Return to the deal

Colorado Mountain Resort - Denver

Stay at Legacy Vacation Club Steamboat Springs –Hilltop in Steamboat Springs, CO

The Fine Print

Questions and Answers 8 questions

Q:

I gave this to my daughter and son-in-law as a welcome to Colorado gift. Do I have to change the name o groupon to theirs?

Kathleen W.  asked on  Apr 8, 2013

A:

The fine print statement reads that unless purchased as a gift, all guests must present ID upon check in that matches the name provided at the time you reserved the Groupon Getaway. If the name on the reservation is neither your Daughter's or Son in law's they will not be allowed to check in. We recommend you contact Groupon 888-375-5777 and/or Legacy Vacation Club at 866-507-1429.

Ingrid N.  from  Merchant  replied on  Apr 8, 2013

Q:

We will be traveling on motorcycles. Is this a problem?

sandy h.  asked on  Mar 31, 2013

A:

No problem at all!

Ingrid N.  from  Merchant  replied on  Apr 1, 2013

Q:

How much is wifi?

Tokoia L.  asked on  Mar 28, 2013

A:

Wi-Fi is included!

Ingrid N.  from  Merchant  replied on  Mar 28, 2013

Q:

I see where you state the deal ends June 21. So can we check in on the 19th & stay through the 21st (3 nights) - or the 21st is out of scope altogether? I also noticed several different prices in June - so am I to understand that technically the deal as it is posted is not really offered most of June? I don't understand why all the cloak & dagger - oh, the price isn't good this day or that weekend & by the way there are fees. Is it not possible to just state the FULL price - ALL taxes & fees included on the dates that are available? Why is that so hard?

Debra K.  asked on  Mar 28, 2013

A:

Regarding your question about staying through the 21st…I see what you mean about staying on through for 3 nights. I will see if there’s anything Groupon can do to change it so you can take advantage of the offer! Our properties operate seasonally, so the rates change according to the time of year. Generally speaking late June is a higher demanded period and therefore why the rates change. Friday and Saturday stays are not available in June for this offer because we have large groups that have greatly impacted our occupancy so we could not add these nights due to our rooms commitment with the organization. Also our groups take over the entire property for the remainder of June all the way into mid August. Tax is included on this offer. Unfortunately Groupon’s model is unable to break out the fees to offer it as a complete package. Each destination on Groupon’s Getaways page is not as cut and dry because not every destination/property/hotel work the same. I hope this helps in some way. You can always call our toll free line to add nights not offered on the Groupon, but as mentioned the dates not included on the offer will be limited to what we have left in available inventory.

Ingrid N.  from  Merchant  replied on  Mar 28, 2013

Q:

If we cancel more than 4 days in advance, will we get full or partial refund? Thanks.

Saroch P.  asked on  Mar 27, 2013

A:

Please check Groupon's term and conditions page regarding Groupon Getaways.

Ingrid N.  from  Merchant  replied on  Mar 27, 2013

Q:

Are dogs allowed undr any conditions?

Megan R.  asked on  Mar 26, 2013

A:

Pets are not allowed inside the property.

Joseph G.  from  Groupon  replied on  Mar 27, 2013

Q:

We may be in town for a baseball tournament checking in Thursday 06/20 and checking out Sunday morning. It looks like the reservation calendar has Saturday the 22nd and Sunday the 23rd greyed out. Are those dates available for this Groupon? If not, what would the normal price for Saturday and Sunday be?

Wanda S.  asked on  Mar 26, 2013

A:

Hi Wanda, Currently the Groupon offer ends on June 21st. We have many rate plan options to choose from, if you'd like to learn more you may visit our website www.legacyvacationclub.com or call us toll free at 866-507-1429. We'd love to help!

Ingrid N.  from  Merchant  replied on  Mar 26, 2013

Q:

What dates are available for making a reservation in June?

LeAnn B.  asked on  Mar 26, 2013

A:

Hello LeAnn, Currently the offer is available for weekdays in June up until June 21st; however the offer is not available for Saturday stays. You may wish to contact 866-507-1429 to purchase additional nights outside of the Groupon offer.

Ingrid N.  from  Merchant  replied on  Mar 26, 2013

1 - 8 of 8 questions

Grouber