Stay at 4-Star Sanctuary Hotel New York in Midtown Manhattan

Sanctuary Hotel New York
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4.2
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Desiree
1 year ago
I'm a local who came to this establishment to celebrate my 1yr anniversary. Though I got the check in date mixed up- end up spending two nights instead of one. The staff was calming and professional. Love the customer service from check-in to check -out. Just say I'm very pleased and will book this establishment again.

Amenities

Pet-friendly
Center- Fitness
Restaurant
Internet - Wi-Fi - Free

This stylish 4-star Midtown Manhattan hotel is a short walk from Times Square; its rooftop lounge offers views of New York's cityscape

What You Get

  • Stay for two in a Sanctuary queen room, Sanctuary two-double room, Sanctuary deluxe queen room, or Sanctuary deluxe king room
  • Kids 12 or younger stay free

$25 Facility Fee (plus tax) Includes

  • Daily American breakfast buffet
  • La-Columbe coffee & tea station available all day
  • Upgraded WiFi in rooms & common areas
  • Unlimited local, long distance, and 1800-calls
  • S.T.A.R concierge service (service tailored to Any Request™)
  • Haven rooftop priority access (excluding buy-out events)
  • Printout, scans, copies & package storage services

Hotel at a Glance: Sanctuary Hotel New York

Broadway's singing starlets, Fifth Avenue's shops, and Times Square's iconic sights all lie within walking distance of the 4-star Sanctuary Hotel New York. Many guests choose to stay away from all of that, instead spending an evening more than nine stories up at Haven Rooftop, the hotel's cocktail lounge and restaurant. Here, cabanas, plush couches, and custom-built tables made from reclaimed cedar sit amid views of Midtown Manhattan. But sipping handcrafted cocktails or eating Chef Madison Belem's French-inspired cuisine are only a couple of ways to pass your stay.

  • Additional onsite dining: Chandeliers hang over Tender Restaurant and Lounge, known for its premium steak, sushi, and wine.
  • Where you'll stay: Guest rooms feature flat-screen HDTVs and spa-inspired bathrooms.
  • Chat with the staff, who include S.T.A.R. Experience Managers tasked to act as personal shoppers, plan fun activities, or cater to pretty much any other guest request.
  • Get sweaty with an onsite fitness center.
  • Walking distance to famous attractions such as Rockefeller Center and St. Patrick's Cathedral

Times Square, Manhattan: Flashy Neon Lights and World-Class Culture

Times Square is at the intersection of Broadway and Seventh Avenue in Midtown Manhattan. The famous address—affectionately known as “the Crossroads of the World”—is home to hypnotizing billboards, giant wraparound news tickers, and the neon lights of Broadway. Beyond the glitz and gimmicks, there are a number of cultural offerings in the area, ranging from museums to Michelin-rated restaurants. Buildings of historical and architectural interest include the Paramount Building and One Times Square, site of the annual New Year's Eve ball drop.

Nearby, the Museum of Modern Art houses a trove of masterpieces including Vincent van Gogh's The Starry Night, Claude Monet's Water Lilies paintings, and Andy Warhol's Campbell's Soup Cans. Save time for a stroll through the museum's outdoor sculpture garden, where installations are clustered around sparkling reflecting pools. About a mile north of Times Square, the David H. Koch Theater is home to one of the world’s foremost dance companies—the New York City Ballet, which stages contemporary works as well as classics like Swan Lake and The Nutcracker.

Other Details

Room Details

Sanctuary Queen Room

  • One queen bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

Sanctuary Two-Double Room

  • Two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: $25 per night for each additional guest 18 or older; kids 17 or younger stay free

Sanctuary Deluxe Queen Room

  • One queen bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

Sanctuary Deluxe King Room

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: $25 per night for one additional guest 18 or older; one kid 17 or younger stays free

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • $25 resort fee plus tax includes: daily American breakfast buffet, La-Columbe coffee & tea station available all day, upgraded WiFi in rooms & common areas, unlimited local, long distance + 1800-calls, S.T.A.R concierge service (service tailored to Any Request™), Haven rooftop priority access (excluding buy-out events), and printout, scans, copies & package storage services.
  • Parking: car parking available for an additional $55 per day; SUV parking available for an additional $52 per day.
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets under 25 lbs may be added for an additional $150 per pet per stay.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: Available at an additional fee; contact hotel for further detail.

