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4-Star Napa Valley Resort - Napa / Sonoma

Stay at The Meritage Resort and Spa in Napa, CA

The Fine Print

Questions and Answers 19 questions

Q:

HI, I want to book Sunday June 2 as check in. It was available earlier today, has this sold out? Thank you.

Jennifer B.  asked on  May 31, 2013

A:

Unfortunately, the deal is sold out for Sunday June 2nd now. Thank you.

Blake M.  from  Merchant  replied on  Jun 1, 2013

Q:

We are allergic to animals, our all rooms pet friendly? Is it possible to reserve a room that has not had pets? Thank you

Jennifer B.  asked on  May 31, 2013

A:

Unfortunately, we are unable to guarantee that a room has not had an animal in it. Service animals are required by law to be allowed in any room on property a guest is permitted. There is a chance that an animal has stayed in the room you would receive. However, there is a deep cleaning process performed following a guest with an animal's departure from a room. Thank you.

Blake M.  from  Merchant  replied on  May 31, 2013

Q:

Please confirm when this deal will expire. It looks like May 31 at midnight? Also what is the 14% tax based off of , the groupon price> Thank you.

Jennifer B.  asked on  May 30, 2013

A:

You are correct the deal will expire 5/31 at 11:59pm. Tax rate is based off the discounted Groupon price. Thank you.

Blake M.  from  Merchant  replied on  May 30, 2013

Q:

Is it possible to book it for 6/1?

vincent h.  asked on  May 30, 2013

A:

Unfortunately, the discounted rooms available for 6/1 have all been booked. Thank you.

Blake M.  from  Merchant  replied on  May 30, 2013

Q:

Regarding the Superior Patio room with 2 queen beds and the guest policy for children, can I book this room for 2 adults and 3 children (ages 4, 6 and 7)? Or do I need to book 2 rooms to accommodate all 5 of us? We are considering booking a room for 6/15/2013. Thanks so much!

Tam c.  asked on  May 30, 2013

A:

The Superior Patio room with 2 queens has only the two queen beds and cannot accommodate a rollaway bed. If you think 2 queen beds can accommodate your family then you would be fine but typically for 5 people we would advise you to reserve two rooms. Thank you.

Blake M.  from  Merchant  replied on  May 30, 2013

Q:

Can we book a standard room with a king bed with our 2 small children?

renee  asked on  May 30, 2013

A:

Unfortunately, a standard king has a maximum occupancy of two people. Thank you.

Blake M.  from  Merchant  replied on  May 30, 2013

Q:

What dates are still available for the two queen room.? I' m picking a date that is still bold but won't let me book?

Corazon M.  asked on  May 27, 2013

A:

The deal is available for the two queen room configuration all days in June except 6/1, 6/21 & 6/22. Thank you.

Blake M.  from  Merchant  replied on  May 28, 2013

Q:

Is this fee for the room only?

Ana M.  asked on  May 22, 2013

A:

The amount paid to Groupon will cover your room only. Taxes are assessed at time of purchase. Thank you.

Blake M.  from  Merchant  replied on  May 22, 2013

Q:

Is this a pet friendly resort?

Bonnie H.  asked on  May 21, 2013

A:

The Meritage Resort and Spa is pet friendly. There is $50 charge per pet. Animals are allowed to be up to 80 lbs. Thank you.

Blake M.  from  Merchant  replied on  May 21, 2013

Q:

So I tried booking June 14-16 King size room with Patio.. but it still charged me the full 399.00 per night.. how do we get the discount..

Monica G.  asked on  May 17, 2013

A:

$399 is the discounted weekend price. Full price for a Superior Patio King room for your selected dates is $479/night. The $249 rate is the discounted weekday price. Thank you.

Blake M.  from  Merchant  replied on  May 17, 2013

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