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Ocean Riviera Paradise - Playa del Carmen, Mexico

5-Star All-Inclusive Resort

TripAdvisor Reviews
11,301 Reviews

What You Get

View local health guidelines for travel here

✈ CDC Travel Order: Effective 11/8/21 all air passengers 2 years or older arriving to the US from a foreign country must get tested for COVID-19 infection no more than 3 days (Travelers Fully Vaccinated) and no more than 1 day (Travelers Not Fully Vaccinated) before their flight departs and to provide proof of the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. More information on this testing requirement can be found here.

COVID-19 Testing: As part of their health and safety measures, Ocean Riviera Paradise, will be offering COVID-19 antigen tests and PCR tests at an additional cost. For guest comfort, the test will be available at the resort. Guests may schedule the appointment upon check-in. Please contact the property directly for further details.


  • All-inclusive stay for two in a Junior Suite, Daisy Family Junior Suite, or Privilege Junior Suite

Included in all-inclusive:

  • All meals and snacks, including buffet and à la carte restaurants
  • Unlimited national & international cocktails and drinks
  • Daily activities and nightly entertainment
  • Theatre, disco, and bowling alley

  • WiFi throughout the hotel
  • Daisy club (ages 4–12)
  • Teenclub (ages 13–17)
  • Nonmotorized watersports
  • Tennis, beach volleyball, and multi-sports court

Included in Privilege suite:

  • All of the all-inclusive inclusions
  • Access to Privilege lounge
  • Personalized check-in and check-out
  • Late check-out (according to availability)
  • Personalized customer service
  • Chill-out zone
  • Daily press and weather forecast
  • iDock Station (for iPhone, iPod, iPad, MP3)
  • Privilege bathrobe and slippers
  • Pillow menu and pillow-top
  • Preparation and cleaning of room (twice a day)
  • Bellboy service
  • 10% off Despacio treatments

Resort at a Glance: Ocean Riviera Paradise

This newly-built 5-star all-inclusive resort is located on the Riviera Maya seafront. Enormous in its size, the resort brings to mind a Mediterranean mansion in its interior design. Boasting multiple swimming pools, one of which is located right on the beach, 10 restaurants, 11 bars, a sports area, a spa, and a wide range of entertainment options, Ocean Riviera Paradise makes for a serene and luxurious landing spot for a Mexican vacation.

  • Lush and native vegetation grows on the resort’s grounds, enticing visitors with opportunities to experience the beauty of local flora and fauna.
  • Luxurious accommodations feature modern amenities like smart TVs, AC, mini-bars, hydro-massage bathtubs, and so much more. Suites showcase gorgeous views of the gardens or pools and their contemporary decor delights with maritime touches.
  • Dining options include 10 themed restaurants and 11 bars within the resort inviting guests to take a culinary trip across international cuisines.
  • *On-site entertainment** offers the options of non-motorized watersports, diving, tennis, bowling, theatre, nightclub and casino, and many more.

Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination

Just across the sea from the island of Cozumel, Playa del Carmen has been called “the hippest city in all of the Yucatán Peninsula” by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa’s most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.

To the south, you’ll find preserved ruins of pre-Columbian cities. Tulum’s crumbling temples are situated above a dramatic ocean bluff, and Coba’s enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world’s most beautiful.


Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport (CUN) is approximately 50 km from the hotel.

2. Is there an additional occupancy fee, or do I have to purchase another voucher? This deal covers an all-inclusive stay for two guests. Up to 3 additional guests may be added to your room for an extra nightly fee. Please contact the property directly at 888-531-8927 for pricing and details.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included in this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here or call 888-531-8927.


Other Details

Room Details

Junior Suite

  • One king bed or two twin beds plus one sofa bed
  • Standard occupancy: 2
  • Maximum occupancy: 5
  • Adding occupants above standard: please contact property at 888-531-8927 for additional pricing and details.

Daisy Family Junior Suite

  • One queen bed or two full beds plus one sofa bed
  • Standard occupancy: 2
  • Maximum occupancy: 5
  • Adding occupants above standard: please contact property at 888-531-8927 for additional pricing and details.

Privilege Junior Suite

  • One queen bed or two full beds plus one sofa bed
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: please contact property at 888-531-8927 for additional pricing and details.

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Amenities

  • Direct beach access
  • Multiple swimmings pools
  • 10 restaurants and 11 bars
  • 3 tennis courts
  • Complimentary parking
  • Complimentary WiFi
  • Mini-bar in-room
  • Nonmotorized watersports
  • Kids and teens clubs

Fine Print

  • 7-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • MXN$27 daily eco tax per room paid at check-in
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased.

About Ocean Riviera Paradise

Getting There

  • Nearest airport: Aeropuerto Nacional de Playa del Carmen (PCM; 160 km)

Recent Reviews from TripAdvisor

TripAdvisor Reviews
11,301 Reviews

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