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The Milford NYC - Times Square

Stay, with Dates through September 5, at The Milford NYC in Times Square

The Fine Print

  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Dates cannot be changed once booked
  • Valid only for night(s) purchased
  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable
  • Must be 18 or older to check in
  • Credit card required at check-in
  • Not valid with reward points
  • 14.75% and $3.50 occupancy tax not included, due at purchase
  • See the rules that apply to all deals.

Questions and Answers 51 questions

Q:

If I purchase this and book my dates and then need to cancel I will get full refund if I cancel before 48 hours of check in Correct? and whom do I cancel with? Also, I want to purchase now but haven't booked our flight, So if I need to make changes could I just cancel and then just buy the groupon again before the purchase dates expires?

gina  asked on  Apr 6, 2013

A:

Yes, if you cancel your reservation more than 48 hours before your check in then you receive a full refund. You will cancel with the Hotel and with Groupon. Also long as the dates are available and the deal is still live, you will be able to repurchase the deal.

Marty S.  from  Self  replied on  Apr 8, 2013

Q:

Can I book for September 18th at the same price?

John R.  asked on  Apr 7, 2013

A:

No, this is valid through September 5th.

Marty S.  from  Self  replied on  Apr 8, 2013

Q:

I wanted to select a check in date of April 25th which it allowed me but when I tried to select my check out date of Sunday April 28th it was grayed out and wouldn't let me select. What does that mean?

Shari B.  asked on  Apr 6, 2013

A:

If a date is grayed out then unfortunately there is no availability to stay that night. If you need further help, please contact Groupon support.

Marty S.  from  Self  replied on  Apr 8, 2013

Q:

Hi! I would like to stay with my 16yo son & a 2.6yo daughter. Can I book a 2 twin bed room?

Olga P.  asked on  Apr 6, 2013

A:

The maximum occupancy for a 2 twin bed room is 2 people.

Allison J.  from  Self  replied on  Apr 6, 2013

Q:

I have now purchased my groupon for my desired travel dates. How do I redeem my room? Do I take the groupon with me? Is the room book for me at the hotel once I purchase the groupon or do I have to call and book the room and let them know that I purchased a groupon?

Cari H.  asked on  Apr 5, 2013

A:

All redemption instructions are included on the Groupon once it is purchased and printed.

Allison J.  from  Self  replied on  Apr 6, 2013

Q:

Can i get a king room for me and my 2 kids?

Latoya L.  asked on  Apr 5, 2013

A:

The king room is only valid for two guests.

Benjamin V.  from  Groupon  replied on  Apr 5, 2013

Q:

By any chance can reserve now and pay later?

Jacqueline B.  asked on  Apr 5, 2013

A:

You would only be able to pay now.

Benjamin V.  from  Groupon  replied on  Apr 5, 2013

Q:

Is breakfast included?

Elisabet P.  asked on  Apr 5, 2013

A:

Breakfast is not included.

Benjamin V.  from  Groupon  replied on  Apr 5, 2013

Q:

I want to book a double room for me and one other person. When you press the 'book' button it only asked for one travellers name and there is no option to add another guest. It is automatically booked for two people?

Adele F.  asked on  Apr 5, 2013

A:

Yes, each Groupon is automatically for two people. We just need the name of the person checking in.

Marty S.  from  Self  replied on  Apr 5, 2013

Q:

i don't understand if i purchase for a specific date, isn't that booking. Dates can not be changed once booked. Then how can you get a refund if you cancel before 48 hours. Isn't that contradicting.

Lisa C.  asked on  Apr 5, 2013

A:

You cannot change your reservation to another day after booking, but you can cancel outright. I hope this helps!

Marty S.  from  Self  replied on  Apr 5, 2013

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