Amenities

  • Rooftop restaurant and bar (rooftop closed during the winter months)
  • Steakhouse and sushi restaurant
  • Onsite fitness center
  • WiFi (included with facility fee)
  • American continental breakfast (included with facility fee)

Getting There

  • Nearest airports: LaGuardia (LGA; 9 mi) and John F. Kennedy (JFK; 17 mi)
  • Cab fare: about $45 from LGA and $75 from JFK, including a 20% tip
  • Nearest transit stop: 47–50 Streets – Rockefeller Center Metro stop

Need To Know Info

  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 21+ to check in
  • Credit card required at check-in
  • $3.50 daily occupancy tax paid at purchase
  • $25 daily facility fee plus tax paid at check-in
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Sanctuary Hotel New York

Customer Reviews

  • staff
  • hotel
Reviewed on
Desiree
3 ratings|3 reviews
I'm a local who came to this establishment to celebrate my 1yr anniversary. Though I got the check in date mixed up- end up spending two nights instead of one. The staff was calming and professional. Love the customer service from check-in to check -out. Just say I'm very pleased and will book this establishment again.
Susan
Helpful reviewer
2 ratings|1 review
Quiet, cool (it was hot outside) boutique hotel with great lobby. Great customer service, wonderful room with comfortable bed and great black out curtains. In the middle of everything. Came with continental breakfast. We ate dinner in sushi restaurant on rooftop which was great.
Ellen
4 ratings|2 reviews
What a wonderful stay at The Sanctuary Hotel!! The location is so close to the theatre district and Times Square. The room was clean and comfortable. Our stay included a continental breakfast. The food and drinks at The Haven(rooftop restaurant and bar), were great! Lastly, I can’t say enough about how nice and accommodating every staff member we met was. I highly recommend staying there!
Reviewed on
hleez
|1 review
Pleasant stay Writing my review again as it appears to have been deleted. My family and I had a great stay at the Sanctuary Hotel in May. The rooms are well equipped for a city break. Breakfast is adequate too and the availability to take hot drinks out with you in takeaway cups is a bonus. Door staff are polite and front of house desk are accommodating. Jimmy (Director of Front Office) is fantastic – very knowledgeable of the area and always obliging to help. Hopefully my review stays on here this time. I would stay here again and would recommend it to others looking for a good hotel location, boutique vibe and unique in size.
jdonald5
|1 review
NY hotel near Times Square. Perfect location for getting around. Very polite and professional staff. When I left the doorman on duty helped me right down onto the Metro platform with my heavy suitcases. What a result I would have really struggled otherwise. Easy access by public transport to the airport. The roof top Haven bar is fun and has a Happy Hour on weekdays Breakfast is limited.
Travel196000000
|1 review
Scammers!!! Whilst the hotel was a good vibe and the room was fit for what we need it for. The reception staff are awful. Especially the “manager” Eddie. When I checked in an asked for the cost of all the taxes or any additional hotel fees as are sometimes charged in the USA as I like to ensure I pay all mine and budget in to my trip costs. I was told that everything g had been covered in my booking and that I just needed to pay a $300 deposit incase of any room charges. Again, to be expected. I authorised this. On check out I was informed that $172 dollars would be deducted from my deposit for “facility” fees, some $34 a day for I’m not sure what for. I spoken to the manager who told me in no uncertain terms that my card would be charged and there is nothing he could or was willing to do. He basically said if his staff member said that she was wrong and they would be charging me. When I checked my account they had taken a further $172 on my card and the $300 hold deposit also remained on my account. I have only just been refunded the $300 after an automatics refund from my bank lapsed after 30 days as the hotel failed to release my deposit. Absolutely disgusting behaviour. Accuses of being in the wrong and then took a payment I didn’t no authorise from my card I had put on file purely for mini bar charges which they the. Also failed to release.

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