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Sheraton Lake Buena Vista Resort - Orlando

Stay at Sheraton Lake Buena Vista Resort in Orlando

The Fine Print

  • Valid only for night(s) purchased
  • 4-day cancellation notice required prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 21 or older to check in
  • Not valid with reward points
  • $16.95+ tax resort fee per day paid at check-in
  • 13% state sales and state occupancy tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 54 questions

Commonly Asked Questions

Q:

This is a great resort, loved our last stay in Cascade section. Two questions: 1) what sections are included in this deal and 2) I need 6 nights (checking out on 6/14) can i add days and link the reservation so we wouldn't have to move into another unit? TIA

jan m.  asked on  Jan 29, 2013

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page. Dates in gray will not be available. You can book as many available dates as you would like. This deal is valid for a Traditional Room.

Amy S.  from  Self  replied on  Jan 30, 2013

Q:

Could I purchase and book 2 rooms? 2 adults in one room and 3 adults and a 15 yr old in the second.

penny r.  asked on  Jan 29, 2013

A:

You will need to make separate reservations for 2 rooms. The maximum occupancy is 2 in a king room and 4 in a queen room. Adding occupants above standard is not allowed.

Amy S.  from  Self  replied on  Jan 30, 2013

More Questions and Answers

Q:

is the smoking allowed on premisous

Judy T.  asked on  Feb 11, 2013

A:

There are designated smoking areas available.

Annette B.  from  Self  replied on  Feb 11, 2013

Q:

The calendar only goes until June. Is the offer valid only until then?

Stefani L.  asked on  Feb 9, 2013

A:

Yes - that is correct. You cannot use this Groupon for dates that are not listed on the calendar.

Annette B.  from  Self  replied on  Feb 11, 2013

Q:

Can you check-in on sunday? Could an exception be made for my fiance and I, we are getting married and neither of us are over 21, can we still book and stay even if we aren't 21?

taylor e.  asked on  Feb 8, 2013

A:

The Groupon is only good for the value and services offered and cannot be altered or substituted in anyway.

Annette B.  from  Self  replied on  Feb 11, 2013

Q:

does these traditional room offer refrigerator and microwave?

Tam L.  asked on  Feb 8, 2013

A:

The rooms do not offer a refrigerator or a microwave.

Annette B.  from  Self  replied on  Feb 11, 2013

Q:

We have 4 kids under 7 (two are in cribs), if we reserved two rooms with queen beds, could we uses cribs/pack & plays for the two smaller children in those two rooms, or do we need to reserve a third room?

Janice Z.  asked on  Feb 7, 2013

A:

The standard occupancy is 2 in king rooms; 4 in queen rooms. The maximum occupancy is 2 in king rooms; 4 in queen rooms. It is not allowed to add occupants above the standard occupancy.

Annette B.  from  Self  replied on  Feb 8, 2013

Q:

Are the pools heated?

Neisa S.  asked on  Feb 6, 2013

A:

Please see more about the pool listed here.

Annette B.  from  Self  replied on  Feb 8, 2013

Q:

One more question, since check out is at 11am, do they offer a late check out? Our flight home is at 8pm so would we be able to use the shuttle service to and from a park that day and keep our luggage in storage at the hotel since we are checking out that day until we go to the airport?

Christina P.  asked on  Feb 6, 2013

A:

This Groupon is valid for the services listed on the deal page only. For pricing on additional services or accommodations, please contact the business directly for an estimate.

Annette B.  from  Self  replied on  Feb 8, 2013

Q:

Can you park at the hotel the morning you are checking in and take the shuttle to Disney? If so, what are the shuttle times and do you need to make a reservation for the shuttle? Also, can we use the pool for the rest of the day after we check out?

Cynthia m.  asked on  Feb 3, 2013

A:

There is a complimentary shuttle to the Disney theme parks. Please see more information listed here.

Annette B.  from  Self  replied on  Feb 8, 2013

Q:

do you guys accept pets? i have a really small dog, can i bring him? if i can, how much is the extra charge?

Elizabeth F.  asked on  Feb 7, 2013

A:

Pets may be added for no additional charge. Be sure to call the property to arrange this.

John  from  Groupon  replied on  Feb 7, 2013

Q:

Are there restuarants/diners walking distance from the resort? TIA

Sanije C.  asked on  Feb 6, 2013

A:

You can find more information on their location and surrounding area by clicking Here.

John  from  Groupon  replied on  Feb 7, 2013

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