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Ocean Maya Royale - Playa del Carmen

5-Star Adult-Only Luxury Hotel

What You Get

View local health guidelines for travel here

COVID-19 Testing: As part of their health and safety measures, Ocean Maya Royale, will be offering COVID-19 antigen tests and PCR tests at an additional cost. For guest comfort, the test will be available at the resort. Guests may schedule the appointment upon check-in.

Know Before You Go

  • A passport is required for all travel outside the U.S.

  • Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.

  • Before international travel, always check the State Department’s website for important info on the destination and its entry/exit requirements.

  • Official language: Spanish

  • Currency: Mexican Pesos

  • All-inclusive stay for two in a maya deluxe garden-view room, maya deluxe sea-view room, or privilege junior suite

Included in all-inclusive:

  • All meals and snacks
  • Unlimited beverages by the glass
  • Daily activities and nightly entertainment
  • Non-motorized water sports
  • WiFi throughout the hotel
  • Gym onsite

Included in privilege suites:

  • All-inclusive inclusions mentioned above
  • Exclusive welcome gift
  • One complimentary bottle of wine or chef’s selection upon arrival
  • Nespresso machine
  • Complimentary minibar restocked daily with water, soft drinks, and beer. Top brand drinks also available
  • Alarm clock with MP3 and iPod connection
  • Special bedding, pillow menu, bathrobe, and slippers
  • Scales
  • Beach towels in the room
  • Night-time turndown service

Resort at a Glance: Ocean Maya Royale

Located in the heart of the Mexican Caribbean, Ocean Maya Royale beckons grownups to a tropical hideaway where they can sip cocktails and soak up the sun on the sandy shoreline. Since it’s an adults-only resort, guests can lazily float in the pool without worrying about kids splashing around. Once their fingers get pruney, they can get out of the water and head to the spa for a soothing massage, then grab a bite to eat at La Dolce Vita, which serves fine Italian cuisine amid waterfront views. The resort also caters to active lifestyles with activities such as tennis and non-motorized water sports. While this is an adults-only resort, it is highly recommended for couples.

  • Property location: guests will be on the beach, within a 15-minute drive of Quinta Avenida and Maroma Beach
  • Relax in your room with minibars, LCD televisions, private furnished balconies, complimentary WiFi access, and satellite programming.
  • Pamper yourself in the hotel’s spa which offers massages, body treatments, and facials
  • Enjoy the pool as it’s an adult-only resort, children will not be splashing or interrupting your relaxation

Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination

Just across the sea from the island of Cozumel, Playa del Carmen has been called “the hippest city in all of the Yucatán Peninsula” by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa’s most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.

To the south, you’ll find preserved ruins of pre-Columbian cities. Tulum’s crumbling temples are situated above a dramatic ocean bluff, and Coba’s enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world’s most beautiful.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport (CUN) is approximately 46 km from the resort

2. Is there an additional occupancy fee, or do I have to purchase another voucher? This deal covers an all-inclusive stay for two. Up to two additional guests may be added in select rooms for an extra fee. Please contact the resort for additional pricing and details.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included in this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please call 888-531-8927.

Other Details

Room Details

Maya Deluxe Garden-View Room and Maya Deluxe Sea-View Room

  • One king bed or two double beds plus one sofa bed in select rooms
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: Please contact resort directly for pricing and details

Privilege Junior Suite

  • One king bed plus one sofa bed in select rooms
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: Please contact resort directly for pricing and details

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may available during booking or at check-in for an additional cost.

Amenities

  • Five restaurants
  • Bars and lounges
  • Juice bar and coffee shop
  • Two pools
  • Spa and salon with saunas and hot tubs
  • Non-motorized water activities
  • Chill-out terrace by the sea
  • Theater with shows every evening
  • Complimentary WiFi
  • Fitness center

Fine Print

  • 14-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in, 18+ to stay
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 5% of the nightly cost of the reservation
  • MX$27 daily eco tax per room paid at check-in.

About Ocean Maya Royale

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