Hotel Stay with $50 Food & Beverage Credit at Saint John’s Resort in Plymouth, MI

Amazing staff and facilities The overall atmosphere of Saint John's Resort is wonderful. The staff was accommodating and very helpful.

Wonderful hotel We took advantage of a cyberdeal in early December and booked a room at a great price. The resort was beautifully decorated for the holidays. Our executive king suite was spacious, very comfortable, and spotless. Loved having the extra space. We did not realize this resort is a Humanitarian Hotel property when we booked it, but were happy to learn that their profits go to charities. It's nice having restaurants under one roof in December in Michigan. Unfortunately the Pub was closed for a special event the night we were there, but there were 2 other options for dining. Food and drink were a bit pricey, however the convenience was certainly a plus. Would definitely stay here again if back in the area.

GREAT food, WONDERFUL service!!! Four of us ate at FIVE Restaurant last night-what a GREAT experience! The food was FANTASTIC and service PERFECT! Everything from the taste to the timing was spot on. Every time we've been here to eat either at FIVE or Doyle's it has been a wonderful meal. Thanks for the Great Chef's and Wonderful Staff!

Fabulous Beautiful hotel- room was perfect- best property I have stayed at in years!!! Eat at the Pub - excellent food and drinks. The quality of the staff is something u rarely experience in the hotel industry today

Bad Bad Bad Hospitality AWKWARD ! Flying golf balls into your car makes for an odd re-treat. I'm a weekly regular here, if not a daily at times. So when one day I'm exiting the resort and a golf ball hits my car coming from the final hole of the golf course here, I am puzzled and alarmed. Puzzled because I have never heard of any such thing, even living in Pebble Beach. Alarmed because this should not happen and can cause an accident more than damage to just a single vehicle. I cant say enough good things about St Johns management and staff. And to this day I have yet to encounter a single staff who has not been beyond awesome and outstanding, a toast to Michigan spirit of hospitality. Until today. When a golf ball comes smashing into your car, you can either ignore it or address it. It definitely came in front the resort golf club. When I decided to take this up and inquire about the damage to my car, and if this is something guests have to look forward to, entering and exiting, balls flying into their cars, I was basically harassed by a hostile Pitt Bull of a security guard here, who has a hell of a lot to learn about hospitality and less about hostility. Very bad manners are a reflection of bad-management. Why are you being so hostile to your a regular guest of yours ? I've wined and dined here for months. Every season and special occasion. Brought in a hell of a lot of people to do the same and stay for extended periods. So when an attack dog is sent after me, with a St Johns Resort name tag, I am startled, shocked and disappointed. You just went from 5 Stars to 1 Star. Why are you doing this ? Is the management aware of this behavior not being in line with the atmosphere they intend to create and be known for ? I dont think it's in the best interest of the resort to have attack dogs jump on resort guests, to deter them from addressing damage caused by golf balls coming from your course. It's a ghetto technique. I'm not sure if Junk Yard Dogs are appropriate for upscale environments. I'm actually positive they're not. Unless ... that's what you're trying to be. The management in charge may want to look into what those wearing their St Johns Resort name tags should and should not ever do. A) You realize having golf balls fly out into the street is not in the publics best interest ? B) You realize its not in your guests best interests ? This security guard wanted to know what I expect, in a defensive tone. No "I'm sorry this happened." No kindness of any kind. Just the bark of a Junk Yard Ghetto Pitt Bull. I'm sure that kind of behavior goes far - downtown - but this is uptown. Adjust your behavior accordingly. I'm not sure if that sort of tone is very helpful or conducive to the environment you'd like to convey or brush off a hazard to the public at large you are creating is in safety and security of the guests coming here ..... to stay. ...... to dine ....... to celebrate. Safely. Confucius say : On busy 5 Mile Road that serves as entry for Resort where it is frequently bumper to bumper traffic, any balls hit out and into the street has a 100% chance of hitting something. And I just dont think that's very neighborly. Nor something that should be swept under the rug. I think the resort is unbelievably mis-managed to (A) Put the public at risk like this (B) have a rude uncouth hostile security guard be hostile to guests. Not cool man. I thought this was AAA Four Star Property. I thought it was Conde Naste Readers choice. This is not Ghetto. Nor down town. The clientele are upscale. I suggest you act like the AAA Four Star Property Condense Readers Choice that you are expected to be. And when your poorly designed golf course comes crashing down into an expensive automobile of one of your guests .... take responsibility. Not send in a junk yard dog like Training Day manners. Very rude. Very hostile. Whatever your staff are authorized to do, they do under the care and responsibility of the management and their managerial or mis managerial skills, or lack thereof. What you got here is thousands of dollars coming to you from me and my party, about to go poof, bye bye, because you lack manners, basic manners, expected manners of a AAA Four Star Property Conde Nast Readers choice award winner. I'll take my business elsewhere. That simple. Bottom line ? Everyone handled the situation correctly, calmly and peacefully. Your junk yard dog ? Did the exactly opposite of he is supposed to be doing, unnecessarily escalating it to News at 11 Status. And that reflects on bad management.