Travel
City
United States
California
Lower Nob Hill
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Experience luxury at the Donatello Hotel in San Francisco. Book now for an unforgettable stay!

The Donatello Hotel
4.5
4.8

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Located a block from Union Square, an Italian-inspired hotel offers recently renovated guest rooms combining elegance with modern touches

What You Get

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  • Stay for four in a studio suite

Hotel at a Glance: The Donatello

The Donatello is located just a block from San Francisco's Union Square, but it shares more of a spiritual connection with Florence, Italy. In a nod to its Renaissance-era namesake, the hotel bursts with Italian accents, from the artwork on the walls to the Venetian glass décor. To cap it off, the restaurant serves dishes that would fit in Bologna or Milan.

  • Recently renovated guest studios combine elegance with modern touches.
  • In-room amenities: Wet bar, microwave, and mini-fridge.
  • Dining: Zingari Ristorante offers northern Italian cuisine in a charming European atmosphere.
  • Long day? Relax in the sauna, or a get in a workout on the top-floor fitness center.
  • Recent award: a TripAdvisor 2022 Travelers' Choice.

San Francisco’s Union Square: Luxury Shopping District with Broadway Shows

Union Square is where San Franciscans go to find their coolest threads. The Square, which has grown to include several surrounding blocks, houses one of the country’s densest concentrations of department stores and upscale boutiques. It’s conveniently located in the heart of downtown, accessible via the Powell Street cable car.

Neiman Marcus, Saks Fifth Avenue, and Macy’s anchor its namesake plaza, and a new Bloomingdale’s was recently installed at the Westfield San Francisco Centre. There are smaller boutiques and independent clothiers here as well—you’ll find them tucked away on narrow alleyways. Sift through vintage books at family-owned antique shops, or admire iconic French fashion labels on the pedestrian-only Maiden Lane.

Union Square is also famous for its eclectic arts scene. The American Conservatory Theater produces Tony Award–winning dramas and comedies in a gorgeous Beaux-Arts building. And a handful of art galleries and museums—most notably the San Francisco Museum of Modern Art—display renowned works from artists such as Henri Matisse, Andy Warhol, and Edward Hopper.

Amenities

  • Sauna
  • Fitness center
  • Complimentary WiFi
  • Kitchenette
  • Italian restaurant

Room Details

Studio

  • One king bed and one sofa bed
  • Shower
  • Standard occupancy: 4
  • Maximum occupancy: 4

Hotel Policies

  • Check in: 4 p.m.
  • Check out: 10 a.m.
  • Parking: valet available for an additional $50 plus tax per day.
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Getting There

  • Nearest airport: San Francisco International Airport (SFO; 14 miles)

Need To Know Info

  • 72-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 21+ to check in
  • Credit card required at check-in
  • $250 security deposit on a major credit card is required at check-in
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About The Donatello Hotel

Customer Reviews

Reviewed on
Guest
1 rating|1 review
A wonderful hotel. The staff has worked there for decades and treats everyone like family. Top-notch service and amenities.
Sally
Top reviewer
25 ratings|14 reviews
The large rooms and amenities. Also, access to the Club Floor.
Reviewed on
Angélica O
|1 review
A sofa bed is not a bed Not only is the first time that I have been told to do my own bed in a hotel but also this was not even a bed, it was a small sofa bed, also the received treatment was totally unrespectfull. I strongly do not recommend making any kind of reservation hear
Maria A
|1 review
The worst treatment I have ever received in a hotel I have arrived at the hotel at 21:50 after driving 1000km with my 2 kids. It is 22:31 and I still don’t have a room. I paíd for a 2 beds room. My Room has a bed and amaño aofa. I have spoken with the receptionst and she has told that one bed is the sofa and I have to make the sofa bed!!! I have esplained them that my kid has brain paralized and he is authis and they really don’t mind about it! This is the worst treatment i have ever received. I am still waiting for a solution after 45 minutes.
Robert M
|1 review
I felt like I was kicked out the door Until my final morning, I would have given the Donatello five stars in every regard, hands down. That changed. The problem I encountered was at check-out. They have a 10am check-out time, which is a little early, but definitely not ridiculous. However, many might expect it to be the more standard 11am, as I did. I would suggest they explicitly let guests know, verbally, about the check-out time upon check-in. I did realize early that morning that check-out was 10am. I packed, made a pretty quick trip to their fitness center, and returned to my room no later than 9:50, just enough time to take a quick shower and zip my suitcase. I was already locked out of my room at 9:50: my key card no longer worked. So I had to go down to the lobby, where I was met by attitude and noticeably curt behavior from a previously friendly desk attendant. She had to make a a new room key. I made it back to my room by 9:58, trying my best to hurry. (Of course, it still was before check-out time). At 10:02, housekeeping knocked on my door to get in, even though I had the "do not disturb" marker on the door. In the end I checked out by 10:15. A 15 minute grace period doesn't seem unreasonable. Of course, I would have checked out just on time had I not been locked out of my room. It was a stressful process and I must say left a bad taste in my mouth. Despire it being a really good stay until then, it was enough to make me not wish to stay there on my next trip to San Francisco.

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