin V.  from  Groupon  replied on  Aug 2, 2013

Q:

Are small pets allowed?

Jan J.  asked on  Aug 2, 2013

A:

Pets up to 25 pounds may be added for an additional $20 per night; call the hotel to request a pet-friendly room.

Benjamin V.  from  Groupon  replied on  Aug 2, 2013

Q:

how many days left to buy

Renee B.  asked on  Aug 2, 2013

A:

You can see the amount of time remaining on the deal on the timer under the calendar.

Benjamin V.  from  Groupon  replied on  Aug 2, 2013

Q:

Can we stay in a room: 2 adults, 3 kids age 1, 7, 9?

karissa t.  asked on  Aug 2, 2013

A:

You would not be able to exceed the maximum occupancy of four total.

Benjamin V.  from  Groupon  replied on  Aug 2, 2013

Q:

I am confused on the 72 refund policy. If I cancel within 72 hours can I get refund or re-schediule. The fine print indicates both non-refundable but under that line states you can cancel within 72 hours. Can you please clarify this for me?

Lisa A.  asked on  Aug 1, 2013

A:

After you purchase you'll be able to cancel your reservation and receive a full refund as long as you do so at least 72 hours prior to your check-in time. You cannot reschedule your stay once booked.

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

Q:

What's is the closest airport to this location?

Romi S.  asked on  Jul 31, 2013

A:

They are about 42 miles from Ontario International Airport (ONT) and about 99 miles from Los Angeles International Airport (LAX).

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

Q:

Are there any dates in August left? If someone can't make it can it be transferred to us?

Nikhil T.  asked on  Jul 31, 2013

A:

At this time there are some dates remaining in August. You can view all currently available dates on the calendar. Dark blue dates are available.

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

Q:

An earlier question was regarding dates in July, and the question was answered that dates are available beginning in August. I am only seeing September dates available. I found nowhere on the groupon page to change the month to check August availability. Is there anything available Sunday, August 18th and Monday, August 19th? Thanks :) Help answer this question 0

Lisa A.  asked on  Jul 26, 2013

A:

I apologize for any confusion. All available dates will be shown in out booking calendar. Unfortunately, August dates have sold out and are no longer available.

John  from  Groupon  replied on  Jul 26, 2013

A:

Hi Lisa, July dates have since been added. Thanks.

maya h.  from  Self  replied on  Jul 30, 2013

Q:

I understand it is free up to two kids, but my olds is sixteen and I have a two and and one/half yr old can they all stay in the free from or do I have pay extra?

torpedo12lov  asked on  Jul 22, 2013

A:

Maximum occupancy in their Alpine Double room is 4, you'll be unable to exceed this maximum. You can find more information in the "Fine Print & Details" section here.

John  from  Groupon  replied on  Jul 23, 2013

Q:

Do I have to buy a separate groupon if I want to take a 3rd. person or could that person share our room?

Patricia S.  asked on  Jul 22, 2013

A:

You'll be fine with 3 guests in their Alpine Double. Adding occupants above their standard of 2 carries no charge for guests 17 or younger; $10 per night per additional guest 18 or older.

John  from  Groupon  replied on  Jul 23, 2013

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