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Pocono Palace Resort - Middle Smithfield

All-Inclusive Couples Stay at Pocono Palace Resort in Pocono Mountains

The Fine Print

  • Date cannot be changed once booked; valid only for night(s) purchased
  • 6-day cancellation notice required prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18 or older to stay
  • Credit card required at check-in
  • Not valid with loyalty program benefits
  • Not valid with reward points
  • 1.75% county tax, 6% sales tax and 18% service fee added at purchase
  • See the rules that apply to all deals.

Questions and Answers 59 questions

Commonly Asked Questions

Q:

Can this deal be used at the paradise stream resort? I need to stay near mt. Airy and Would rather give this resort my business than mt. Airy resort.

Chistine B.  asked on  Jul 23, 2013

A:

This deal is only valid for the Pocono Palace.

Benjamin V.  from  Groupon  replied on  Jul 23, 2013

Q:

Is the booking price per couple or per person?

tanasia  asked on  Jul 27, 2013

A:

The booking price is per couple.

Benjamin V.  from  Groupon  replied on  Jul 29, 2013

Q:

We want to bring our 8 year old son.

Chapala h.  asked on  Jul 29, 2013

A:

This resort is couples only, and you would not be able to bring along any children.

Benjamin V.  from  Groupon  replied on  Jul 29, 2013

Q:

When indicating I want to check in on Oct 4 and check out on Oct 6, I add the cost for 2 nights ($338 dollars) plus the 1.75% and 6% and 18% (another $87) and come up with $425 dollars. Why does your cost indicator tell me it will be $498.00?

Arthur S.  asked on  Jul 29, 2013

A:

This deal is available from $169 a night at the lowest. Not all nights will show this price, as the original price that the deal applies to varies from night to night. You can preview the price of any night by hovering your mouse over the date.

Benjamin V.  from  Groupon  replied on  Jul 30, 2013

Q:

If I were to book this tonight would all of the fees be charged to my card now, or would they be charged the day of check in?

Lindsey H.  asked on  Jul 29, 2013

A:

You would be charged at time of booking.

Benjamin V.  from  Groupon  replied on  Jul 30, 2013

Q:

Are there any suites at this location that accept pets?

Joli T.  asked on  Jul 30, 2013

A:

Pets are not allowed inside the property.

Benjamin V.  from  Groupon  replied on  Jul 30, 2013

More Questions and Answers

Q:

What are the additional costs to rent bikes? Is there a cost to play miniature golf or use of the paddleboats?

RAYMOND J.  asked on  Aug 3, 2013

A:

You can view information on activities including pricing here!

Benjamin V.  from  Groupon  replied on  Aug 5, 2013

Q:

What time is check in and check out?

Kimberly A.  asked on  Aug 3, 2013

A:

Check in is at 3 pm and out is at 11 am.

Benjamin V.  from  Groupon  replied on  Aug 5, 2013

Q:

my fiancé and I would like to book this deal for our upcoming honeymoon. we will be flying in to ABE. we would like to know the best way to get to the resort from the airport as well as the best way to go to off-resort activities like horse riding, water rafting, stock car driving..we won't have a car but are interested in most of the off-property activities. i've read there isn't a shuttle service offered

Ninive Z.  asked on  Aug 2, 2013

A:

For details on arranging transit to the resort, contact the resort directly. There is not transport provided to the off-resort attractions.

Benjamin V.  from  Groupon  replied on  Aug 5, 2013

Q:

Hi ! We are coming in from NYC, I read that the nearest bus is the Martz. Which stop is closer- Stroudsburg Park & Ride or Stroudsburg/ Delaware Water Gap ? How would we be able to get from the bus stop to the hotel? Are there any shuttle buses? Public Transportation does not coincide with the time Martz comes in. If not, how much is the taxi?

Gregory G.  asked on  Aug 5, 2013

A:

For details on arranging transit and pick up to the resort, contact the Pocono Palace directly.

Benjamin V.  from  Groupon  replied on  Aug 5, 2013

Q:

I wanted to book for friday Sept 13- 15..I see that you have to check in at 3pm Is there a late check-in because my boyfriend get off work at 5 and we probably wouldn't be able to reach until about 7:30-8pm

Nikita O.  asked on  Aug 2, 2013

A:

You're welcome to check-in later in the day if need be. 3pm is just the earliest time you can check-in.

Brette V.  from  Groupon  replied on  Aug 2, 2013

Q:

Once we purchase for specific dates, are there any additional fees that would need to be paid upon arrival for check-in? (e.g. any more taxes or gratuities?)

Angela K.  asked on  Aug 2, 2013

A:

1.75% county tax, 6% sales tax and 18% service fee are added at the time of purchase. You will not be charged additional taxes/fees at check-in.

Brette V.  from  Groupon  replied on  Aug 2, 2013

Q:

I had to cancel my reservation for August 23rd. Today is August 1st so I cancelled well before the reservation date. Will my credit card be credited back the amount I paid? When will I see the credit?

KAREN S.  asked on  Aug 1, 2013

A:

You will receive a full refund back to your original form of payment. You should see it in your account within 5-10 business days.

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

Q:

do you give Veteran Advantage discount?

Greg H.  asked on  Aug 1, 2013

A:

We do not offer any additional discounts.

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

Q:

Can we book Saturday night stay? I'm not able to....

Anthony R.  asked on  Aug 1, 2013

A:

We have plenty of Saturdays available in September and October.

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

Q:

Can i use my bank of america card to check in or do i have to use a credit card?

Odetta G.  asked on  Aug 1, 2013

A:

You can use a debit card at check in.

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

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