Stay for Two at the 4.5-Star The Reef 28 in Playa del Carmen, Mexico.
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New 4.5-star adults-only hotel in downtown Playa del Carmen with options for all inclusive or breakfast; air not included
What You Get
Per CDC guidelines, travel to Mexico is highly discouraged at this time due to the increased COVID-19 levels currently being reported. Please view the latest travel information here.
✈ CDC Travel Order: Effective 1/26/21 all air passengers arriving to the US from a foreign country must get tested for COVID-19 infection no more than 3 days before their flight departs and to provide proof of the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. More information on this testing requirement can be found here.
COVID-19 Testing: Beginning 1/23/21 as part of their health and safety measures, The Reef 28, will be offering COVID-19 antigen tests for an additional US$33; and PCR tests for an additional US$150. For guest comfort, the test will be available at the resort. Guests may schedule the appointment upon check-in. Any guests testing positive for COVID-19 will receive a discounted nightly rate, while they quarantine for 14 days. Additional information is available here.
- Stay for two people in a superior or premium room, for additional guest(s) please contact to the property directly
- Select options are all-inclusive
- Select options include nice buffet breakfast
Included in all-inclusive options:
- All meals and snacks
- Unlimited drinks
- In-room minibar stocked daily
- WiFi
- Shuttle and access to our family-friendly beach clubs located in our sister properties The Reef Playacar & The Reef Coco Beach. (Includes all inclusive at sister properties)
- Hotel taxes
Policies and Fees
- Reservations: Dates cannot be changed once booked; valid only for night(s) purchased.
- Cancellation policy: 3-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable.
- All prices and fees listed in US dollars unless otherwise noted.
- Rates may vary by date and are subject to availability.
- Airfare not included.
No-shows will be charged total rate; no refunds, rescheduling, or rebooking allowed.
You’re viewing a property from our Premium Collection, a selection of top properties that are guaranteed to have a rating of 4 stars or higher.
Hotel at a Glance: The Reef 28
Little ones aren’t allowed in The Reef 28’s rooftop pool—or anywhere else at the luxurious hotel. Only adults get to take in its views of downtown Playa del Carmen and lounge in its shaded cabanas. The rooftop is just one of many posh features grownups enjoy at this new 4.5-star urban chic hotel a block from the beach.
- All-inclusive perks select options include meals and unlimited drinks, along with an in-room minibar.
- Four restaurants with food ranging from Asian to Mexican
- The junior suite is outfitted with a private terrace and high-tech amenities such as a free high-speed WiFi.
- The master suite adds a separate living-and-dining area and a jetted tub.
- More to see: Guests get access to the beaches, and those purchasing the all-inclusive options may also use their All Inclusive packages at The Reef 28’s two sister resorts: The Reef Playacar and The Reef Coco Beach.
Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination
Just across the sea from the island of Cozumel, Playa del Carmen has been called “the hippest city in all of the Yucatán Peninsula” by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa’s most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.
To the south, you’ll find preserved ruins of pre-Columbian cities. Tulum’s crumbling temples are situated above a dramatic ocean bluff, and Coba’s enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world’s most beautiful.
Frequently Asked Questions
1. What is the best way to travel to the hotel from the airport? The hotel is approximately 34 miles from Cancun International Airport (CUN).
2. Is there an additional occupancy fee, or do I have to make another purchase? The deal covers a stay for two adults. Please contact the property at socialmedia@thereefresorts.com for additional occupancy restrictions and fees..
3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.
4. Which activities and amenities are included in the resort credits? Resort credits are not included with the deal.
5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here or call 866-680-4558, Monday–Friday from 9 a.m. to 5 p.m. local time.
Other Details
Room Details
Junior Suite
- One king bed or two queen beds
- Standard occupancy: 2
- Maximum occupancy: 4
- Stay for two people in a superior or premium room, for additional guest(s) please contact to the property directly.
Master Suite
- One king bed
- Standard occupancy: 2
- Maximum occupancy: 3
- Stay for two people in a superior or premium room, for additional guest(s) please contact to the property directly.
Hotel Policies
- Check in: 3 p.m.
- Check out: 12 p.m.
- Parking: free
- Smoking policy: no smoking inside the property.
- Pet policy: pets are not allowed inside the property.
- Accessibility: handicap-accessible rooms are not available.
- Room upgrades: upgrades may be available by calling the property or at check-in for an additional cost.
Amenities
- Complimentary WiFi
- Rooftop bar with infinity pool
- Restaurants and bars
- Spa (fees apply)
- Fitness center
Traveler's Tips
- A passport is required for all travel outside the U.S.
- Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
- Before international travel, always check the State Department’s website for important info on the destination and its entry/exit requirements.
Getting There
- Nearest airport: Cancun International (CUN; 34 mi/55 km)
- Airfare is not included.
New 4.5-star adults-only hotel in downtown Playa del Carmen with options for all inclusive or breakfast; air not included
What You Get
Per CDC guidelines, travel to Mexico is highly discouraged at this time due to the increased COVID-19 levels currently being reported. Please view the latest travel information here.
