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Sanctuary Hotel New York - New York, NY

4-Star Times Square Hotel

What You Get

View local health guidelines for travel here

Effective 6/1/21–8/31/21, executive action from the NYC mayor's office will eliminate the 5.875% hotel room occupancy tax rate. This property will provide a refund of said tax at the time of check-in for all stays occurring within the specified dates.

  • Stay for two in a Sanctuary queen room, Sanctuary two-double room, Sanctuary deluxe queen room, or Sanctuary deluxe king room
  • Kids 12 or younger stay free

$25 Facility Fee (plus tax) Includes

  • Daily American breakfast buffet
  • Access to NYSC Elite - Hell’s Kitchen fitness center
  • Use of NYSC Elite indoor 25-meter salt water swimming pool (adults only)
  • Daily 15% discount at Tender Steak & Sushi Restaurant
  • La-Columbe coffee & tea station available all day
  • Upgraded WiFi in rooms & common areas
  • Unlimited local, long distance, and 1800-calls
  • S.T.A.R concierge service (service tailored to Any Request™)
  • Haven rooftop priority access (excluding buy-out events)
  • Printout, scans, copies & package storage services

Hotel at a Glance: Sanctuary Hotel New York

Broadway’s singing starlets, Fifth Avenue’s shops, and Times Square’s iconic sights all lie within walking distance of the 4-star Sanctuary Hotel New York. Many guests choose to stay away from all of that, instead spending an evening more than nine stories up at Haven Rooftop, the hotel’s cocktail lounge and restaurant. Here, cabanas, plush couches, and custom-built tables made from reclaimed cedar sit amid views of Midtown Manhattan. But sipping handcrafted cocktails or eating Chef Madison Belem’s French-inspired cuisine are only a couple of ways to pass your stay.

  • Additional onsite dining: Chandeliers hang over Tender Restaurant and Lounge, known for its premium steak, sushi, and wine.
  • Where you’ll stay: Guest rooms feature flat-screen HDTVs and spa-inspired bathrooms.
  • Chat with the staff, who include S.T.A.R. Experience Managers tasked to act as personal shoppers, plan fun activities, or cater to pretty much any other guest request.
  • Get sweaty: Stays come with access to a luxury health and fitness center.
  • Walking distance to famous attractions such as Rockefeller Center and St. Patrick’s Cathedral

Times Square, Manhattan: Flashy Neon Lights and World-Class Culture

Times Square is at the intersection of Broadway and Seventh Avenue in Midtown Manhattan. The famous address—affectionately known as “the Crossroads of the World”—is home to hypnotizing billboards, giant wraparound news tickers, and the neon lights of Broadway. Beyond the glitz and gimmicks, there are a number of cultural offerings in the area, ranging from museums to Michelin-rated restaurants. Buildings of historical and architectural interest include the Paramount Building and One Times Square, site of the annual New Year’s Eve ball drop.

Nearby, the Museum of Modern Art houses a trove of masterpieces including Vincent van Gogh’s The Starry Night, Claude Monet’s Water Lilies paintings, and Andy Warhol’s Campbell’s Soup Cans. Save time for a stroll through the museum’s outdoor sculpture garden, where installations are clustered around sparkling reflecting pools. About a mile north of Times Square, the David H. Koch Theater is home to one of the world’s foremost dance companies—the New York City Ballet, which stages contemporary works as well as classics like Swan Lake and The Nutcracker.

Other Details

Room Details

Sanctuary Queen Room

  • One queen bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

Sanctuary Two-Double Room

  • Two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: $25 per night for each additional guest 18 or older; kids 17 or younger stay free

Sanctuary Deluxe Queen Room

  • One queen bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

Sanctuary Deluxe King Room

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: $25 per night for one additional guest 18 or older; one kid 17 or younger stays free

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • $25 resort fee plus tax includes: daily American breakfast buffet, access to NYSC Elite - Hell’s Kitchen fitness center, use of NYSC Elite indoor 25-meter salt water swimming pool (adults only), daily 15% discount at Tender Steak & Sushi Restaurant, La-Columbe coffee & tea station available all day, upgraded WiFi in rooms & common areas, unlimited local, long distance + 1800-calls, S.T.A.R concierge service (service tailored to Any Request™), Haven rooftop priority access (excluding buy-out events), and printout, scans, copies & package storage services.
  • Parking: car parking available for an additional $40 per day; SUV parking available for an additional $52 per day.
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets under 25 lbs may be added for an additional $150 per pet per stay.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: Available at an additional fee; contact hotel for further detail.


  • Rooftop restaurant and bar (rooftop closed during the winter months)
  • Steakhouse and sushi restaurant
  • Access to luxury health and fitness center
  • WiFi (included with facility fee)
  • American continental breakfast (included with facility fee)

Fine Print

  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 21+ to check in
  • Credit card required at check-in
  • $3.50 daily occupancy tax paid at purchase
  • $25 daily facility fee plus tax paid at check-in
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased.

About Sanctuary Hotel New York

Getting There

  • Nearest airports: LaGuardia (LGA; 9 mi) and John F. Kennedy (JFK; 17 mi)
  • Cab fare: about $45 from LGA and $75 from JFK, including a 20% tip
  • Nearest transit stop: 47–50 Streets – Rockefeller Center Metro stop

Customer Reviews

100% Verified Reviews
All reviews are from people who have redeemed deals with this merchant.
5 ratings4 reviews
3 days ago
Great, friendly staff always happy to help with anything! Bed and pillows were very comfortable! Will go again!
3 ratings1 reviews
4 days ago
2 ratings2 reviews
June 11, 2021
Overall, it was a great experience! Everyone was friendly! It was a little weird how they handled Covid and routine cleaning but whatever keeps everyone safe and comfortable! Near everything. Wonderful location. I'd stay here again. When you called and needed something, they were available go bring it to you right away. Appreciated!
1 ratings1 reviews
June 10, 2021
5 ratings4 reviews
May 21, 2021
Beautiful room and great service!
7 ratings4 reviews
April 23, 2021
The hotel had some renovations being made to the lobby which was a little disappointing. The location is perfectly situated in Times Square. Small rooms but kinda what you would expect from a new york hotel. The breakfast was the same every day which included french toast and eggs. Overall it was a perfect hotel if you are just looking for somewhere to sleep while you explore the city.
Heathertop reviewer
11 ratings7 reviews
April 3, 2021
Good communication with staff. Room was very cozy and trendy. It was tough without a microwave. Breakfast was late, waffles and scrambled eggs. But, it was included!
1 ratings1 reviews
March 6, 2021
Staff was fabulously helpful! Absolutely loved our stay - room was clean and perfect for a weekend visit!
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Recent Reviews from TripAdvisor

TripAdvisor Reviews
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