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All-Inclusive Stay at The Reef Coco Beach in Playa del Carmen, Mexico. Dates into April 2019.

The Reef Coco Beach
4
3.7

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michelle
1 year ago
The Reef Coco beach was fantastic. They have everything you need from bicycles to ride around, daily activities like water volleyball, beach yoga, free drinks at the swim up bar, cabanas at the pool, 3 hot tubs, 4 restaurants. The Samurai Japanese steakhouse was awesome, it is the only restaurant that isn’t included in the all inclusive, but it’s only $10 per person for sushi, hibachi and dessert

All-inclusive beach resort near the Mesoamerican Barrier Reef features restaurants, spa, pool, and watersports; airfare not included

What You Get

  • All-inclusive stay for two in a standard room or premium room
  • Dates into April 2019

Included in standard room all-inclusive stays:

  • All meals and snacks
  • A la carte dinner at Italian and Mexican restaurant
  • Unlimited domestic alcohol and nonalcoholic drinks
  • Beach towels, chairs, and umbrellas
  • Bicycle rentals
  • Daily activities
  • Nonmotorized watersports
  • Nightly entertainment
  • All hotel taxes

Included in premium room all-inclusive stays:

  • All services in standard all-inclusive stays
  • A la carte dinner at Italian and Mexican restaurants
  • Access to Beach Lounge Bar with VIP service
  • One dinner per person in our new Japanese Restaurant Samurai (subject to availability, transportation is not included)
  • Premium international alcoholic beverages
  • Access to The Reef Playacar to use all hotel installations (transportation not included)
  • WiFi

For more information on standard and premium package types, visit here.

Policies and Fees

  • Reservations: Dates cannot be changed once booked; valid only for night(s) purchased.
  • Cancellation policy: 4-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable.
  • Additional fees: $1.50 daily environmental fee paid at check-in.
  • All prices and fees listed in US dollars unless otherwise noted.
  • Rates may vary by date and are subject to availability.
  • Airfare not included.

No-shows will be charged total rate; no refunds, rescheduling, or rebooking allowed.

Hotel at a Glance: The Reef Coco Beach

The Mesoamerican Reef extends more than 600 miles along the Yucatán Peninsula, making it the world’s second-largest barrier reef. More than 500 species of fish live here, including the angelfish and bluehead wrasse, as well as loggerhead turtles, spiny lobsters, and queen conch. Not far from the reef—and right on the beach—lies The Reef Coco Beach. This 196-room resort, which is also near Playa del Carmen’s lively 5th Avenue, offers a more personalized experience than some of the larger complexes in the area.

  • The all-inclusive package covers all meals, snacks, domestic drinks, daily activities, nightly entertainment, and nonmotorized watersports.
  • Take in the view: Your guest room overlooks the resort’s gardens, pool, or the ocean.
  • Dine to your heart’s desire at Rosinella, an upscale Italian restaurant, or feast on Miramar’s buffet. Sabor Latino serves elegant Mexican cuisine.
  • Premium-room packages include access to a minibar, and a coffeemaker, plus free WiFi, access to the new Japanese Restaurant and lounge bar on the beach, access to the sister resort, The Reef Playacar, and premium alcoholic beverages at all bars (wine and champagne not included).
  • Offsite excursions: The resort can schedule snorkeling, dolphin swimming, and trips to Mayan ruins (additional fee).

Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination

Just across the sea from the island of Cozumel, Playa del Carmen has been called “the hippest city in all of the Yucatán Peninsula” by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa’s most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.

To the south, you’ll find preserved ruins of pre-Columbian cities. Tulum’s crumbling temples are situated above a dramatic ocean bluff, and Coba’s enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world’s most beautiful.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport is approximately 34 miles from the property. Airport transfers are available for an additional fee (airfare not included). Contact guestservice1@thereefresorts.com for more information.

2. Is there an additional occupancy fee, or do I have to make another purchase? The voucher covers two guests. Please contact the property directly at (866) 511-6776 or email adireccion@thereefresorts.com for additional occupant pricing.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? Resort credits are not included with the deal.

5. Are dinner reservations required for restaurants? Is there a dress code? Dinner reservations are required for Samurai, but reservations for the other onsite restaurants are not required. There is a dress code of long pants and closed-toe shoes at Sabor Latino, Rosinella, and Samurai. For more information regarding your dining options, please click here or call (866) 511-6776.

Other Details

Room Details

Standard Room and Premium Room

  • One king bed or two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 3 adults + 1 kid or 2 adults + 2 kids
  • Adding occupants above standard: please contact property for details.

