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Residences at The Fives - Playa del Carmen, QR

4-Star Residence w/Resort Credit

TripAdvisor Reviews
389 Reviews

What You Get


Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport (CUN) is approximately 50 km from the hotel. Airport shuttle service can be arranged for an additional fee by contacting the hotel 24 hours prior to arrival. Please contact (800) 592-1246 for pricing and details.

2. Is there an additional occupancy fee, or do I have to purchase another voucher? The deal covers a stay for two guests. Please contact the property at (800) 592-1246 for information regarding additional occupant pricing and details.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included in this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here or call (800) 592-1246.

Per CDC guidelines, travel to Mexico is highly discouraged at this time due to the increased COVID-19 levels currently being reported. Please view the latest travel information here.

✈ CDC Travel Order: Effective 1/26/21 all air passengers arriving to the US from a foreign country must get tested for COVID-19 infection no more than 3 days before their flight departs and to provide proof of the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. More information on this testing requirement can be found here.


  • Stay for two in a one-bedroom resort residence or two-bedroom resort residence
  • $50 dining credit per room per stay
  • $50 spa credit per room per stay

Resort at a Glance: Residences at The Fives

Residences at The Fives is conveniently located in Playa del Carmen on the Riviera Maya, just 40 minutes south of Cancun International Airport. The beach is only 10-minutes away from the residence so it gives guests a first-hand experience of the charming restaurants, shops, and local attractions. The 5th Avenue in Playa del Carmen also has a lot to offer with its rich dining sphere and shoppers paradise. The residence itself is very luxurious and glamorous and the hotel’s architecture is created with a modern Mexican flair.

  • Direct beach access: From this hotel’s doors, it’s only a short trek to the public beach.
  • With resort credit ($50) for food and ($50) for spa, the guests will be properly pampered.
  • Nature lovers can get excited as the residence offer eco-theme parks having everything from ziplines and ATVs to underground river rafting and cenote swimming.
  • Get a swim in a heated pool for adults only and one pool at Aluxitos Play House.

Mexico’s Riviera Maya: Rich with History and Tropical Calm

Just south of Cancún, the Riviera Maya is a nearly 80-mile stretch of Caribbean coastline fronted by towns rich in Mexican culture. For some of the area’s best beaches, clubs, and snorkeling reefs, head to the rapidly growing city of Playa del Carmen. Farther south, Tulum sits on a perch of rocky bluffs and is better known for ancient ruins, including temples and a cliff-side castle. The inhabitants of Tulum—which means “walled” in the aboriginal language—first erected the city’s outer fortress to protect themselves from belligerent invaders. Today, the wall guards the archaeological zone, beginning with an entryway of two corbel arches and a limestone house built over an underwater cave.

Swimming in the secret caves isn’t allowed, but a scenic drive south of Playa del Carmen brings you to the Yucatán Peninsula’s legendary limestone cenotes, fresh water sinkholes created by an underground river system. At the Cenote Cristalino, you can jump from terraced outcroppings into an exposed pool or go snorkeling in underwater caves. You can also watch locals expertly flip, dive, and synchronously cannonball into the clear water at this popular weekend hangout.

Other Details

Room Details

One-Bedroom Resort Residence

  • One king bed and one sofa bed
  • Standard occupancy: 2
  • Maximum occupancy: 2 adults + 2 kids
  • Adding occupants above standard: please contact the property for additional pricing and details.

Two-Bedroom Resort Residence

  • One king bed, one sofa bed, and two double beds or one king bed
  • Standard occupancy: 2
  • Maximum occupancy: 4 adults + 2 kids
  • Adding occupants above standard: please contact the property for additional pricing and details.

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: please contact property for parking restrictions and fees.
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Amenities

  • Seven pools including a heated pool for adults only and one pool at Aluxitos Play House
  • Eight restaurants
  • Four pool bars and three signature bars
  • Aluxitos play house (4 - 12 years old)
  • Fitness center
  • Complimentary WiFi
  • Fully equipped kitchen (refrigerator, microwave, oven, and stove)
  • The Beach Club
  • Airport shuttle service (fees apply)

Fine Print

  • 14-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • $1.50 daily environmental tax paid at check-in
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased.

About Residences at The Fives

Getting There

  • Nearest airport: (CUN; 30mi)

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