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Posh Hotel in Downtown Chicago - Chicago

Stay at Raffaello Hotel in Downtown Chicago

The Fine Print

Questions and Answers 36 questions

Q:

Is the 16.4% a Sales Tax?

greg s.  asked on  Mar 22, 2013

A:

That 16.4% is based on local sales tax and occupancy tax.

John  from  Groupon  replied on  Mar 22, 2013

Q:

i was looking to take my daughter 9 years old and my mother . I was hoping to get a another room for my mother .. Can i purchase two rooms with this deal ? thanks tim

timothy s.  asked on  Mar 20, 2013

A:

Each room will require its own voucher and confirmation number.

Sean F.  from  Self  replied on  Mar 20, 2013

Q:

I'd like two stay two nights- checking in on Friday 4/12, with check out Sunday 4/14. It says check-in is unavailable on Saturday 4/13, but with a Friday check-in, could it work as an extended stay? Thanks for your help!

Elise K.  asked on  Mar 20, 2013

A:

Unfortunately if there is no availability on Saturday an extended stay is not possible, as the hotel is sold out on Saturday.

Sean F.  from  Self  replied on  Mar 20, 2013

Q:

is it possible to get a late checkout on Sunday march 31... thank you

Mark P.  asked on  Mar 18, 2013

A:

It is possible to recieve a late check out. However there are fees associated with this request. Check outs from 1pm - 3pm will be an additional 30$. Check outs from 3pm - 4pm will be an additional 60$. A check out after 4pm will carry a fee of a full nights stay.

Sean F.  from  Self  replied on  Mar 20, 2013

Q:

If we should take the L from midway, how far is the hotel from the closest drop off point?

Terry S.  asked on  Mar 18, 2013

A:

If you were to take the L from Midway, I would suggest the following. Take the Orange LIne to Roosevelt. From there transfer to the Red Line. Travel North to Howard. Get off on the Chicago stop. From there the hotel is 1/2 a mile away. You can easily walk or take a cab. Our address is 201 E Delaware Place.

Sean F.  from  Self  replied on  Mar 20, 2013

Q:

If the date says not available for check in, can we stay that night if we are checking in 2 days before then, but want to stay that night too? We would like to check in on April 3rd and check out April 6th. Is this possible if the 4th is not available for check in?

Brianna C.  asked on  Mar 18, 2013

A:

Unfortunately no. If the date in question showns no availability, that means that the hotel has no vacancies for that evening.

Sean F.  from  Self  replied on  Mar 20, 2013

Q:

What airport is the closest? And is there a shuttle that picks up and drop off guests?

DeeDee K.  asked on  Mar 19, 2013

A:

Midway Airport is 13 miles from the hotel. While O'hare is 16 mles from the hotel. We do have a shuttle service that the hotel uses for transportation to and from the airports. You can contact a front desk agent who would be happy to assisst you with that information.

Sean F.  from  Self  replied on  Mar 20, 2013

Q:

can a family of 5 use the double bed room?

Diana S.  asked on  Mar 18, 2013

A:

The maximum occupancy of the double bedroom is 4 total, you would not be able to add any additional guests.

Benjamin V.  from  Groupon  replied on  Mar 18, 2013

Q:

Is the price for double room including the breakfast?

Mengmeng L.  asked on  Mar 17, 2013

A:

Breakfast is not included with this deal.

Benjamin V.  from  Groupon  replied on  Mar 18, 2013

Q:

I am trying to book April 12-14th but in the "book!" section, when I select April 12th, April 14th is grayed out. Why can't I book these two consecutive nights?

Amy S.  asked on  Mar 17, 2013

A:

The night of the 13th is not available, so you would not be able to book it.

Benjamin V.  from  Groupon  replied on  Mar 18, 2013

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