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4-Star Allegheny Resort - Pittsburgh

Stay at Omni Bedford Springs Resort in the Allegheny Mountains, PA

The Fine Print

Questions and Answers 121 questions

Commonly Asked Questions

Q:

Why the resort fee? What does it include?

Michele O.  asked on  Oct 3, 2012

A:

HI Michele, The resort fee includes: valet parking; WiFi; daily bottled water; access to fitness center, tennis court, and pools; tea service; use of business center; local and 800 calls. Hope this helps! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 3, 2012

Q:

•$25 resort fee per day not included, payable upon check-in and subject to tax Is the resort fee per person or per room?

Jane S.  asked on  Oct 10, 2012

A:

Hi Jane! The resort fee is per-room, per-day. Thanks!

George J.  from  Self  replied on  Oct 10, 2012

More Questions and Answers

Q:

Hi - I see on your website some of your rooms include soaking tubs. Do any of the rooms included in this deal have soaking tubs in them? Or just the standard bath? Is there a way to upgrade to a room with a soaking tub? Thank you!

Emily B.  asked on  Oct 15, 2012

A:

Hi Emily, This offer is for rooms with a standard tub. Upgrades to a room with a soaking tub can be requested at check in. Thank you for your inquiry! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 15, 2012

Q:

I want to buy this groupon. I have a 15 pound dog that will need to come with me. Can I bring him?

Alicia G.  asked on  Oct 15, 2012

A:

Hi Alicia, we do welcome pets! There is a $50 non-refundable pet fee that will be collected at the property. Thank you for your interest in our offer! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 15, 2012

Q:

Hi, My Fiance and I are considering to purchase this groupon. One question before we go ahead with it would be we are wanting a weekend getaway for an elopement. Since we would be guest of the hotel anyway would it be permitted for us to be married somewhere on the grounds like a trail NOV 4 or 5 with an officiant and photographer, it wouldnt require alot of room just 30mins to hr for quick ceremony and pictures and use the rest of our time at your hotel as our honeymoon?

Erica V.  asked on  Oct 12, 2012

A:

Hi Erica, Congratulations on your upcoming nuptials! I'm finding out the answer for your question and will get back to you soon! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 13, 2012

A:

Hi Erica, This should not be a problem. We would love to be a part of your special day! We would recommend that you contact our catering department just so they can help you plan accordingly for a great day! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 14, 2012

Q:

is golf available on site? If so, what are the greens/cart fees? Thanks

Barbara C.  asked on  Oct 13, 2012

A:

Hi Barbara, All Golf information can be found on this page. http://www.omnihotels.com/FindAHotel/BedfordSprings/Golf.aspx Thanks! Lindy A.

LAndresen  from  Merchant  replied on  Oct 14, 2012

Q:

What are the Spa Treatments fees and what does that include? Thank you.

Barbara C.  asked on  Oct 13, 2012

A:

Hi Barbara, All spa pricing can be found on this page. Thanks for your interest! - Lindy A. http://www.omnihotels.com/FindAHotel/BedfordSprings/Spa.aspx

LAndresen  from  Merchant  replied on  Oct 14, 2012

Q:

Just bought the deal and total price came to $409, which is more than $149 per night plus 8% tax. What does this additional fee cover?

Cathy H.  asked on  Oct 13, 2012

A:

Hi Cathy, Does your stay include a Saturday night? Saturday nights are $230 but all other nights are at $149. Thanks for purchasing our offer! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 14, 2012

Q:

How do I cancel my recent order, or make a change to my name....didn't realize till after I purchased and printed that my account is in my maiden name and it says name on Groupon order and ID must match at check in......HELP :(

Kimberly H.  asked on  Oct 13, 2012

A:

Hi Kimberly, I would suggest calling Groupon customer service to make the name change. I don't think it should be an issue but we have to receive all changes from Groupon! Thanks for purchasing our offer! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 14, 2012

Q:

Hi, Do we have to lock in a certain date? Phil

Phil A.  asked on  Oct 13, 2012

A:

Hi Phil, Yes, with this deal we do require that you choose your date at the time of booking. However, there is a 96-Hour Cancellation policy so if your original dates don't work out we will work you to try an accommodate a date change or you would receive a full refund if the changes are made prior to the 96-Hour cutoff. Thank you for your question! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 14, 2012

Q:

We were interested in a king size room to check in 3/29 and 3/30 however 3/30 indicates that it is not available for check in.. why is that?

Annette M.  asked on  Oct 12, 2012

A:

Hi Annette, Thank you for your interest in our offer. If you select checkin for for 3/29 it will also allow you to book 3/30. If you have any issues please reach out to Groupon customer service. Thanks! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 13, 2012

Q:

availability over new years for this deal? any special programs on the docket for new years?

Aaron  asked on  Oct 13, 2012

A:

Hi Aaron, Unfortunately this deal is blacked out for New Years. The New Year's schedule isn't out yet but there will definitely be festivities if you would like to book outside of the Groupon. Thanks! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 13, 2012

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