Senses Riviera Maya by Artisan - Gourmet All Inclusive - Adults Only - Playa del Carmen, Mexico

4-Star Riviera Maya Resort


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Hotel at a Glance: Senses Riviera Maya by Artisan

Caribbean breezes flow throughout this 4-star hotel, which sits right on the shore about 25 minutes from central Playa del Carmen. With a cabana-lined pool facing the sea and chic decor that looks plucked straight from a modern-art exhibit, it’s no wonder this adults-only haven earned a Certificate of Excellence from TripAdvisor in 2018.

  • Fully loaded digs: Suites have in-room jetted tubs, minibars, as well as private terraces with plunge pools.
  • The all-inclusive package lets guests enjoy Caribbean food and cocktails at two bars and restaurants.
  • The highlife: Hot tubs overlook the sea from the rooftop terrace.
  • Day-trip idea: Akumal, home to one of the biggest reefs in the world, is about an hour’s drive away.

Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination

Just across the sea from the island of Cozumel, Playa del Carmen has been called “the hippest city in all of the Yucatán Peninsula” by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa’s most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.

To the south, you’ll find preserved ruins of pre-Columbian cities. Tulum’s crumbling temples are situated above a dramatic ocean bluff, and Coba’s enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world’s most beautiful.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancún International Airport (CUN) is 40 minutes from the property.

2. Is there an additional occupancy fee, or do I have to make another purchase? This deal covers two guests. Additional occupants are not allowed.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? Resort credits are not included with this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here.

What You Get

  • All-inclusive stay for two in a pool-view suite, ocean-view suite, or oceanfront suite

Included in all-inclusive:

  • All meals
  • Welcome drink
  • Personalized check-in
  • Luxury amenities
  • Free WiFi in lobby and rooms
  • Safe deposit box, laptop size 15”
  • Minibar restocked daily with beer, bottled water, soft drinks, and snacks
  • Free parking
  • Hotel tax

Policies and Fees

  • Reservations: Dates cannot be changed once booked; valid only for night(s) purchased.
  • Cancellation policy: 16-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable.
  • Additional fees: $1.05 daily environmental fee paid at check-in.
  • All prices and fees listed in US dollars unless otherwise noted.
  • Rates may vary by date and are subject to availability.
  • Airfare not included.

No-shows will be charged total rate; no refunds, rescheduling, or rebooking allowed.


  • Free WiFi
  • Two restaurants and bars
  • Outdoor pool
  • Rooftop terrace with hot tubs

The Fine Print

  • Dates cannot be changed once booked; valid only for night(s) purchased
  • 16-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Must present valid US or Canadian ID at check-in
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18 or older to check in and stay
  • Credit card required at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • $1.05 daily environmental fee paid at check-in.

Other Details

Room Details

Pool-View Suite, Ocean-View Suite, and Oceanfront Suite

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: handicap-accessible rooms are not available.
  • Room upgrades: upgrades may be available by calling the property or at check-in for an additional cost.

Getting There

  • Nearest airport: Cancun International Airport (CUN; 37 km/23 mi)

Traveler's Tips

  • A passport is required for all travel outside the U.S.
  • Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
  • Before international travel, always check the State Department’s website for important info on the destination and its entry/exit requirements.

Customer Reviews

(159 ratings)

100% Verified Reviews
All reviews are from people who have redeemed deals with this merchant.


Shannon L. ·
4 ratings   2 reviews  
· March 23, 2019
Excellent staff- especially Francisco and his mango martinis!!!! Great room and very relaxing place. This place was small and was exactly what we were looking for. We are vegetarian so the only trouble was the lack of vegetarian options for us during meals.


20 ratings   6 reviews  
· March 11, 2019
The rooms are beautiful and the people that work there were great. Great food and drinks.


4 ratings   4 reviews   8 photos  
· March 28, 2019
It was okay, very nice large rooms, but only two restaurants and one was closed down for dinner during our stay. Two very nice waiters. The menus had the same exact food which got boring after day 2, especially staying 6 days. Wasn't really any entertainment or activities.
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