Return to the deal

Downtown St. Louis Hotel - St Louis

Stay at Ramada Plaza Hotel St. Louis

The Fine Print

Questions and Answers 39 questions

Q:

The calendar doesn't seem to be working. Can you tell me if you have July 3 and 4 available for a king room?

Mary M.  asked on  Apr 17, 2013

A:

Hi Mary, Yes, we do have king rooms available at this time for 7/3/13 & 7/4/13. If you continue having issues with the Calendar you will need to contact Groupon directly as all reservations for this offer MUST come through them.

Cindy K.  from  Merchant  replied on  Apr 17, 2013

Q:

Do you allow small, well-behaved dogs accustomed to travel?

Julie H.  asked on  Apr 17, 2013

A:

Hi Julie, No, we do not allow pets of any kind...just Service Animals per the Americans with Disabilities Act.

Cindy K.  from  Merchant  replied on  Apr 17, 2013

Q:

What is your pet policy for a cat? (Deposits (refundable or not), cleaning fees, etc) Also would it be possible to delay check out? Running a marathon and it ends at 12 so anyway to check out around 1pm would be awesome.

Jennifer W.  asked on  Apr 17, 2013

A:

Hi Jennifer, We do not allow pets of any kind...the only animals allowed are Service Animals. Yes, we can extend check-out BASED ON AVAILABILITY until 2:00pm without an extra charge, or until 5:00pm for an additional $35.00 plus 15.741% tax.

Cindy K.  from  Merchant  replied on  Apr 17, 2013

Q:

Could you please tell me what the required dates for stay are? I can't seem to find this information. Thanks so much

LeeAnn T.  asked on  Apr 17, 2013

A:

Hi LeeAnn, The Calendar along the left side of the page shows whether or not the particular date you're looking for is available...if so, you purchase that specific date and Groupon emails us your information to make your reservation. This offer has dates all the way through and including 9/11/13.

Cindy K.  from  Merchant  replied on  Apr 17, 2013

Q:

Hello, we have four girls and would need two rooms. We would like the standard king with a standard double adjoining room. Is that possible on here? Thank You.

Amy M.  asked on  Apr 17, 2013

A:

Hi Amy, We don't have standard king rooms that connect to double rooms...we have doubles that connect to doubles, or kings execs that connect to doubles...unfortunately, none of which can be guaranteed. All we can do is request connecting rooms on your reservations, and then do the best we can to accommodate that request upon your arrival. If you choose to make the reservations, please call me directly once booked, so I can note the requests on each of the reservations.

Cindy K.  from  Merchant  replied on  Apr 17, 2013

Q:

Are children of all ages included in the room limit of 4? Or is there a minimum age that is not counted?

Katie K.  asked on  Apr 17, 2013

A:

Hi Katie, All occupants regardless of age are included, however, if you have an infant or small toddler that brings your total to 5 people we would let that slide so-to-speak. Please be advised that our Double Rooms will not accommodate a Rollaway Bed...a Crib or Pack-N-Play, yes, but not a Rollaway. Please feel free to contact me directly if you need any further clarification.

Cindy K.  from  Merchant  replied on  Apr 17, 2013

Q:

Is this good during the weekend of the rock and roll marathon oct 25-27th? How far are u from union station?

Allen S.  asked on  Apr 17, 2013

A:

Hi Allen, No, the last day of this particular offer is 9/11/13. We are approximately 12 - 14 blocks from Union Station.

Cindy K.  from  Merchant  replied on  Apr 17, 2013

Q:

Only 1 night is available of the 2 nights I would like to stay, can I add another night without the groupon deal? (I would like Apr 19-21, but only 20-21 is available for the groupon price.)

Rebecca  asked on  Apr 17, 2013

A:

Hi Rebecca, Yes, you can purchase the 19th directly from the hotel. I can extend a rate of $89.00 plus tax for a standard room with two double beds or a single king.

Cindy K.  from  Merchant  replied on  Apr 17, 2013

Q:

how much is parking per night

kurt l.  asked on  Apr 16, 2013

A:

Hi Kurt, Parking is $15.00 per vehicle per day with unlimited in / out privileges.

Cindy K.  from  Merchant  replied on  Apr 17, 2013

31 - 39 of 39 questions

Grouber