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The Allerton Hotel - Chicago

Stay at The Allerton Hotel on Michigan Avenue, Chicago

The Fine Print

  • Valid only for night(s) purchased
  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable
  • Must be 21 or older to check in
  • Credit card required at booking
  • 16.4% tax added at purchase
  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • See the rules that apply to all deals.

Questions and Answers 56 questions

Commonly Asked Questions

Q:

The dates for this groupon are not downloading properly and have done it multiple times. Can you please tell me the dates that this hotel is available.?

Kayleen D.  asked on  Jan 29, 2013

A:

Apologies for the trouble. Please try using a different internet browser. If you continue to have issues please contact us here.

Amy S.  from  Self  replied on  Jan 29, 2013

Q:

Where is parking and how much is it?

Cndy M.  asked on  Jan 29, 2013

A:

We do offer valet parking at $50 for overnight with in and out privileges.

Allerton H.  from  Merchant  replied on  Jan 29, 2013

Q:

with this deal is in room internet included at no extra charge???

Jason C.  asked on  Jan 29, 2013

A:

Hi, Jason, That is correct. It includes free Internet in the guestroom.

Allerton H.  from  Merchant  replied on  Jan 30, 2013

Q:

The groupon implies that the $25 surcharge for occupancy over standard is not charged for a person 18 yrs or younger, but I read in the q&a that it is 16 and under that don't incurr an additional charge. Which is it? Thanks so much for the help

Tivonya S.  asked on  Jan 29, 2013

A:

Sorry for the confusion. We do charge extra adult beyond standard 2 people occupying the room and adult definition is anyone over 18 years old.

Allerton H.  from  Merchant  replied on  Jan 30, 2013

Q:

Is there a swimming pool in the hotel?

Helen S.  asked on  Jan 29, 2013

A:

No, we do not have a pool.

Allerton H.  from  Merchant  replied on  Jan 30, 2013

Q:

How far is this hotel from Union Station? Walking distance? Also, do you have handicapped accessible rooms? Thanks! suzyqleach@gmail.com

Sue L.  asked on  Jan 29, 2013

A:

We are 1.5 miles north of Union Station and cab fare would be about $10-15. We do have accessible rooms which can be arranged via phone.

Allerton H.  from  Merchant  replied on  Jan 30, 2013

Q:

Is it possible to bring bicycles w/ us & where would they be kept?

Shasta T.  asked on  Jan 30, 2013

A:

We can store 4 bicycles per room at $5 for each item for overnight at the bell desk. There will be limited spaces so please let us know in advance. Thanks.

Allerton H.  from  Merchant  replied on  Jan 30, 2013

More Questions and Answers

Q:

is this available for 3 passengers?

ESTELA B.  asked on  Feb 11, 2013

A:

The rate offered is based on 2 adult occupying the room. Our 2 Double beds and Superior Suites would accommodate extra person at extra charge which is $25 per additional adult.

Allerton H.  from  Merchant  replied on  Feb 11, 2013

Q:

Do we just bring the 2 copies of the rooms we purchased from Groupon to the Allerton once we get to Chicago?Or is there something else we have to do first? We have never used Groupon before.

Laura H.  asked on  Feb 11, 2013

A:

Your room is confirmed and you don't need to bring any thing. You are welcome to bring your confirmation from Groupon if you'd like. We look forward to welcoming you.

Allerton H.  from  Merchant  replied on  Feb 11, 2013

Q:

Is breakfast included?

Stephanie U.  asked on  Feb 10, 2013

A:

No, breakfast is not included in this deal. Thanks

Allerton H.  from  Merchant  replied on  Feb 11, 2013

Q:

I am confused. Groupon charged me tax and in the fine print it says we paid the 16.9 tax but in the questions I read it's not included? Here is the fineprint 16.4% tax added at purchase

Christine F.  asked on  Feb 10, 2013

A:

Hi, Christine, Yes, the tax will be added at the purchase.

Allerton H.  from  Merchant  replied on  Feb 11, 2013

Q:

I have already purchased this deal and can't find my coupon. How can I print another?

Kathy M.  asked on  Feb 10, 2013

A:

Hi, Kathy, Please contact Groupon customer service and they will assist you. Thanks

Allerton H.  from  Merchant  replied on  Feb 11, 2013

Q:

How far are you from the Buddy Guy's Legends Bar?

Angie L.  asked on  Feb 8, 2013

A:

They are about a mile and a half away. You could take a cab or the red line train!

Patrick S.  from  Groupon  replied on  Feb 8, 2013

Q:

Are there any shuttles to the museums or navy pier?

Megan D.  asked on  Feb 7, 2013

A:

Sorry for the delayed response. Please see my answer above. Thanks

Allerton H.  from  Merchant  replied on  Feb 8, 2013

Q:

Will my credit card be charged when i reserve my room and dates? or will it be charged at check in /check out?

Brittany W.  asked on  Feb 7, 2013

A:

Hi, Brittany, when you book your rooms with Groupon, your credit card will be charged at the time of booking.

Allerton H.  from  Merchant  replied on  Feb 8, 2013

Q:

Are there any shuttles to the museums or the Navy Pier?

Megan D.  asked on  Feb 7, 2013

A:

Hi, Megan, There is a trolley going around the city but it might be running during summer time. Please check with Trolley company for their business hours. Public transportation, especially, bus system is quite intense in downtown Chicago so you would be able to catch buses to local attractions.

Allerton H.  from  Merchant  replied on  Feb 8, 2013

Q:

Can I purchase 2 as we are 2 couples going to Chicago.

Angie L.  asked on  Feb 7, 2013

A:

Yes, you can. Sorry for the delay in responding.

Allerton H.  from  Merchant  replied on  Feb 7, 2013

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