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Upscale Hotel Near the Galleria Boutiques - Dallas

Stay with Daily Buffet Breakfast and Parking at Sheraton Dallas by the Galleria in Dallas, TX

The Fine Print

Questions and Answers 17 questions

Q:

If there are 4 people, will we be given the double bed?

UserWeb  asked on  Dec 29, 2013

A:

Yes, be sure to book their Deluxe Double Room for your stay.

John  from  Groupon  replied on  Dec 30, 2013

Q:

Hi, I just bought this deal for one night, should i call the hotel and confirm my reservation?

Zineb E.  asked on  Dec 28, 2013

A:

After you select the nights you want and complete your purchase, your reservation is automatically confirmed with the hotel. You'll only need to contact them if you have any special requests for your stay.

John  from  Groupon  replied on  Dec 30, 2013

Q:

What does "reservations made within cancellation window are non-refundable" mean? under the terms & conditions. Thanks in advance for your response

Deb  asked on  Dec 27, 2013

A:

After you purchase you'll be able to cancel your reservation for a full refund in your original form of payment as long as you do so at least 48 hours prior to your check-in time. Once canceled your reservation can not be rescheduled.

John  from  Groupon  replied on  Dec 30, 2013

Q:

What will reservation be under if I call prior to check in?

Sarah J.  asked on  Dec 26, 2013

A:

Your reservation will be set when purchasing your Groupon.

John  from  Groupon  replied on  Dec 27, 2013

Q:

What if I cannot make it to the Hotel during Check-in time (3:00pm) ? Will i still be able to check in after 5:00pm?

Harshal S.  asked on  Dec 26, 2013

A:

Modified check-in times must be arranged through the hotel directly, and are subject to availability.

John  from  Groupon  replied on  Dec 27, 2013

Q:

If I get this deal from Groupon, will my room get downgraded if the hotel is overbooked on the days I choose?

Green S.  asked on  Dec 18, 2013

A:

After purchase you are guaranteed your room type.

John  from  Groupon  replied on  Dec 23, 2013

Q:

May I book 3 nights at this rate

Patricia M.  asked on  Dec 22, 2013

A:

Subject to availability, you can book multiple days. You can check for available dates with the calendar on the deal page. Simply scroll your cursor over your desired date. If the date is available, it will show you that night's rate. If the date is not available, it will be grey or say "Not available for check-in."

Kelsey W.  from  Groupon  replied on  Dec 23, 2013

Q:

What do I need to do to give this as a gift? (It said ID required at check in)

Robert S.  asked on  Dec 15, 2013

A:

You'll be fine purchasing this as a gift. During the purchase process be sure to set the recipients name as the travelers name. Their ID will need to match this name when they arrive.

John  from  Groupon  replied on  Dec 18, 2013

Q:

Can I still get Starwood points if booking with a groupon?

Terry B.  asked on  Dec 17, 2013

A:

You'll be unable to earn reward points while using your Groupon.

John  from  Groupon  replied on  Dec 18, 2013

Q:

Is the offer good on New Years Eve?

Pamela  asked on  Dec 16, 2013

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page. Dates in gray will not be available.

John  from  Groupon  replied on  Dec 18, 2013

1 - 10 of 17 questions

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