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All-Inclusive Poconos Resort - Allentown / Reading

All-Inclusive Stay for Two at Pocono Palace Resort in Pennsylvania

The Fine Print

Questions and Answers 58 questions

Q:

Also, pictures show champagne and chocolates in the room, from looking at packages on the company's website there are packages that include this. Are these included in this deal?

aaron c.  asked on  Feb 13, 2013

A:

Hello, Aaron. These are not included in the deal, however you can add champagne and chocolates for an additional fee by contacting the the resort directly at (800) 245-9130. Thank you for writing!

Phillip K.  from  Groupon  replied on  Feb 15, 2013

Q:

Do you know if there is transportation to the Pocano's from NYC?

Virginia L.  asked on  Feb 12, 2013

A:

Hey, Virginia. The resort recommends taking a a bus from the Port Authority in NYC to Strasburg, PA. The resort can you pick up from the Strasberg stop, but please contact them ahead of time at (800) 245-9130 to make the arrangements, as they do need advanced notice of your arrival. Thanks for writing!

Phillip K.  from  Groupon  replied on  Feb 15, 2013

Q:

Does the Pocono Palace offer sley rides (in the snow)?

rita k.  asked on  Feb 12, 2013

A:

Weather permitting, snow tubing is available at their sister Cove Haven resort, which you also have access to.

Benjamin V.  from  Groupon  replied on  Feb 14, 2013

Q:

if we book for a certain date and have to cancel can we transfer without getting penalized?

David J.  asked on  Feb 14, 2013

A:

After you purchase you'll be able to cancel your reservation as long as you do so at least 6 days prior to your check-in time. Once canceled your reservation can not be rescheduled.

Benjamin V.  from  Groupon  replied on  Feb 14, 2013

Q:

Does the resort have WIFI access?

LaNeshe M.  asked on  Feb 14, 2013

A:

Wifi is available in the resort cafes.

Benjamin V.  from  Groupon  replied on  Feb 14, 2013

Q:

What kind of food do they offer? Is there a menu I can see online?

La T.  asked on  Feb 14, 2013

A:

You can view more information on the food offered here!

Benjamin V.  from  Groupon  replied on  Feb 14, 2013

A:

Friday night is "fat Paulies" it is all Italian buffer...Saturday is strip night....that is my favorite night. If you are still hungry you can ask for more

Karen M.  from  Self  replied on  Feb 15, 2013

Q:

when you say all inclusive does that mean that includes adult drinks too?

Ashley G.  asked on  Feb 12, 2013

A:

Alcoholic drinks are not included.

Benjamin V.  from  Groupon  replied on  Feb 14, 2013

Q:

Can the reservation be used for September?

mary h.  asked on  Feb 13, 2013

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page.

Benjamin V.  from  Groupon  replied on  Feb 14, 2013

Q:

My husband and I are celebrating our 5 years wedding anniversary on April 26. Is there anyway we can book it from April 26 to April 28 those dates are not available for check-ins. Hopefully we can make a deal.

Dehn M.  asked on  Feb 14, 2013

A:

Those dates aren't available for this deal.

Benjamin V.  from  Groupon  replied on  Feb 14, 2013

Q:

Does the forever lovers privileges apply on this deal? Thanks

Alex C.  asked on  Feb 13, 2013

A:

Forever Lovers privileges do not apply on this deal.

Benjamin V.  from  Groupon  replied on  Feb 14, 2013

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