Stay at 4-Star The Muse New York Hotel in New York, NY

The Muse New York
4.4
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Rob3i
54 days ago
Surprisingly large room in downtown Manhattan The executive king room size was a pleasant surprise for a manhattan hotel while considering the price and being so close to Times Square. The staff from the bell men who provided great service and tips on getting around as well as Israel at front desk started the trip off perfectly, with options for early check-in, recommendations around the area and great friendly service! I’d definitely recommend The Muse

Amenities

Center- Fitness
Internet - Wi-Fi - Free
Pet-friendly

Stay in the heart of New York City at The Muse, where elegance meets excitement steps from Times Square and Broadway! Enjoy boutique luxury and unforgettable moments with personalized service and plush amenities!

What You Get

  • stay for up two in a deluxe king, executive king, executive corner king or grand king room; up to three in a king suite room; or up to four in a executive two queen

$45.90 Daily Destination Fee Includes:

  • High-Speed Wi-Fi
  • Free Local and Long Distance Calling
  • Modern Gym (based on availability)
  • Coffee & Tea in the morning

Hotel at Glance: The Muse New York

Stepping into The Muse New York is like entering an oasis of comfort and creativity in the heart of Manhattan’s bustling Midtown. Located steps from Times Square, this boutique hotel effortlessly combines the vibrant energy of New York City with the tranquility of a peaceful retreat. Whether you’re exploring world-renowned museums, catching a Broadway show, or indulging in premier shopping, the hotel’s prime location makes it the ideal base for a memorable stay in the city that never sleeps.

With its blend of modern elegance and artistic charm, The Muse offers guests a unique experience where every stay is an adventure. Luxuriously appointed rooms, spa-inspired bathrooms, and thoughtful touches throughout the property invite relaxation and inspiration. From signature cocktails to warm, personalized service, the hotel creates a sense of belonging, inviting guests to return for more enriching experiences.

New York, NY: The Ever-Pulsing Heart of American Culture

New York City stands as a timeless symbol of ambition, resilience, and cultural fusion, where every corner tells a story of historical triumph and contemporary innovation. As the largest city in the United States, it has long been recognized as a global epicenter of commerce, art, and politics. From the towering skyscrapers of Manhattan to the storied neighborhoods of Brooklyn, each borough contributes to the city’s unmatched vibrancy. Landmarks like the Statue of Liberty, the Empire State Building, and the Brooklyn Bridge serve as lasting testaments to the city’s indomitable spirit, while Central Park offers a verdant escape amid the urban sprawl.

No place captures the essence of the American dream quite like New York City. Known as the city that never sleeps, its streets pulse with energy at all hours, inviting visitors to partake in its world-renowned museums, Broadway theaters, and culinary wonders. Whether strolling through Times Square, exploring the historic halls of Ellis Island, or experiencing the avant-garde art scene of SoHo, every moment in New York is a step into a living legacy that has shaped not just the nation, but the world.

Amenities

  • Complimentary Wi-Fi
  • Fitness Center
  • Valet Parking
  • Laundry Service
  • 24-hour Concierge
  • Business Center

Room Details

Deluxe King, Executive King, Executive Corner King, Grand King

  • 1 King Bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

King Suite

  • 1 King Bed, Sofa Bed
  • Standard occupancy: 2
  • Maximum occupancy: 3

Executive 2 Queen Beds

  • 2 Queen Beds
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: $50 per night for each additional guest 18 or older; kids 17 or younger stay free

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • $45.90 daily destination fee includes:
    • High-Speed Wi-Fi
    • Free Local and Long Distance Calling
    • Modern Gym (based on availability)
    • Coffee & Tea in the morning
  • Parking policy: valet parking only. Standard vehicles: $82.86 tax inclusive, oversized vehicles: $94.70 tax inclusive, per day, per vehicle.
  • Smoking policy: Smoking is not permitted.
  • Pet policy: Pets are allowed for an additional $150 per stay.
  • Accessibility: Handicap-accessible rooms are available.
  • Room upgrades: Upgrades may be available during at check-in for an additional cost.

