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The Chase Park Plaza Hotel - Chase Park Plaza

Stay with Parking at The Chase Park Plaza Hotel in St. Louis, MO

The Fine Print

  • Dates cannot be changed once booked
  • Valid only for night(s) purchased
  • 48-hours cancellation notice required prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 21 or older to check in
  • 16.741% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 13 questions

Q:

This is my first time using a groupon for a hotel reservatiohn. Do I have to click on redeem to activate the groupon because whenI called the hotel, they have no record of my reservation. Does that then place the reservation with the hotel?

Corinne B.  asked on  Jul 29, 2013

A:

It takes approximately 48 hours for your booking to process onto the hotel's schedule.

Benjamin V.  from  Groupon  replied on  Jul 30, 2013

Q:

I would like to check in on Aug 15th and stay for two nights. It doesn't seem like that is an option. Is that correct or am I doing something wrong?

Kelly P.  asked on  Jul 27, 2013

A:

August 15th is not available for most room options.

Benjamin V.  from  Groupon  replied on  Jul 30, 2013

Q:

Does this cover parking or is this another fee.

Cameron S.  asked on  Jul 23, 2013

A:

Parking is included during your stay.

John  from  Groupon  replied on  Jul 23, 2013

Q:

My husband and I would like to stay for a Friday and Saturday night. If we each buy a Groupon can we use both the same weekend and stay 2 nights in the same room?

Cate W.  asked on  Jul 21, 2013

A:

You can book as many nights as you need or are available. You can view all availability on the calendar just above the green "Book!' button on the deal page. Dates in gray will not be available.

John  from  Groupon  replied on  Jul 22, 2013

Q:

If I book a room for 2 is my grandchild allowed to stay with us she is 10 years old or do I have to book the king suite for 4?

Anita G.  asked on  Jul 19, 2013

A:

You'll need to book their One-Bedroom King Suite.

John  from  Groupon  replied on  Jul 22, 2013

Q:

how close to the ball park are you

larry w.  asked on  Jul 22, 2013

A:

Bush Stadium is about 5 miles east. You can find more information on their location and surrounding area by clicking here.

John  from  Groupon  replied on  Jul 22, 2013

Q:

I have seen online where some of your rooms do not have windows. How can I make sure I get a room with a window?

Candace M.  asked on  Jul 17, 2013

A:

After purchase you'll be able to make your request by contacting the hotel directly at (314) 633-1000.

John  from  Groupon  replied on  Jul 19, 2013

Q:

I just purchased this deal for september 25th for our three year wedding anniversary. We stayed here on our wedding night and hubby is gonna love it. However I am going to be 8 1/2 months pregnant by then. Is it possible to cancel and get a refund if the baby were to come early?

Andrew K.  asked on  Jul 19, 2013

A:

After you purchase you'll be able to cancel your reservation for a full refund as long as you do so at least 48 hours prior to your check-in time. Once canceled your reservation can not be rescheduled.

John  from  Groupon  replied on  Jul 19, 2013

Q:

Does the King Suite give you access to the Club level amenities?

Ileana  asked on  Jul 18, 2013

A:

This deal is not valid for the club floor.

Benjamin V.  from  Groupon  replied on  Jul 18, 2013

Q:

I have a group of 12 traveling, and we would like to book three rooms. Is it possible for me to book 3 rooms at checkout, or do I need two other people to book the two other rooms?

Jennifer R.  asked on  Jul 17, 2013

A:

You'll be fine booking as many nights as you need or are available. You'll need to go through the purchase process once for each room you'd like.

John  from  Groupon  replied on  Jul 18, 2013

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