Return to the deal

Hotel near Atlanta Attractions - Atlanta

Stay at Sonesta ES Suites Atlanta

The Fine Print

Questions and Answers 22 questions

Q:

Will I be able to get a full refund if I cancel my reservation 48 hours prior to my check in date?

Davy J.  asked on  Apr 22, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Apr 24, 2013

Q:

I read on your website under "Exciting Property Repairs & Enhancements!" that as of April 1st the hotel had started renovations to the outdoor living area and pool deck. When will this be completed? Will the pool and outdoor living area be ready to enjoy around the 1st weekend in June. Also I'm needing a total of 4 rooms, if I call and book directly through you then do you give any discount for purchasing multiple rooms. Thanks.

angie f.  asked on  Apr 19, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Apr 24, 2013

Q:

I see on the website that there is a $75 cleaning fee applied at check-in. Does that fee also apply to this Groupon deal?

Melissa R.  asked on  Apr 19, 2013

A:

You do not need to pay a cleaning fee.

Benjamin V.  from  Groupon  replied on  Apr 19, 2013

Q:

At is the maximum that u can purchase at one time and I think it shows that iit is a 2 night minimum stay but can u buy 10 rooms for a one night stay? Also do all of the one bedrooms have only 1 bed?

E K.  asked on  Apr 17, 2013

A:

You would only be able to book two night stays for this deal. The rooms included in this deal include one queen bed and one sleeper sofa.

Benjamin V.  from  Groupon  replied on  Apr 17, 2013

Q:

Where are the $47 room at?

Laqueta N.  asked on  Apr 16, 2013

A:

We indicate the base price point under the title of the deal and next to each room option to help our customers quickly see the price range for the deal. The discount percentage and price will vary based on a number of factors such as day of the week, holidays, amenities, or other variables. To see the price for a specific date, hover your cursor over the calendar on the deal page. You can see the total value of the room and dates you chose, as well as the discount percentage below the subtotal after selecting the dates of your stay.

tony R.  from  Groupon  replied on  Apr 16, 2013

Q:

do you have a shuttle to prerimater mall

Ira J.  asked on  Apr 12, 2013

A:

The shuttle travels within a 5 mile radius of the hotel. You can check the distance to nearby attractions here!

Benjamin V.  from  Groupon  replied on  Apr 15, 2013

Q:

Id like to buy this deal then upgrade to a larger room. Is this possible?

Christian A.  asked on  Apr 15, 2013

A:

Upgrades are not available for this deal.

Benjamin V.  from  Groupon  replied on  Apr 15, 2013

Q:

Would there be a special price for the two bedroom suite in September? Thanks.

Ellen B.  asked on  Apr 12, 2013

A:

Unfortunately, I am unable to release any information regarding when they may be featured again. However, since we offer new deals every day, there's a chance you'll see something else you like soon!

Benjamin V.  from  Groupon  replied on  Apr 12, 2013

Q:

Are any 2 bedroom suites available?

Adrianne P.  asked on  Apr 12, 2013

A:

This deal is only valid for one bedroom suites.

Benjamin V.  from  Groupon  replied on  Apr 12, 2013

Q:

Is the $47 rate good for weekdays and weekends?

Melissa R.  asked on  Apr 10, 2013

A:

We indicate the base price point under the title of the deal and next to each room option to help our customers quickly see the price range for the deal. The discount percentage and price will vary based on a number of factors such as day of the week, holidays, amenities, or other variables. To see the price for a specific date, hover your cursor over the calendar on the deal page. You can see the total value of the room and dates you chose, as well as the discount percentage below the subtotal after selecting the dates of your stay.

tony R.  from  Groupon  replied on  Apr 10, 2013

1 - 10 of 22 questions

Grouber