Need To Know Info

  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 21+ to check in
  • Credit card required at check-in
  • $45
  • 90 tax inclusive daily destination fee to be paid at check-in
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About The Muse New York

Customer Reviews

Reviewed on
wondergirl3366
|1 review
Bad experience after being bitten by bed bugs I stayed at the Muse New York Hotel from September 2–4, 2025, for a business trip and checked out shortly before noon on September 5 to catch my flight home. Shortly after boarding, I discovered multiple painful and itchy bed bug bites on my neck and shoulders, clearly acquired during my stay at the Muse Hotel. To prevent infestation at home, I spent the entire weekend repeatedly washing and drying clothing on high heat, discarding leather shoes, handbags, and sneakers that could not be treated, and sealing my suitcase and laptop bag after spraying them. These efforts caused significant physical discomfort, mental stress, and financial loss, including the destruction of personal belongings. I was unable to sleep for several nights out of fear that I had brought bed bugs home. I documented the bites with photos (attached) and reported the incident to my travel agent on September 6, followed by a call on September 8 and additional photos. Although I was told the Muse Hotel would respond by September 10, I never received a response. I escalated by calling the general manager on September 23, emailing the operations manager on September 24, and calling again on September 26. No one contacted me, and when I finally reached the manager on duty, he denied responsibility, claiming I should have reported it before checkout. However, I only discovered the bites after leaving the hotel, and it is well established that symptoms may take days to appear. This experience has caused serious mental, physical, and emotional distress, along with substantial financial and time costs. Beyond all of these, I was met with complete indifference—hotel management not only refused to acknowledge the problem but also failed to extend even basic empathy. This goes far beyond poor service and reflected a troubling disregard for my well-being. I will not be staying here ever again.
Rob3i
|1 review
Surprisingly large room in downtown Manhattan The executive king room size was a pleasant surprise for a manhattan hotel while considering the price and being so close to Times Square. The staff from the bell men who provided great service and tips on getting around as well as Israel at front desk started the trip off perfectly, with options for early check-in, recommendations around the area and great friendly service! I’d definitely recommend The Muse
artichokeannie
|1 review
Great personnel, poor quality room Every staff member at the Muse was A-quality: professional, answered all questions, friendly, welcoming. The location in the middle of the theater district was convenient for shows. But the hotel room was a disappointment. Not realizing they had ended their Kimpton relationship a few years ago, I expected higher quality there. Instead, it was 25-year-old everything, it seemed. The mattress and pillows were soft. The linens were tired. The extra blanket was delivered - but cotton, with many fibers pulled. The chair upsholstery was showing. some wear. It was good to have double shades on the windows, but the noise outside was surprisingly loud on the 9th floor, and it came from construction during the day and revelers in the evening and into the night. I would not recommend this hotel.
Drbrooks4337
|1 review
Ideal for shows and good food Ideally situated near Times Square, this recently renovated, quarter century hotel was perfect for seeing shows, dining well, and celebrating our wedding anniversary. Rooms were the perfect size. Amenities were also nice. Fromthe Desk to the bar and cleaning staff were uniformly friendly, efficient and helpful. When we made a request, it was fulfilled immediately. We recommend it highly!
paestum70
|1 review
Great service, underwhelming hotel I stayed in two different rooms- an executive room on the 6th floor and a suite on the 12th floor. Starting with the positives- By far the service. The front desk staff was excellent. Very friendly and accommodating. Regarding room #1 on the 6th floor. Comfortable bed and room overall but it faced the street and was incredibly noisy (and I sleep with earplugs). The hotel is not responsible for outside noise but it is responsible for soundproofing which clearly wasn't done. The other problem in the room was the air conditioning. The noise from the unit was so incredibly loud... it was the kind of unit you would find in a 2-star property, not at a Kimpton hotel. The other problem was the lighting. The rooms are dark and the windows are set quite high so you don't really have any natural light at all. The room is clean but the decor is very basic... not the highest quality. In my room the refrigerator froze whatever I put into it and the outlets did not work next to my bed. The bathroom was nice but the shower was disappointing. The water pressure was quite weak and the amount of shower gel given was miniscule. In the suite, there far was less outdoor noise but the room again had exactly the same shortfalls. Dark, same issue with the shower and decor. Very basic and uninspiring. The location is great if you are working in Midtown but the proximity to Times Square for me was a downside. Too many people and impossible to access via taxi/Uber because of multiple street closures during my stay. Overall, I would say this was an old property that was given a quick aesthetic makeover with very little investment (clunky doors with cheap handles, old elevators, old AC units...). Really it felt like a hotel from the 1970s with new IKEA furnishings. I would have expected more.

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