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NYLO New York City - New York City

Stay at NYLO New York City on Manhattan’s Upper West Side

The Fine Print

Questions and Answers 20 questions

Commonly Asked Questions

Q:

The price says from $129 and on this page it says from $134, yet when I check the available dates, there is nothing for that price. Am I missing something?

Vinh N.  asked on  Jul 19, 2013

A:

This deal is available from $129 a night at the lowest. Not all nights will show this price, as the original price that the deal applies to varies from night to night. You can preview the price of any night by hovering your mouse over the date.

Benjamin V.  from  Groupon  replied on  Jul 19, 2013

More Questions and Answers

Q:

How old do you need to be to check in to this hotel?

lori g.  asked on  Jul 20, 2013

A:

Guests have to be 18 or older to check in.

Benjamin V.  from  Groupon  replied on  Jul 22, 2013

Q:

Can you pay extra and have a third person in the room?

Doris J.  asked on  Jul 20, 2013

A:

Maximum occupancy for the luxury and luxury superior rooms is 2, and for the luxury deluxe double double is 4. Adding occupants above their standard of 2 is $20 per night for each additional adult and additional kids stay free. You must notify the hotel about additional occupants before check-in and fees for additional occupants will be paid at check-in.

Benjamin V.  from  Groupon  replied on  Jul 22, 2013

Q:

Can this be used for a 1 night stay? Are children allowed?

Stephanie P.  asked on  Jul 20, 2013

A:

This can be used for a 1 night stay. You can have up to four guests including children in the double double room.

Benjamin V.  from  Groupon  replied on  Jul 22, 2013

Q:

The price says from $129 and on this page it says from $134, yet when I check the available dates, there is nothing for that price. Am I missing something?

Vinh N.  asked on  Jul 19, 2013

A:

This deal is available from $129 a night at the lowest. Not all nights will show this price, as the original price that the deal applies to varies from night to night. You can preview the price of any night by hovering your mouse over the date.

Benjamin V.  from  Groupon  replied on  Jul 19, 2013

Q:

Do you have airport transportation services?

Joyanna H.  asked on  Jul 15, 2013

A:

They do not have an airport shuttle.

Benjamin V.  from  Groupon  replied on  Jul 16, 2013

Q:

Is there a designated smoking area on the property?

Margaret S.  asked on  Jul 13, 2013

A:

You can smoke outside of the building.

Benjamin V.  from  Groupon  replied on  Jul 15, 2013

Q:

Can you se if there's a glitch for October? Check in date 10/24/13 but won't let me select checkout date - all grayed out. I clear dates and try earlier dates and check in/out works but not dates I am looking for.

Rebecca D.  asked on  Jul 12, 2013

A:

We do not have the night of 10/25 available, so you would only be able to have a one night stay on that night.

Benjamin V.  from  Groupon  replied on  Jul 15, 2013

Q:

Is able to check in earlier than the stated check-in time? If not can the guest leave their luggage check-in at the hotel until we are allowed to fully check-in? Thank you,

Nancy S.  asked on  Jul 12, 2013

A:

If your room is ready, you can check in early. Otherwise, you can leave your luggage.

Benjamin V.  from  Groupon  replied on  Jul 12, 2013

Q:

What is the groupon rate if I booked a room with two double beds for August 31 to Sept, 1, 2013?

Joel A.  asked on  Jul 11, 2013

A:

You can view the rate for any dates available for this deal by selecting those days on the calendar on the left hand side of the deal page.

Benjamin V.  from  Groupon  replied on  Jul 11, 2013

Q:

Do you know how far away this hotel is from the Macy's Thanksgiving day parade route?

stacyo  asked on  Jul 11, 2013

A:

They are about a half mile from 77th and Central Park West, which is where the parade starts.

Benjamin V.  from  Groupon  replied on  Jul 11, 2013

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