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Adults-Only All-Inclusive Stay at Senses Riviera Maya by Artisan in Playa del Carmen, Mexico. Dates into December.

Senses Riviera Maya by Artisan
4
4.2

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Mounir
2 years ago
Great staff. Had a great time. Definitely going back

Adults-only beachside hotel banishes stress with help from a cabana-lined pool, an onsite restaurant, and elegant guest rooms with 60” TVs

What You Get

  • All-inclusive stay for two in a deluxe king suite
  • Dates into December

Included in all-inclusive:

  • All meals
  • Welcome drink
  • Personalized check-in
  • Luxury amenities
  • Free WiFi in lobby and rooms
  • Free room service (available 8 a.m.–10 p.m.)
  • Safe deposit box, laptop size 15”
  • Minibar restocked daily with beer, bottled water (500 ml), soft drinks, and snacks
  • Free parking
  • Hotel tax

Policies and Fees

  • Reservations: Dates cannot be changed once booked; valid only for night(s) purchased.
  • Cancellation policy: 16-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable.
  • Additional fees: $1.05 daily environmental fee paid at check-in.
  • All prices and fees listed in US dollars unless otherwise noted.
  • Rates may vary by date and are subject to availability.
  • Airfare not included.

No-shows will be charged total rate; no refunds, rescheduling, or rebooking allowed.

Property at a Glance: Senses Riviera Maya by Artisan—All Inclusive, Adults Only

Soft Caribbean breezes flow throughout this 4-star adults-only hotel, which sits right on the beach about 15 minutes away from central Playa del Carmen. With a cabana-lined pool that overlooks the ocean and a chic, elegant interior with hip decor that looks plucked straight from a modern art exhibit, it’s no wonder this tropical adults-only haven earned a Certificate of Excellence from TripAdvisor in 2017.

  • Fully-loaded digs: 1076 square foot guest rooms boast free WiFi, all with in-room jetted tub, a Nespresso coffee machine, a L’Occitane amenities kit, and an impressively large 60” TV.
  • Grab a cocktail at the poolside bar. This deal comes also with a welcome drink.
  • Never miss a meal thanks to the onsite Cavamar Restaurant and the hotel’s room service, which runs until 10:00 p.m.
  • Up the awe factor by catching the surrealist, world-renowned acrobatics of performers at Cirque Du Soleil Riviera Maya, located right next door.
  • Take a day trip to Akumal, home to one of the biggest reefs in the world—it’s just 23 miles away.

Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination

Just across the sea from the island of Cozumel, Playa del Carmen has been called “the hippest city in all of the Yucatán Peninsula” by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa’s most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.

To the south, you’ll find preserved ruins of pre-Columbian cities. Tulum’s crumbling temples are situated above a dramatic ocean bluff, and Coba’s enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world’s most beautiful.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancún International Airport (CUN) is 40 minutes from the property.

2. Is there an additional occupancy fee, or do I have to make another purchase? This deal covers two guests. Additional occupants are not allowed.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? Resort credit is not included.

5. Are dinner reservations required for restaurants? Is there a dress code? There is one restaurant on-site, and it does not take reservations. For information regarding your dining options, please click here or email reservaciones@artisanhotels.mx.

Other Details

Room Details

Deluxe King Suite

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: handicap-accessible rooms are not available.
  • Room upgrades: upgrades may be available by calling the property or at check-in for an additional cost.

Amenities

  • Free WiFi
  • Restaurant and bar
  • Infinity pool and jetted tubs
  • Free parking

Traveler's Tips

  • A passport is required for all travel outside the U.S.
  • Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
  • Before international travel, always check the State Department’s website for important info on the destination and its entry/exit requirements.

Getting There

  • Nearest airport: Cancun International Airport (CUN; 34 mi. approximately 40 minutes)

Need To Know Info

  • Dates cannot be changed once booked; valid only for night(s) purchased
  • 16-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18 or older to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • $1.05 daily environmental fee paid at check-in
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Senses Riviera Maya by Artisan

Customer Reviews

4.2
based on Groupon 264 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
  • food
  • staff
  • service
  • accommodations
  • beach
Reviewed on
Mounir
Top reviewer
Helpful reviewer
16 ratings|8 reviews
Great staff. Had a great time. Definitely going back
karen
3 ratings|2 reviews
Clean comfy and they spoiled us!,
Tamica
Helpful reviewer
7 ratings|4 reviews
Amazing staff , amazing view, very laid back and quiet
Reviewed on
Excursion04910942422
|1 review
MOLD AND WET BEDDING!! Nothing about this hotels is above 1 star. This is a scam, you think you are getting a nice hotel with all inclusive but you are getting a hotel that has major problems with mold. So much mold and humidity that the bedding has mold and is WET when you sleep in it. Restaurant has one day no bread during breakfast, no dessert during dinner or even closed 1 hour before the closing time that the hotel reception informed us about. The service is not good either, you feel like you are bothering the staff if you order food or drinks at the bar (pool bar). We were 22 guests, some of us (6 people) got ok rooms where the mold issue was not as severe as the others rooms. The only positive thing about this hotel is that after we complained the reception moved us to a room that did not have as much mold problem as the other.
Justin C
|1 review
Chill hotel Christian the server made our dining experience a 10/10 really well Mannered and excellent customer service! Would definitely come back just for his service. Hotel really nice and chill nothing to crazy more relaxed for you and a significant other and definitely a beautiful view of the ocean.
Liliana P
|1 review
Amazing staff Staff was very nice. Food was good. Cristian the server made our dining experience memorable. Felt like family. The cabanas by the pool were relaxing and the snack bar was delicious. The hotel is a smaller resort so never too crowded. Good vibes.

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