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Omni Bedford Springs Resort - Bedford

Stay at Omni Bedford Springs Resort in the Allegheny Mountains, PA

The Fine Print

  • 96-hour cancellation notice required prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Must be 21 or older to check in
  • Valid only for nights purchased
  • Credit card required at check-in
  • Traveler name must match ID at time of check-in
  • Not valid with existing or group reservations
  • Guests must notify hotel after reservation to book additional occupants
  • $25 resort fee per day not included, payable upon check-in and subject to tax
  • 8% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 121 questions

Q:

If you cancel within the 96 hour time frame, can you use the groupon to rebook directly with the hotel?

Pamela A.  asked on  Oct 3, 2012

A:

Good Morning, unfortunately we can not do date changes within the 96 Hour Time Frame. Thanks for checking! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 3, 2012

Q:

It's advertised at $149 per night but I was charged $179 per night plus tax. What gives?

Marian  asked on  Oct 3, 2012

A:

Hi Marian, you may want to reach out to Groupon Customer Service to find out what happened. It should be $149 for Sunday-Friday nights and $230 for Saturday nights. Thanks! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 3, 2012

Q:

Why the resort fee? What does it include?

Michele O.  asked on  Oct 3, 2012

A:

HI Michele, The resort fee includes: valet parking; WiFi; daily bottled water; access to fitness center, tennis court, and pools; tea service; use of business center; local and 800 calls. Hope this helps! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 3, 2012

Q:

I purchased a groupon and made my reservations for the2nd, 3rd and 4th of January. I received no e-mail notice of the groupon.

Kathleen K.  asked on  Oct 3, 2012

A:

Hi Kathleen, you may want to give Groupon customer service a call to see if they can resend it. Thanks for purchasing our offer! I know you will love the resort! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 3, 2012

Q:

Is the Saturday night stay more expensive? Are these room in the front of the resort? Lou. email loureinhart@yahoo.com

Mary L.  asked on  Oct 3, 2012

A:

Hi Mary, Saturday nights are priced at $230 per night. The rooms that are included in this offer are our Deluxe category and may not face the front of the resort. Thanks! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 3, 2012

Q:

Does the Resort take a small pet? Thank you.

Angel .  asked on  Oct 3, 2012

A:

HI Angel, Yes we do allow pets up to 25lbs with a non-refundalbe pet fee of $50. Thank you for considering our Groupon offer! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 3, 2012

Q:

Are there rooms that are always pet-free? I have severe allergies and read that you allow pets. Thanks

maryann d.  asked on  Oct 3, 2012

A:

Hi Maryann, Unfortunately we can't guarantee that a pet hasn't stayed in a room. We try to keep them in a particular section of the hotel but there have been some circumstances where we have to utilze other rooms. We would love to have you stay with us but want to be honest so that you do not experience a reaction while staying with us. Thank you for considering us! - Lindy A.

LAndresen  from  Merchant  replied on  Oct 3, 2012

Q:

Hi I would like to book but the calander is not working. Is Nov 16,17 open?

Susan S.  asked on  Oct 2, 2012

A:

HI Susan, hopefully somoene from Groupon will chime in and be able to help you with the calendar. Those dates should be available. Thanks! -Lindy

LAndresen  from  Merchant  replied on  Oct 2, 2012

Q:

Hi,Im linda R.ithe coupon says,2 adults and up to 3 kids free,right if i bring my mom with is there's extra fee for that??or i have to book for 2 rooms (but i want all of us in the same room??thanks,,,

Erlinda R.  asked on  Oct 2, 2012

A:

Hi Linda, There is no additional charge for two adults but a third adult would be $30. Children under 17 stay free. There is a maximum occupancy of 5 total people in a room with two double beds. I hope this helps to answer your questions! - Lindy

LAndresen  from  Merchant  replied on  Oct 2, 2012

Q:

Hi. I just booked a King Room, but we will be traveling with a 4-month-old. Do I need to change the reservation to a Double Room?

liz  asked on  Oct 2, 2012

A:

Hi Liz, You should be fine in a King Room. We look forward to having you stay with us! - Lindy

LAndresen  from  Merchant  replied on  Oct 2, 2012

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