Return to the deal

The Omphoy Ocean Resort & Spa - Palm Beach

Stay for Two at The Omphoy Ocean Resort & Spa in Palm Beach, FL

The Fine Print

Questions and Answers 17 questions

Q:

Flights to PBI airport are high. What other airport is nearby?

Lynda P.  asked on  Mar 23, 2014

A:

FLL=Fort Lauderdale about 50 Mins from the Omphoy MIA=Miami about 75 Mins from the Omphoy

Paula D.  from  Merchant  replied on  Mar 23, 2014

Q:

if I use my credit card to make a reservation is it charged immediately

april p.  asked on  Mar 20, 2014

A:

Yes, your card will be charged upon purchase.

Kelsey W.  from  Groupon  replied on  Mar 20, 2014

Q:

I am able to put in the date for arrival on April 13..cannot enter the date we're leaving...says it's available, but can't be entered. Am I missing something? ..been trying for a half hour

Kathleen C.  asked on  Mar 20, 2014

A:

Please email us at support@groupon.com or call us at (404) 566-3801. Our Customer Support team will work with you to help make it right.

Joseph G.  from  Groupon  replied on  Mar 20, 2014

Q:

For the King room, can it be 1 adult and 2 children? Thank you.

Arlene A.  asked on  Mar 20, 2014

A:

Yes as long as you use the current bedding, 1 king. We do not have rollaways on property.

Paula D.  from  Merchant  replied on  Mar 20, 2014

Q:

Do the garden view rooms have balconies?

Allison C.  asked on  Mar 18, 2014

A:

The Garden views are on the 1st floor with a patio. The Partial Ocean views have private balconies and are on the 2nd-5th floors.

Paula D.  from  Merchant  replied on  Mar 20, 2014

Q:

Hi Does the partial ocean view Double queen have a balcony?? Or do you recommend a king size beach front room for a better experience?? Also How has the weather around July/ Aug been in the past years. We have never been to palm beach?

Claudia R.  asked on  Mar 14, 2014

A:

All partial ocean view rooms have a balcony, king or 2 queens. When you are on the balcony you have a side view of the ocean. Oceanfront rooms do have the best view however this room does not have a balcony. Weather in July and/or August: 89-95 degrees as a high and mid to low 80's at night, high humidity and always a chance for afternoon thunder storms.

Paula D.  from  Merchant  replied on  Mar 15, 2014

Q:

In the oceanfront rooms is the a microwave and or fridge?

Kristin m.  asked on  Mar 14, 2014

A:

None of the Omphoy rooms have microwaves or fridges. However we have a small supply of these items that can be requested nd are based upon availability. All Omphoy rooms do have refrigerated mini-bars.

Paula D.  from  Merchant  replied on  Mar 15, 2014

Q:

It won't let me select a check in/check out date. When I try to click on the "Book" button, it says to choose dates above. When I click on a day to select my check in day nothing happens.

Kelly T.  asked on  Mar 13, 2014

A:

You can check for available dates with the calendar on the deal page. Simply scroll your cursor over your desired date. If the date is available, it will show you that night's rate. If the date is not available, it will say "Not available for check-in." Simply choose both your check-in and check-out date, then click on "Book." If you have any further issues with your Groupon, please contact our Customer Service Department by clicking here or calling us at 877-788-7858. We'll be happy to help!

Andy C.  from  Groupon  replied on  Mar 14, 2014

Q:

Do all of the ocean view double queen rooms have a balcony? Thank you-

Catherine B.  asked on  Mar 13, 2014

A:

Yes

Paula D.  from  Merchant  replied on  Mar 13, 2014

Q:

Partial view of the ocean? can you be more specific. Is it facing the ocean or can you just see the ocean from the side?

Kristin m.  asked on  Mar 13, 2014

A:

Partial views face directly north or south, you must be on the balcony to have a partial view of the ocean.

Paula D.  from  Merchant  replied on  Mar 13, 2014

1 - 10 of 17 questions

Grouber