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4-Star Allegheny Mountain Resort - Pittsburgh

Stay at Omni Bedford Springs Resort in Allegheny Mountains, PA

The Fine Print

Questions and Answers 37 questions

Commonly Asked Questions

Q:

Does anyone know if you can buy this an then upgrade to a better room? We have been planning a trip here, but want the luxury spa room, not th delux. Thanks in advance!

Jessica E.  asked on  Apr 2, 2013

A:

Hi Jessica, We are thrilled to hear that you are interested in a stay at the Omni Bedford Springs. Upgrades can be purchased at check in if available. I hope this helps answer your question. Thanks! - Lindy A.

LAndresen  from  Merchant  replied on  Apr 2, 2013

More Questions and Answers

Q:

I wanted to ask if you had a jacuzzi indoor/outdoor? I see the pictures of a large pool, is that available to use and is it heated? Are there any "pool" size pools that are heated up to 100 degrees? I'm just trying to understand your set up of warm mineral pools. Are they inside and outside? Thanks SO much!

Christine B.  asked on  Apr 11, 2013

A:

You can view details of their pool here!

Benjamin V.  from  Groupon  replied on  Apr 15, 2013

Q:

I see that you can cancel up to 15 days prior to the stay for a refund. Does that mean a refund from Groupon for the full amount paid ?

Diane M.  asked on  Apr 14, 2013

A:

You can cancel your booking up to 15 days in advance of check in for a full refund. After that point your reservation is non-refundable.

Benjamin V.  from  Groupon  replied on  Apr 15, 2013

Q:

I want to purchase 3 nights, how do I do that since the default is 2 nights?

James F.  asked on  Apr 13, 2013

A:

You can click on the next night you'd like to book on the calendar, pending availability.

Benjamin V.  from  Groupon  replied on  Apr 15, 2013

Q:

Excited about the amazing hiking trails, any chance your resort is dog friendly for our dog to come too?

audrey k.  asked on  Apr 10, 2013

A:

Pets up to 50 pounds are allowed for a $100 non-refundable fee; pets are only allowed in the Anderson Building section of the resort.

Brette V.  from  Groupon  replied on  Apr 10, 2013

Q:

Can I buy a few nights around August 19 - say 18,19, and 20. We had out honeymoon at Bedford Springs - married August 19, 1967 Thanks Bob

Bob B.  asked on  Apr 9, 2013

A:

Very sorry, but this offer isn't available for August. Please use the calendar on the left side of the deal page to check specific dates. For this Groupon, dates are available through June.

Brette V.  from  Groupon  replied on  Apr 10, 2013

Q:

I don't see how to book a room in the spa wing. Did I miss out on them? Thanks!

Anne S.  asked on  Apr 8, 2013

A:

If there is a certain section of the hotel you'd prefer your room to be in, you'll have to call the hotel after you've purchased to make these arrangements.

John  from  Groupon  replied on  Apr 9, 2013

Q:

What Kinda Deal can I get for a 1 night stay with a King bed. It is for a 40th bday/anniversary????? Cant do 2 nights. Thanks

Lisa R.  asked on  Apr 9, 2013

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page. Dates in gray will not be available. You'll be able to book as many nights as you need.

John  from  Groupon  replied on  Apr 9, 2013

Q:

The Groupon is for $155/night however when I choose my nights (April 12 & 13), the rate is $199 and $219. I am very annoyed because this is false advertising. If you advertise a Groupon for $155/night, it should be $155/night for the available nights that are listed to choose from.

Tracy M.  asked on  Apr 5, 2013

A:

Hello Tracy -We do have rates from $155. But, rates do vary by night for this offer based on availability so you may see that some nights are priced differently than others. Please let me know if you still have questions. Thanks!

LAndresen  from  Merchant  replied on  Apr 5, 2013

Q:

i SEE THAT THERE IS A DAILY FEE CHARGED. SO THE OFFERED FEE FOR GROUPON WOULD BE INCREASE BY THAT $25 DAILY FEE - CORRECT? AND IT WOULD BE NICE IF YOU PUT A DIRECT LINK TO THE SPA SERVICES ON YOUR ANSWER INSTEAD OF TYPING OUT A LENGTHY ADDRESS THAT WE ARE SUPPOSED TO TRY TO COPY DOWN. i WOULD THINK THAT YOUR RESORT WOULD HAVE THESE LINKS. WE WOULD BE TRAVELING FROM THE CLEVELAND AREA BUT THERE SEEMS TO BE NO WEEKEND AVAILABILITY. ARE THER THINGS TO DO THAT WOULD BE WORTHWHILE IF BOOKING ON A MONDAY THRU WED NIGHT? JACK

John M.  asked on  Apr 5, 2013

A:

Hello John - thank you for your questions! The $25/day Resort Fee allows guests to enjoy many resort services and activities without having to incur miscellaneous charges. Services include: in-room coffee and bottled water, morning newspaper delivery, local and toll-free calls, in-room high-speed internet, turn-down service, afternoon tea, business center privileges and valet parking. To view additional information about the Springs Eternal Spa you can go directly to our site, www.omnihotels.com/Bedford, and click on the SPA link which is located on the left side of the page. There are plenty of activities on-property and in Bedford County that you can enjoy any day of the week, John. Staying here you can enjoy a round of golf on the Old Course, Pennsylvania's #1 Course (as voted by Golf Magazine); a treatment at the Springs Eternal Spa; cooking class with our Chef; swimming in our indoor or outdoor pool (weather permitting); 25 miles of hiking trails; tennis and much more. If you feel like an off property activity there is plenty of shopping in historic Downtown Bedford, wine tasting and a covered bridges tour. We'd be happy to customize an activity for you, too. Horseback riding, segway tours and trap shooting, to name a few. We hope to see you soon at the Omni Bedford Springs Resort!

LAndresen  from  Merchant  replied on  Apr 5, 2013

Q:

Where would you fly into from Detroit, MI

Alberta O.  asked on  Apr 4, 2013

A:

Hello Alberta, the Omni Bedford Springs Resort is located just 2 hours from Pittsburgh International Airport and about 90 minutes from Harrisburg Airport. Thanks!

LAndresen  from  Merchant  replied on  Apr 4, 2013

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