Experience Luxury at this 4.5-Star Adults-Only The Reef 28 Resort Hotel in Playa del Carmen (Airfare not included)

The Reef 28 - Playa del Carmen, MX
4.5
4.5

Availability

Select Room
1NT Deluxe Double-Queen Junior Suite w/ Breakfast

Sleeps 2 (up to 4 with fees) • 1 King Bed OR 2 Queen Beds, 1 Sofa Bed • Breakfast • (1 night minimum)

from$206.52$186.50 /night-10%
Includes $4 in fees, excludes taxes
20+ bought

1NT Deluxe King Junior Suite w/ Breakfast

Sleeps 2 • 1 King Bed OR 2 Queen Beds, 1 Sofa Bed • Breakfast • (1 night minimum)

from$230.88 /night

1NT Luxurious Master Suite w/ Breakfast

Sleeps 2 (up to 3 with fees) • 1 King Bed • Breakfast • (1 night minimum)

from$284.76$252.21 /night-11%
Includes $4 in fees, excludes taxes
2 bought

1NT Deluxe King Junior Suite - All-Inclusive

Sleeps 2 (up to 3 with fees) • 1 King Bed, 1 Sofa Bed • All-Inclusive • (1 night minimum)

from$295.76 /night

1NT Deluxe Double-Queen Junior Suite - All-Inclusive

Sleeps 2 (up to 4 with fees) • 2 Queen Beds, 1 Sofa Bed • All-Inclusive • (1 night minimum)

from$235.21 /night
Includes $4 in fees, excludes taxes
170+ bought

1NT Luxurious Master Suite - All-Inclusive

Sleeps 2 (up to 4 with fees) • 1 King Bed, 1 Double Sofa Bed • All-Inclusive • (1 night minimum)

from$296.92 /night
Includes $4 in fees, excludes taxes
20+ bought

1NT Deluxe King Junior Suite

Sleeps 2 • 1 King Bed • (1 night minimum)

Sold out
from$214$169 /night-21%

Subtotal
$0
Juneka
20 days ago
Amazing experience. Clean. Welcoming. Helpful. Food was great. I have no complaints and will definitely go again. 10/10 recommend!

Escape to a 4.5‑Star adults‑only urban chic hotel just steps from the beach. Enjoy a rooftop infinity pool, high‑tech suites, and gourmet dining. Choose all‑inclusive or breakfast‑only and experience pure luxury in the heart of Playa.

What You Get

  • Stay for two in a deluxe junior suite or deluxe master suite

  • Select options are all-inclusive with all meals, snacks and unlimited drinks

  • Select options include daily buffet breakfast

  • Enjoy the swimming pool, gym, rooftop access, towel service, parking, and Wi-Fi access throughout the property

The Reef 28

The Reef 28 is a 4.5-star urban chic hotel designed exclusively for adults seeking a sophisticated escape in downtown Playa del Carmen. This luxurious property blends modern high-tech amenities with a vibrant social atmosphere, centered around its world-class rooftop pool and bar.

  • Adults-Only Luxury: Enjoy a child-free environment focused on relaxation and upscale social experiences.
  • Rooftop Oasis: Take in panoramic views of downtown from the infinity pool, complete with shaded cabanas and a bar.
  • Gourmet Dining: Savor diverse flavors across four on-site restaurants ranging from Asian fusion to traditional Mexican.
  • Prime Location: Stay just one block from the soft sands of the beach and the bustling energy of Fifth Avenue.
Amenities
  • Complimentary Wi-Fi
  • Rooftop infinity pool
  • Four restaurants
  • Full-service spa
  • Fitness center
  • Shaded cabanas
  • Daily stocked minibar

Hotel Policies

Check-in/Check-out

  • Check-in: 3 p.m.
  • Check-out: 12 p.m.

Parking

  • Free parking included in resort fee

Pet Policy

  • Pets are not allowed inside the property

Must Know

  • $10 daily resort fee payable upon arrival
  • No smoking inside the property
  • Handicap-accessible rooms are not available
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Room Details

Deluxe King Junior Suite

  • 1 King Bed • Sleeps 2

Deluxe Double-Queen Junior Suite

  • 2 Queen Beds • 1 Sofa Bed • Sleeps 2 (up to 3, with fee)
  • For an additional guest please contact the property directly for pricing and details.

