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Manhattan Boutique Hotel - New York City

Stay at Marrakech Hotel in New York City

The Fine Print

Questions and Answers 41 questions

Commonly Asked Questions

Q:

Can my husband and I take our 2 kids aged 10 and 8?

kara m.  asked on  Feb 26, 2013

A:

The double room has a maximum occupancy of 4. Adding occupants above standard is $20 per night for each additional guest 18 or older; no charge for guests 17 or younger.

Amy S.  from  Self  replied on  Feb 26, 2013

Q:

Is there parking?

Vanessa F.  asked on  Feb 26, 2013

A:

There is a private garage 1 block away on 101 street offering parking starting at $35 for 24 hours (based on standard car size)

Keith A.  from  Merchant  replied on  Feb 27, 2013

Q:

What is the nearest parking for guests?

Connor B.  asked on  Feb 26, 2013

A:

There is a private garage 1 block away on 101st Street. The current price for a standard size car is $35 for 24 hours

Keith A.  from  Merchant  replied on  Feb 27, 2013

Q:

How many floors in the hotel and does the hotel have an elevator

Hal M.  asked on  Feb 27, 2013

A:

Unfortunately as a historic building, we do not have an elevator. The rooms are from the 2nd through 5th floor. We offer 24 hour bell staff to assist with any luggage or packages.

Keith A.  from  Merchant  replied on  Feb 27, 2013

More Questions and Answers

Q:

I would like to check in on April 25 and check out on April 30th. for the superior room. Are these dates available? or how would I make this work out? I noticed that April 27th is blocked off. Could someone help me with this! Thanks

David S.  asked on  Mar 11, 2013

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page. Dates in gray will not be available. You may be able to book the 27, though this will need to be done after your Groupon purchase through the hotel directly at their regular price.

John  from  Groupon  replied on  Mar 11, 2013

Q:

If Groupon purchased @ $127, and date of room is more, can the Groupon be used against price, like a store coupon, just pay the balance?

Ruth C.  asked on  Mar 6, 2013

A:

No, to see the price for a specific date, hover your cursor over the calendar on the deal page. You can see the total value of the room and dates you chose, as well as the discount percentage below the subtotal after selecting the dates of your stay.

We indicate the base price point under the title of the deal and next to each room option to help our customers quickly see the price range for the deal. The discount percentage and price will vary based on a number of factors such as day of the week, holidays, amenities, or other variables.

Marty S.  from  Self  replied on  Mar 7, 2013

Q:

I'd like to purchase this deal for a friend; can we purchase without a check-in date and have them decide on when they'd like to use the deal?

Fran S.  asked on  Mar 7, 2013

A:

No, with this deal, you must select your check-in and out dates when purchasing.

Marty S.  from  Self  replied on  Mar 7, 2013

Q:

How far are you from Penn Station? How far are you from Citi Field? What is check-in time? Is there a place to store our luggage if we arrive before check-in time or can we do an early check-in? The Mets have a 1:10 PM game on the day we were planning to arrive.

Michael K.  asked on  Mar 5, 2013

A:

The hotel is 15-20 minutes from Penn Station on the Subway. To Citi Field we are approximately 45 minutes away with the express subways. Check in time is regularly after 3pm. If you arrive earlier and we do not have a room available yet, we will be happy to store your bags. Just see any of the bellmen in the blue shirts and they will be glad to assist you with storing your bags.

Keith A.  from  Merchant  replied on  Mar 6, 2013

Q:

I'd just like to confirm that I willI get a full refund as long as I contact the hotel within 96-hours of the reservation? Thanks.

Joanna E.  asked on  Mar 6, 2013

A:

Yes, as long as you cancel your reservation and contact Groupon Customer Support within 96 hours of your reservation, you will be fully refunded.

Marty S.  from  Self  replied on  Mar 6, 2013

Q:

do you have airport shuttle services to LGA airport?

Sherry S.  asked on  Mar 5, 2013

A:

No, they do not have shuttle services to the airport.

Marty S.  from  Self  replied on  Mar 5, 2013

Q:

Hello :) I want to ask if the taxes are included already in the total price that appears for the numbers of nights booked. And is there a free breakfast with the reservation?

Sanaa J.  asked on  Mar 3, 2013

A:

There is not a breakfast included in the rate, however there is a Starbucks attached to the hotel entrance as well as many local diners and bagel shops for a low cost breakfast option. Taxes are not included in the daily rate shown but will be added in to the final purchase price.

Keith A.  from  Merchant  replied on  Mar 4, 2013

Q:

Since there is no elevator, can we request, or at least know what floor the room will be on before we complete the purchase?

Cathy M.  asked on  Feb 28, 2013

A:

The rooms are from the 2nd through the 5th floor. Once reserved, you can call the hotel and request a lower floor. We will try our best to have the room on the lowest floor possible.

Keith A.  from  Merchant  replied on  Feb 28, 2013

Q:

is there a single supplement?

Wendy L.  asked on  Feb 28, 2013

A:

No, there is not a single supplement.

Marty S.  from  Self  replied on  Feb 28, 2013

Q:

wi-fi avail? safe travel at night on subway to/from? how far to Times Square? how far to Broadway plays? thxs....

Debbie O.  asked on  Feb 26, 2013

A:

Free Wi-Fi is available in the lobby and lounge. The subway stops just steps from the hotel and is safe to travel. Times Square and the Broadway theaters are approximately 3 miles away and by subway would take 15 minutes.

Keith A.  from  Merchant  replied on  Feb 27, 2013

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