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The Congress Plaza Hotel - Chicago

Stay at The Congress Plaza Hotel in Chicago's Loop, with Dates Available into August

The Fine Print

  • Dates cannot be changed once booked; valid only for night(s) purchased
  • 48-hour cancellation notice required prior to check-in or reservation is nonrefundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18 or older to check in
  • Credit card required at check-in
  • Must use promotional value in 1 visit
  • Not valid with reward points
  • 16.4% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 33 questions

Q:

I was looking for the standard double room deal for June 18th through the 21st, is that still available??

Lisa G.  asked on  Apr 28, 2014

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Apr 30, 2014

Q:

Hi, -Can I book two rooms for 4 adults? - I live in Canada and have bank account in USD. Can I pay directly in USD from Canada? Thanks, Elena

Elena S.  asked on  Apr 27, 2014

A:

Hi Elena. Groupon accepts Visa, MasterCard, AMEX and Discover for their purchases. Please contact a customer service representative a 888.375.5777 for further information.

Elizabeth I.  from  Self  replied on  Apr 27, 2014

Q:

I am trying to check inAug7 out aug 9 .Calendar not indicating not available but not taking reservation.

heather w.  asked on  Apr 27, 2014

A:

Hi Heather. If you are still having problems making your reservation please contact Groupon at 888.375.5777 for further information.

Elizabeth I.  from  Self  replied on  Apr 27, 2014

Q:

we have a handicapped placard, are the parking rates any less expensive?

PATRICK B.  asked on  Apr 27, 2014

A:

Hi Patrick. The parking rates remain the same. If you have further questions, please contact PARK ONE at 312.922.4128.

Elizabeth I.  from  Self  replied on  Apr 27, 2014

Q:

I was trying to check the available dates in June. If I check in on Friday June 20th, I would like to check out Sunday June 22nd, but it is not allowing me to do that. Could you tell me why?

Kara B.  asked on  Apr 23, 2014

A:

Hi Kara. June 21 is no longer available, we had a limited amount of availability.

Elizabeth I.  from  Self  replied on  Apr 23, 2014

Q:

The deal is for $69 per night, but I don't see any nights being offered for this amount ?? They all appear to be at least $105.00 Why is this? What dates are available for the deal that was advertised?

JENNIFER W.  asked on  Apr 21, 2014

A:

Hi Jennifer. Rates start from as low as $69.00 and different dates have different pricing, please hover over the dates in the calender to view the special rate. We have a limited number of dates available, as a example - the rate of $69 is available for today, tomorrow and the 23rd of April.

Elizabeth I.  from  Self  replied on  Apr 21, 2014

Q:

I clicked a king bed and I need two double beds instead brad byrnes

bradley j.  asked on  Apr 20, 2014

A:

Hi Bradley, please call the hotel at 312.427.3800 ext 5025 to confirm your reservation and if available we can change the room type.

Elizabeth I.  from  Self  replied on  Apr 21, 2014

Q:

How much is Parking at the Hotel?

Sharon P.  asked on  Apr 21, 2014

A:

Overnight Valet Parking is $44.00 a night and garage overnight parking is $39.00 a night. Check out time with the Hotel is 12:00 pm while check out with the garage/valet is 2:00 pm. If you take your car out after 2:00 pm, there will be an additional $16.00 charged when you pick your vehicle.

Elizabeth I.  from  Self  replied on  Apr 21, 2014

Q:

I was told that my question was already answered, but I don't see the answer. I am not asking to put in an extra person as it says 2 children can stay for free. However, since there is no double lake view option, if I take the king lake view option, where will my granddaughter will sleep?

Diann B.  asked on  Apr 18, 2014

A:

Hi Diann. At the moment we are not offering Lakeview Doubles but you could request a rollaway bed for an extra charge of $20.00 plus tax a night.

Elizabeth I.  from  Self  replied on  Apr 19, 2014

Q:

Do the room have a Jacuzzi ?

angelique s.  asked on  Apr 18, 2014

A:

Rooms will not include jacuzzis.

John  from  Groupon  replied on  Apr 18, 2014

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