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Greater Orlando Resort - Orlando

Stay at Runaway Beach Club in Kissimmee, FL

The Fine Print

Questions and Answers 28 questions

Commonly Asked Questions

Q:

Do you allow small dogs?

Kelly P.  asked on  Apr 2, 2013

A:

Pets are not allowed inside the property.

Kelsey W.  from  Groupon  replied on  Apr 2, 2013

Q:

If I got the 2 bedroom villa, how many people are allowed in each? Also does the shuttle run all day? Do we have to check in with a credit card or is debit okay?

Chhorvy S.  asked on  Apr 4, 2013

A:

You can have up to six guests in the two bedroom villa. Three shuttles leave in the morning, starting at 8:50, and the last shuttle departs at 10:30 PM.

Benjamin V.  from  Self  replied on  Apr 4, 2013

A:

You can check in with a debit card.

Benjamin V.  from  Self  replied on  Apr 4, 2013

More Questions and Answers

Q:

what are the times of the suttle bus to magic kingdom from the resort and back ( in other words at what time service starts and ends) Also in the two bedroom villa ( it says it has a double bed in one of the rooms!!! is that like a Full size bed?

Toniell R.  asked on  Apr 14, 2013

A:

Three shuttles leave in the morning, starting at 8:50, and the last shuttle departs at 10:30 PM.

A double bed is like a full size bed.

Benjamin V.  from  Self  replied on  Apr 15, 2013

Q:

I am purchasing this for my daughter on my credit card. The room will be in her name. Will she need my credit card or just the Groupon? She will have her ID.

Christa M.  asked on  Apr 14, 2013

A:

She will not need your credit card when she checks in. As long as it's in her name, you're all set!

Benjamin V.  from  Self  replied on  Apr 15, 2013

Q:

ARE THERE ANY RESTURANTS OR BARS WITHIN WALKING DISTINCE

Thomas B.  asked on  Apr 12, 2013

A:

To get distance and directions for nearby restaurants and activities, click here! Click on the hotel's location and select "Search Nearby".

Benjamin V.  from  Self  replied on  Apr 15, 2013

Q:

This one purchase is good for up to 6 people? 2 adults and 4 kids to stay?

Jeff l.  asked on  Apr 12, 2013

A:

Yes, you can have up to 6 guests in the two bedroom villas.

Benjamin V.  from  Self  replied on  Apr 15, 2013

Q:

We want to book May 9th - 12th however it is not allowing us to do that...any possible way to have those dates? We are celebrating my daughter's 18th bday so our dates are not negotiable.

Julie H.  asked on  Apr 12, 2013

A:

We do not have the 11th available for this deal. Pending availability, you can book the 9th and 10th, and book the 11th directly with the hotel.

Benjamin V.  from  Self  replied on  Apr 12, 2013

Q:

Is it possible to book three 2-bedroom villas?

janice t.  asked on  Apr 11, 2013

A:

You can book multiple rooms in separate transactions.

Benjamin V.  from  Self  replied on  Apr 11, 2013

Q:

Can this deal be upgraded to a three bedroom accommodation? We have a family of 8.....

Delena O.  asked on  Apr 11, 2013

A:

Room upgrades are not available for this deal.

Benjamin V.  from  Self  replied on  Apr 11, 2013

Q:

What is the cancellation fee (if applicable), either through the resort directly or through Groupon, if notice is given before 72 hours? Can we be refunded the entire purchase if cancellation is done timely?

Shari S.  asked on  Apr 10, 2013

A:

You can cancel your booking up to 72 hours in advance of check in for a full refund. After that point your reservation is non-refundable.

Benjamin V.  from  Self  replied on  Apr 10, 2013

Q:

Is daily housekeeping included in the price or is housekeeping an add on (as stated on your website)? Do the shuttles go directly to one park or go to each park in a certain order and with children do you need to use our car seats?

Marcy H.  asked on  Apr 6, 2013

A:

Housekeeping is not included, but towels and detergent are. If you'd like to receive housekeeping it is an additional $35 (one bedroom) or $40 per night.

There are two shuttles, one for Universal and Seaworld, and another that goes directly to Epcot. The shuttles are busses, and do not require car seats.

Benjamin V.  from  Self  replied on  Apr 8, 2013

Q:

after purchasing the groupon do we call to confirm the reservation ?

Gisell r.  asked on  Apr 5, 2013

A:

Once you've booked your stay you're all set! You only need to call if you have a specific request for your room.

Benjamin V.  from  Self  replied on  Apr 8, 2013

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