✈ CDC Travel Order: Effective 1/26/21 all air passengers arriving to the US from a foreign country must get tested for COVID-19 infection no more than 3 days before their flight departs and to provide proof of the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. More information on this testing requirement can be found here.
COVID-19 Testing: Beginning 1/23/21 as part of their health and safety measures, The Reef 28, will be offering COVID-19 antigen tests for an additional US$33; and PCR tests for an additional US$150. For guest comfort, the test will be available at the resort. Guests may schedule the appointment upon check-in. Any guests testing positive for COVID-19 will receive a discounted nightly rate, while they quarantine for 14 days. Additional information is available here.
- Stay for two people in a superior or premium room, for additional guest(s) please contact to the property directly
- Select options are all-inclusive
- Select options include nice buffet breakfast
Included in all-inclusive options:
- All meals and snacks
- Unlimited drinks
- In-room minibar stocked daily
- WiFi
- Shuttle and access to our family-friendly beach clubs located in our sister properties The Reef Playacar & The Reef Coco Beach. (Includes all inclusive at sister properties)
- Hotel taxes
Policies and Fees
- Reservations: Dates cannot be changed once booked; valid only for night(s) purchased.
- Cancellation policy: 3-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable.
- All prices and fees listed in US dollars unless otherwise noted.
- Rates may vary by date and are subject to availability.
- Airfare not included.
No-shows will be charged total rate; no refunds, rescheduling, or rebooking allowed.
You’re viewing a property from our Premium Collection, a selection of top properties that are guaranteed to have a rating of 4 stars or higher.
Hotel at a Glance: The Reef 28
Little ones aren’t allowed in The Reef 28’s rooftop pool—or anywhere else at the luxurious hotel. Only adults get to take in its views of downtown Playa del Carmen and lounge in its shaded cabanas. The rooftop is just one of many posh features grownups enjoy at this new 4.5-star urban chic hotel a block from the beach.
- All-inclusive perks select options include meals and unlimited drinks, along with an in-room minibar.
- Four restaurants with food ranging from Asian to Mexican
- The junior suite is outfitted with a private terrace and high-tech amenities such as a free high-speed WiFi.
- The master suite adds a separate living-and-dining area and a jetted tub.
- More to see: Guests get access to the beaches, and those purchasing the all-inclusive options may also use their All Inclusive packages at The Reef 28’s two sister resorts: The Reef Playacar and The Reef Coco Beach.
Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination
Just across the sea from the island of Cozumel, Playa del Carmen has been called “the hippest city in all of the Yucatán Peninsula” by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa’s most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.
To the south, you’ll find preserved ruins of pre-Columbian cities. Tulum’s crumbling temples are situated above a dramatic ocean bluff, and Coba’s enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world’s most beautiful.
Frequently Asked Questions
1. What is the best way to travel to the hotel from the airport? The hotel is approximately 34 miles from Cancun International Airport (CUN).
2. Is there an additional occupancy fee, or do I have to make another purchase? The deal covers a stay for two adults. Please contact the property at socialmedia@thereefresorts.com for additional occupancy restrictions and fees..
3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.
4. Which activities and amenities are included in the resort credits? Resort credits are not included with the deal.
5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here or call 866-680-4558, Monday–Friday from 9 a.m. to 5 p.m. local time.
Other Details
Room Details
Junior Suite
- One king bed or two queen beds
- Standard occupancy: 2
- Maximum occupancy: 4
- Stay for two people in a superior or premium room, for additional guest(s) please contact to the property directly.
Master Suite
- One king bed
- Standard occupancy: 2
- Maximum occupancy: 3
- Stay for two people in a superior or premium room, for additional guest(s) please contact to the property directly.
Hotel Policies
- Check in: 3 p.m.
- Check out: 12 p.m.
- Parking: free
- Smoking policy: no smoking inside the property.
- Pet policy: pets are not allowed inside the property.
- Accessibility: handicap-accessible rooms are not available.
- Room upgrades: upgrades may be available by calling the property or at check-in for an additional cost.
Amenities
- Complimentary WiFi
- Rooftop bar with infinity pool
- Restaurants and bars
- Spa (fees apply)
- Fitness center
Traveler's Tips
- A passport is required for all travel outside the U.S.
- Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
- Before international travel, always check the State Department’s website for important info on the destination and its entry/exit requirements.
Getting There
- Nearest airport: Cancun International (CUN; 34 mi/55 km)
- Airfare is not included.
Need To Know Info
- 72-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
- No-shows will be charged total Groupon rate
- Must present valid US or Canadian ID at check-in
- Traveler name must match ID at time of check-in
- No refunds will be processed by Groupon after check-in
- Must be 18 or older to check in
- Credit card required at check-in
- All prices and charges listed in US Dollars
- Purchases are in US Dollars
- Foreign exchange fee may apply
- Airfare not included
- Rates may vary by date and are subject to availability
- Dates cannot be changed once booked; valid only for night(s) purchased
- Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
- Total price is inclusive of all taxes and fees.
- Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
- Learn about Strike-Through Pricing and Savings