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Sheraton At The Falls - Niagara Falls, NY

Stay with Food and Entertainment Credits at Sheraton At The Falls in Niagara Falls, NY. Dates Through June Available.

The Fine Print

  • Dates cannot be changed once booked
  • Valid only for night(s) purchased
  • 24-hour cancellation notice required prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • CC required at check-in
  • Must be 21 or older to check in
  • Must be 21 to enter casino
  • 16.24% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 93 questions

Q:

My husband and I would like to bring our 1 year old son. Is there an extra charge per night for him as the standard occupancy says "2"?

Kate E.  asked on  Apr 11, 2013

A:

Depending on your room choice, up to 3 children stay free. A king sized bedroom, one child stays free, two queens, up to 3 children stay free. There will be no additional charge for your 1 year old son.

Elizabeth R.  from  Merchant  replied on  Apr 11, 2013

A:

to confirm, is it safe to say 2 adults and 3 kids in a 2 queen double room is okay?

virginia z.  from  Self  replied on  Apr 18, 2013

Q:

I wanted to book 2 night stay Friday May 3rd, and checkout Sunday May 5. It wont let me, why is that?

Sharon C.  asked on  Apr 11, 2013

A:

May 4th is not available to book.

Elizabeth R.  from  Merchant  replied on  Apr 11, 2013

Q:

Does it come with complimentary breakfast??

Prabhakar K.  asked on  Apr 11, 2013

A:

Breakfast is not included.

Elizabeth R.  from  Merchant  replied on  Apr 11, 2013

Q:

In case I have to cancel the trip, do I get full refund from Groupon? Who should I notify in case I need to cancel the booking, Groupon or the hotel?

wei l.  asked on  Apr 11, 2013

A:

You would need to cancel at least 24 hours in advance and you would contact Groupon to cancel.

Elizabeth R.  from  Merchant  replied on  Apr 11, 2013

Q:

I see that you are pet friendly and accept dogs up to 40 pounds........Do you accept any other types of pets that are under 40 pounds?

Rebecca C.  asked on  Apr 10, 2013

A:

We only accept dogs.

Elizabeth R.  from  Merchant  replied on  Apr 11, 2013

Q:

If a buy a night under my name and the following night after my friends name, do i get the casino credit and the other coupons for two days? thank you

Gisella M.  asked on  Apr 10, 2013

A:

Yes, you get the credits per night.

Benjamin V.  from  Groupon  replied on  Apr 10, 2013

Q:

I have never been up there before, so this question may seem strange. How do you go about getting to the Canada side of Niagra Falls from your hotel?

Audrey B.  asked on  Apr 10, 2013

A:

You can drive across the border, but you do need to have your passport.

Benjamin V.  from  Groupon  replied on  Apr 10, 2013

A:

The boarder is very very close, within 2 blocks. I hate no wait time at all, as long as you have your passport, yes.

ilona h.  from  Self  replied on  Apr 16, 2013

Q:

How far away from Niagra Falls is your hotel?

Mandy C.  asked on  Apr 10, 2013

A:

Niagara Falls is about a 10 minute walk from our hotel.

Elizabeth R.  from  Merchant  replied on  Apr 10, 2013

Q:

It says you must be 21+ to check in to the hotel. Would it be okay if the other person was only 20? (I know they wouldn't be able to use the casino credit though)

Renee K.  asked on  Apr 10, 2013

A:

That would be fine!

Benjamin V.  from  Groupon  replied on  Apr 10, 2013

Q:

I booked this deal and my credit card is charged in USD. There is a conversion from CAD-USD applied. Never knew this was the case.

Muhammad A.  asked on  Apr 10, 2013

A:

Since this hotel is in the US, the reservation is charged in US dollars. For any inquiries about conversion fees, contact your bank directly.

Benjamin V.  from  Groupon  replied on  Apr 10, 2013

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