Return to the deal

5-Star Ski Resort in Park City - Salt Lake City

Stay at Stein Eriksen Lodge in Park City, UT

The Fine Print

Questions and Answers 10 questions

Q:

Can you have more than 4 people in one room? With the understanding that there isn't sleeping accommodations for more than four.

Wende T.  asked on  Oct 29, 2013

A:

This can be arranged in their Deluxe Queen Room. These rooms will include two queen beds. Rollaways will not be available.

John  from  Groupon  replied on  Oct 31, 2013

Q:

Can you upgrade this room to a luxery room with a private hot tub?

Natalee A.  asked on  Oct 24, 2013

A:

Room upgrades will not be available.

John  from  Groupon  replied on  Oct 25, 2013

Q:

It says "dates into december" and I am looking for a place to stay the weekend of January 18th. Do you have a specific date for when the last day I can book with this groupon is?

Annie L.  asked on  Oct 15, 2013

A:

Dates past December 5 will not be available. You can view all availability on the calendar just above the green "Book!' button on the deal page. Dates in gray will not be available.

John  from  Groupon  replied on  Oct 16, 2013

Q:

Are the pool and hot tub only for guests booking spa treatments? Thanks.

Rachel R.  asked on  Oct 10, 2013

A:

Pool and hot tub access is available for all guest.

John  from  Groupon  replied on  Oct 11, 2013

Q:

Does the deluxe--double queen room have a full kitchen as pictured in the photos?

Arati R.  asked on  Oct 10, 2013

A:

kitchens will not be included in their Deluxe King Room or Deluxe Queen Room. You can find more information on their rooms here.

John  from  Groupon  replied on  Oct 11, 2013

Q:

Can I purchase two rooms and do you have connecting rooms in the Lodge? I have 2 adults and 3 children. Thank you.

Brian O.  asked on  Oct 9, 2013

A:

Adjoining rooms will not be available. Contact the hotel after purchase to request that your rooms are near each other.

John  from  Groupon  replied on  Oct 9, 2013

Q:

Is this for the suite or just a room. The pictures show a kitchen, living room etc. Does this include hot tub for room? thanks

Joshua M.  asked on  Oct 8, 2013

A:

Both rooms will feature a jetted bathtub.

John  from  Groupon  replied on  Oct 9, 2013

Q:

(1) can we just stay for one night? (2) can we bring a pet (Dog)? If so, is there an extra charge? Thanks!

Sharyld B.  asked on  Oct 9, 2013

A:

You'll be fine staying for just one night, though pets will not be allowed to stay.

John  from  Groupon  replied on  Oct 9, 2013

Q:

Fine print says dates cannot be changed once booked; valid only for night(s) purchased but I received email from Groupon saying I have until Oct 11 4pm to cancel reservation. Which is correct?

Jason M.  asked on  Oct 8, 2013

A:

After you purchase you'll be able to cancel your reservation for a full refund as long as you do so at least 8 days prior to your check-in time. Once canceled your reservation can not be rescheduled.

John  from  Groupon  replied on  Oct 9, 2013

Q:

Pet Policy?

Dan D.  asked on  Oct 8, 2013

A:

Pets will not be allowed to stay.

John  from  Groupon  replied on  Oct 9, 2013

1 - 10 of 10 questions