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LVH – Las Vegas Hotel & Casino - Las Vegas

Stay with a Bottle of Wine and Spa Passes for Two at LVH – Las Vegas Hotel & Casino

The Fine Print

Questions and Answers 144 questions

Commonly Asked Questions

Q:

What is included in the spa pass? Thanks for any info. :)

Stephanie S.  asked on  Mar 26, 2013

A:

Admission includes use of fitness equipment, spas, steam rooms, sauna, towels, sandals, lockers, and other amenities.

Donna T.  from  Merchant  replied on  Mar 26, 2013

Q:

"Upon check-in, credit cards are authorized for $50 per night for incidentals" What does that mean and is it refundable?

Ha T.  asked on  Mar 26, 2013

A:

At check in to the hotel, the credit card will be authorized for $50 per night for incidentals. It does not show as a “charge” on an actual credit card. The authorization is submitted to be released after check out in not utilized.

Donna T.  from  Merchant  replied on  Mar 26, 2013

More Questions and Answers

Q:

Hi! In My Groupons what does Mark as Redeemed mean? I'm not sure how to go about that mainly because it says everything will disappear after I mark it as redeemed. Second, where can I find information about my purchase after the event is closed? Tank you.

Nadzeya N.  asked on  Apr 9, 2013

A:

The offer is redeemed by the mercant, that means you utilized the offer.

Donna T.  from  Merchant  replied on  Apr 9, 2013

Q:

If I book for this trip when will the money betaken off my card

Darlene g.  asked on  Apr 8, 2013

A:

The card will be charged at purchase.

Donna T.  from  Merchant  replied on  Apr 8, 2013

Q:

how far is the strip from this resort?

Mandisa I.  asked on  Apr 8, 2013

A:

LVH is located one city block from the Strip

Donna T.  from  Merchant  replied on  Apr 8, 2013

Q:

I see the deal states up to 2 children, I have a 11 year old and 16 year old, what, if any are the additional charges?

Anne B.  asked on  Apr 8, 2013

A:

The offer is for 2 adults and 2 children under the age of 18 per room

Donna T.  from  Merchant  replied on  Apr 8, 2013

Q:

Hi! I just called LVH to ask about 3rd guest in the room and they informed that I should call groupon for that. I didn't find a phone number for groupon. Otherwise, how do I double check that third person is added?

Nadzeya N.  asked on  Apr 7, 2013

A:

The 3rd adult is an additional $35 per night. This fee will be added to your room upon checkin to the hotel. It is not added in advance

Donna T.  from  Merchant  replied on  Apr 7, 2013

Q:

i am confused by the two thing listed in "what you get" does it mean that we get the room plus two daily spa passes and a bottle wine for 45+ a night?

Andy W.  asked on  Apr 7, 2013

A:

The offer includes daily spa passes (valid for each paid night) and one bottle of wine per stay. The room rates vary per date selected

Donna T.  from  Merchant  replied on  Apr 7, 2013

Q:

What is the normal cost for a daily spa pass? How much for a 3 day monorail pass?

Dave S.  asked on  Apr 7, 2013

A:

Access to the fitness center is $20 per person per day. Visit www.lvmonorail.com for current monorail information

Donna T.  from  Merchant  replied on  Apr 7, 2013

Q:

I WOULD LIKE TO BOOK MY HOTEL FOR MAY 3OTH TO JUNE 1ST, BUT FOR SOME REASON IT WONT LET ME CHOOSE JUNE 1ST TO LOG OUT AND WOULD LIKE TO JUST KNOW WHY

Cristina S.  asked on  Apr 6, 2013

A:

i am sorry for the confusion. All dates are based on availability.

Donna T.  from  Merchant  replied on  Apr 6, 2013

Q:

Can three people come and what is the charge for the 3rd person

Crystal W.  asked on  Apr 6, 2013

A:

The 3rd adult is an additional $35 per night which will be charged upon arrival at the hotel

Donna T.  from  Merchant  replied on  Apr 6, 2013

Q:

does this groupon price include taxes and resort fees?

Kathy S.  asked on  Apr 6, 2013

A:

The price does not include tax. The hotel does not charge a resort fee

Donna T.  from  Merchant  replied on  Apr 6, 2013

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