Return to the deal

San Antonio Hotel near Alamo - San Antonio

Stay at Menger Hotel in San Antonio, TX

The Fine Print

Questions and Answers 32 questions

Q:

Are there really ghosts in the hotel? Can a person request a room not on the third or fourth floors?

brenda s.  asked on  Aug 4, 2013

A:

Yes, if you have any specific concerns about ghosts, be sure to contact them directly.

John  from  Groupon  replied on  Aug 5, 2013

Q:

Can we buy 2 and stay 4 consecutive nights? In traveling with another couple, how likely is it we could not book the same times after making our purchase? We would be flying in from another state.

sandra a.  asked on  Aug 4, 2013

A:

This can be arranged. If the you find that you are unable to book all the nights that you need, you'll be able to cancel your reservation for a full refund as long as you do so at least 72 hours prior to your check-in time. Once canceled your reservation can not be rescheduled.

John  from  Groupon  replied on  Aug 5, 2013

Q:

My wife and I would like to stay for four days. Could each of us buy a two-day coupon and then stay for four consecutive days? Thanks. Walter

Worley F.  asked on  Aug 4, 2013

A:

You'll be able to purchase as many nights as you like or are available.

John  from  Groupon  replied on  Aug 5, 2013

Q:

Is breakfast included?

Kim A.  asked on  Aug 2, 2013

A:

Breakfast is not included.

Benjamin V.  from  Self  replied on  Aug 2, 2013

Q:

I want to book two consecutive days (15-16 of August) but when I go to click on the 16 it says not available for check-in?

Isis g.  asked on  Aug 2, 2013

A:

If a date says "not available for check in" that means that we do not have that night available.

Benjamin V.  from  Self  replied on  Aug 2, 2013

Q:

How would it work for 4 adults and 4 children in the same room?

Nidian C.  asked on  Aug 1, 2013

A:

You would not be able to exceed the maximum occupancy of 4 total. You would need to book two rooms.

Benjamin V.  from  Self  replied on  Aug 1, 2013

Q:

i would like it for this weekend, can i use it?

Beverly D.  asked on  Jul 31, 2013

A:

Thanks for the question Beverly! The Groupon Deal may be unavailable for the weekend. Feel free to call the hotel directly to check for availability and the best available rate. Reservations, 800-345-9285.

Patty C.  from  Merchant  replied on  Jul 31, 2013

Q:

Hi, I bought this Groupon last year. It is a beautiful hotel. Is the swimming pool always heated thru out the year? Thanks, Lisa

Lisa R.  asked on  Jul 31, 2013

A:

Hi Lisa! Thank you for once again considering a visit to the Menger. Yes, the pool is open year around weather permitting. We look forward to welcoming you back!

Patty C.  from  Merchant  replied on  Jul 31, 2013

Q:

Would I need to pay an additional fee for parking my car at the hotel overnight?

Betsy B.  asked on  Jul 29, 2013

A:

Hi Betsy! The hotel offers valet parking only. This is an additional fee of $28 per night plus tax (in and out privileges). There are area public lots, that may offer rates less than $28/night. The Menger is in the heart of Downtown San Antonio, next to the Alamo and block away from the River Walk, there's lots to do with in walking distance.

Patty C.  from  Merchant  replied on  Jul 29, 2013

Q:

I would like to purchase a groupon for the night of August 11, checking out on August 12 but when I click on the date, it just says it can't be purchased for $85, no other rate. Are there no rooms available or is there another rate?

heather b.  asked on  Jul 28, 2013

A:

Hi Heather! Additional Inventory will be added to this feature by the end of the day today. Hopefully more rooms can be added to August 11 so then you would be able to click on that date for your check in and then click the 12th for your check out. Should the 11th be sold out for some reason, I will let you know that as well. Thank you for your patience & interest!

Katie D.  from  Groupon  replied on  Jul 29, 2013

1 - 10 of 32 questions