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Sheraton At The Falls Hotel - Buffalo

Stay with Slot-Machine and Dining Credits at Sheraton At The Falls Hotel in Niagara Falls, NY

The Fine Print

Questions and Answers 38 questions

Commonly Asked Questions

Q:

Does this deal apply to falls-view rooms?

Sydney L.  asked on  Nov 25, 2013

A:

Our property does not have any rooms with a view of the Falls.

Elizabeth R.  from  Merchant  replied on  Nov 25, 2013

More Questions and Answers

Q:

If I book a date in late February, but emergency comes up that I can't go, can I switch the date to early March if I call the hotel 24 hours before my original check-in date?

Pui M.  asked on  Dec 8, 2013

A:

You would need to contact Groupon to receive a refund. The dates will not be able to be switched.

Elizabeth R.  from  Merchant  replied on  Dec 10, 2013

Q:

Do you allow dogs? We will be travelling with a small dog.

Christina B.  asked on  Dec 9, 2013

A:

We accept dogs 40 pounds and under

Elizabeth R.  from  Merchant  replied on  Dec 10, 2013

Q:

Can I save the casino vouchers to use all at once?

Justin  asked on  Dec 9, 2013

A:

No, you may only use one voucher per day

Elizabeth R.  from  Merchant  replied on  Dec 10, 2013

Q:

What is the maximum capacity of person in 1 room? We are 4 Adults plus 1 Child (4 yeats old). Can we only book 1 room?

Natascha L.  asked on  Dec 8, 2013

A:

Maximum occupancy is 4 people per room.

Elizabeth R.  from  Merchant  replied on  Dec 10, 2013

Q:

can we purchase 2 additional including our room for other family members? there are 3 families traveling on dec 27 and want to make sure we can all get a room.

Judy g.  asked on  Dec 8, 2013

A:

As long as the rooms are available, you can book them.

Elizabeth R.  from  Merchant  replied on  Dec 10, 2013

Q:

If I want to travel alone, will I still get the full amount of the vouchers for both the casino and restaurant?

yvette c.  asked on  Dec 8, 2013

A:

The vouchers are for 2 people, so you will receive half the credits.

Elizabeth R.  from  Merchant  replied on  Dec 10, 2013

Q:

I would like to book 3 rooms for one night. Is this possible?

Jodi B.  asked on  Dec 9, 2013

A:

You can book multiple rooms in separate transactions.

Benjamin V.  from  Groupon  replied on  Dec 9, 2013

Q:

How far is this located from the Niagara Falls Buffalo airport

Ronald B.  asked on  Dec 7, 2013

A:

We are about a 30 minute drive from the Buffalo Airport

Elizabeth R.  from  Merchant  replied on  Dec 7, 2013

Q:

Do I have to commit to a date right now?

Jeffrey K.  asked on  Dec 7, 2013

A:

Yes, you have to choose a date to purchase the Groupon.

Elizabeth R.  from  Merchant  replied on  Dec 7, 2013

Q:

This is a follow up question. If I purchase the deal now for a date in January will I get casino vouchers that I can use in January or will they expire in December?

Melanie L.  asked on  Dec 7, 2013

A:

If book your reservation for after December 30th, we will have new vouchers for the new year.

Elizabeth R.  from  Merchant  replied on  Dec 7, 2013

1 - 10 of 38 questions

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