According to BedBugReport.com, there have been two reports of Bed Bug infestation over five years. What have you done to eradicate Bed Bugs and what are the guarantees to guests in the event a stay needs to be canceled due to evidence of such bug activity?
Steven G. asked on Nov 9, 2013
We take any such complaints very seriously and immediately have the room treated by a professional exterminating company. If needed be all the bedding linen and including the mattress is replaced as well.
Elizabeth I. from Self replied on Nov 11, 2013