Luxurious Master Suite

  • 1 King Bed • Sleeps 2 (up to 3, with fee)
  • For an additional guest please contact the property directly for pricing and details.

Location Highlights

Entertainment Hub
The hotel's rooftop serves as a social epicenter with an infinity pool, live music vibes, and stunning views of the downtown skyline.
Shopping
Located in the heart of downtown, you are steps away from the trendy boutiques and international brands of Playa del Carmen's famous Fifth Avenue.
Dining
Indulge in four distinct on-site restaurants or explore the hip cafes and laid-back beach bars that define the local culinary scene.
Ease Day Trips
Easily access the ferry to Cozumel for world-class diving or visit the ancient Mayan ruins of Tulum and Coba located just to the south.
Nearby Attractions
Explore the region's unique cenotes, such as Xlacah, where you can snorkel in crystal-clear turquoise pools hidden within cavernous sinkholes.

Getting There

  • The nearest airport is Cancun International (CUN), located approximately 34 miles (55 km) from the hotel.
  • Airfare is not included in this deal.

Traveler's Tips

A passport valid for at least six months after travel is required for all international guests.

Ensure your passport contains at least two blank visa pages.

Check the State Department's website for the latest entry and exit requirements for Mexico.

FAQs

What is the best way to travel to the hotel from the airport?

The hotel is approximately 34 miles from Cancun International Airport (CUN). Guests typically arrange private shuttles or taxis for the 45-minute drive.

Is there an additional occupancy fee for extra guests?

The deal covers two adults. For additional guests in suites that allow higher occupancy, please contact the property directly at socialmedia@thereefresorts.com for pricing.

Will I be approached to attend a timeshare sales presentation?

Customers are never obligated to attend sales presentations. Declining a presentation will not affect your voucher value or result in additional fees.

Are dinner reservations or a dress code required?

For specific dining requirements and dress codes at the four on-site restaurants, please check details here or contact the hotel directly at 866-680-4558.

Need To Know Info

  • 72-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • If cancelling due to COVID-19, Hotel requires confirmation of a positive COVID-19 test sent directly to the hotel by 5pm the day of arrival, at the latest
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in and stay
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • An official Environmental Tax of $4 USD maximum, per night, will be charged in our hotels located in Solidaridad, Quintana Roo (Playa del Carmen)
  • $10 daily resort fee collected at check-in
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About The Reef 28 - Playa del Carmen, MX

Customer Reviews

Updated 20 days ago
4.5
based on Groupon 128 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Juneka
4 ratings|3 reviews
Amazing experience. Clean. Welcoming. Helpful. Food was great. I have no complaints and will definitely go again. 10/10 recommend!
Zandra
Top reviewer
Helpful reviewer
Shutterbug
28 ratings|14 reviews
The staff was super friendly, the room was beautiful and the food and drinks were amazing. I will be going back for my birthday next year!
Myles
8 ratings|1 review
It was absolutely amazing. The service was top tier, the rooms and the views were top tier. The all inclusive is the best thing they offer in my humble opinion and you can eat and drink ALL DAY with it. Top floor roof top with Caribbean pop vibes. I wish I could go back right now. You won’t be disappointed.
Reviewed on
ancilp
First Rate at the Rooftop Reef 28 This was an awesome experience. The service was a master class especially Freddy who was our server. He was extremely attentive, honest and industrious. When you go ask for FREDDY. The music was excellent if you like house music. It was a very friendly atmosphere and great quality for your money.The hostess was also extremely cordial.There was also a foam party in the pool from 3pm to 5pm.FIVE STARS.
katrenam2026
Amaxing! Freddie is the best (so quick and lovely), ask for him specifically! Food, service and experience 10/10!
968aidanf
best service! freddy is the goat 10/10 service. if you get freddy as a server you are in luck. drinks 10/10 food 10/10. reef 28 is the best of the best highly recommend

Explore more