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Kid-Friendly Hotel in Orlando - Orlando

Stay at Rosen Inn at Pointe Orlando

The Fine Print

Questions and Answers 22 questions

Q:

What parks have a free shuttle bus? Disney? Universal?

Artem P.  asked on  Aug 10, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Kelsey W.  from  Groupon  replied on  Aug 14, 2013

Q:

Does this deal accommodate 6 people?

Monica M.  asked on  Aug 9, 2013

A:

You would not be able to exceed the maximum occupancy of five total.

Benjamin V.  from  Groupon  replied on  Aug 9, 2013

Q:

one more question, is the breakfast with Disney characters available?

Viktoriya  asked on  Aug 8, 2013

A:

They do not have the character breakfast.

Benjamin V.  from  Groupon  replied on  Aug 8, 2013

Q:

Does the complimentary shuttle ride go to Universal? Also, it says reservations required for shuttle rides, does that mean reservtions with the hotel or the shuttle? Do they have shuttle rides back to the hotel when the park closes?

Laura L.  asked on  Aug 7, 2013

A:

The shuttle goes to Universal. You can make your reservations with the hotel. The schedule is subject to change, but currently the last returning shuttle arrives at 8:50 pm.

Benjamin V.  from  Groupon  replied on  Aug 8, 2013

Q:

What if I book the room and then I will have to cancel, how my money will be refunded, will I get a groupon or actual money? I don't understand this part. Thanks

Viktoriya  asked on  Aug 8, 2013

A:

You will be refunded to your original form of payment.

Benjamin V.  from  Groupon  replied on  Aug 8, 2013

Q:

I know it says four people, but I have 2 adults and 3 children. Can I purchase this and be able to have all 5 in one room?

Jackie M.  asked on  Aug 8, 2013

A:

You can have up to five guests total in the room - so you would be fine!

Benjamin V.  from  Groupon  replied on  Aug 8, 2013

Q:

Does this hotel have an airport shuttle to Orlando-MCO or Orlando-Sanford?

Kristine S.  asked on  Aug 8, 2013

A:

They do not have an airport shuttle.

Benjamin V.  from  Groupon  replied on  Aug 8, 2013

Q:

can I buy 2 consecutive offers? 1 for the max 6 days and 1 for 3 days and stay a max of 9 days

fred  asked on  Aug 6, 2013

A:

You can book as many consecutive nights as we have available. There is not a night maximum.

Benjamin V.  from  Groupon  replied on  Aug 8, 2013

Q:

Would I be able to downgrade my room from two double beds to one king/queen bed?

Ashley C.  asked on  Aug 6, 2013

A:

Upgrades and downgrades are not available for this deal.

Benjamin V.  from  Groupon  replied on  Aug 8, 2013

Q:

I dont understand when it says you cant change your dates once you book it and then it says you have to cx 24 hours to get a refund.So you can get a refund but you cant change dates.Is that a mistake,I never heard of anything like that.Later Carole

Carole J.  asked on  Aug 5, 2013

A:

You can cancel your dates, but you would not be able to reschedule them.

Benjamin V.  from  Groupon  replied on  Aug 6, 2013

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