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: handicap-accessible rooms are not available.
  • Room upgrades: upgrades may be available by calling the property or at check-in for an additional cost.

Amenities

  • Four restaurants and five bars, including a swim-up bar and a beachfront lounge bar included with the premium room
  • Swimming pool
  • Daily activities and nightly entertainment
  • Spa (extra fees)
  • Fitness center
  • Bike rental
  • Mini golf
  • Nonmotorized watersports
  • Kids’ club for children ages 4–12

Traveler's Tips

  • A passport is required for all travel outside the U.S.
  • Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
  • Before international travel, always check the State Department’s website for important info on the destination and its entry/exit requirements.
  • Sabor Latino and Rosinella have a dress code of long pants, sleeved shirt, and shoes.

Getting There

  • Nearest airport: Cancún International Airport (CUN; 34 mi/55 km)
  • Distance from Cancún: 42 miles/68 kilometers

Need To Know Info

  • Dates cannot be changed once booked; valid only for night(s) purchased
  • 4-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Must present valid US or Canadian ID at check-in
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18 or older to check in
  • Credit card required at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • $1.50 daily environmental fee paid at check-in
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About The Reef Coco Beach

Customer Reviews

Reviewed on
michelle
Helpful reviewer
12 ratings|3 reviews
The Reef Coco beach was fantastic. They have everything you need from bicycles to ride around, daily activities like water volleyball, beach yoga, free drinks at the swim up bar, cabanas at the pool, 3 hot tubs, 4 restaurants. The Samurai Japanese steakhouse was awesome, it is the only restaurant that isn’t included in the all inclusive, but it’s only $10 per person for sushi, hibachi and dessert
Sandra
Top reviewer
17 ratings|6 reviews
Love this place … is my second time and I will go again …
Whitney
4 ratings|3 reviews
This was a great resort! It was clean, nice, and beautiful. The staff was friendly. The drinks were flowing. Our room was great. It was a fantastic experience!
Reviewed on
lindafJ2130ND
|1 review
Great customer service! Team member Yulianna went above and beyond in making our stay memorable. She helped my sister in the next room, get her a/c and tv fixed. She upgraded her and her boyfriend so that we could eat together and many other things. I hope she is here when we book our next trip back. Please thank her for us. We are grateful. Linda Flemming Karen Chisholm
brifut
|1 review
An all round positive stay Travelled to Reef Coco Beach with my family and stayed for 10 nights. We're a family of 4 with 2 older teen boys. Both our sons loved the resort for different reasons - the older one loved the pool, animation team and getting to mix with others; whilst the younger son loved the snack bar, the pool and having no pressure to join in pool activities. Hats off to the animation team, who were friendly and super energetic. My husband and I loved the proximity of the hotel to Avenida 5; we enjoyed evening walks into the centre and local area. Our hotel rooms had good views of the vast lush gardens. The restaurant staff were always helpful and pleasant - special thanks to Alex and Liliana for making our wedding anniversary dinner special and for always having a smile when they saw us. Special thanks to Iliana and Nadia for the amazing beachside massages. There was always something to eat in the buffet restaurant - enough choice even for the fussiest eater. Though, after day 6, the buffet menu felt a little repetitive. We really enjoyed the meal at the Mexican a la carte restaurant; definitely recommend that experience.
Shari F
|1 review
Potential towel scam in progress otherwise reasonable family hotel Am literally here now on the beach typing this as fuming as I just had an argument with staff over towels. I'm staying at sister hotel The Reef 28 and came across yesterday for their holiday club presentation and to use the facilities. As a Reef 28 guest, you are entitled to use their VIP facilities. Upon arrival at the beach hut I was told I had to get a towel card to use a towel - fine - and this was available at reception. Back I go and wait ten minutes as it was obviously a busy time. I was asked to sign for the card but no one told me I had to get a return card when I returned the towel and go back to reception to drop that card off in order to meet their rules or I would be charged. There was something about USD35 but nothing specific about getting a card, heading to reception etc. I just assumed, like at most hotels, you just take the towel back to where you got it and that's it. So upon leaving yesterday I went to the towel place, dropped my towel and told staff I would be snorkelling back to my hotel. No one said anything to me about a card or offered me one. So literally I was none the wiser. I jumped in the water and swam back (have a Strava trace). Today I decided to go back as no beach at the Reef 28 just a pool (which is awesome). I was told I would have to pay UsD35 when I politely asked about towels. I explained the situation and the gent (shorter gent with dark hair - not the tall one) started arguing with me about it. I explained that I had dropped off towels yesterday and swam back but nothing - he kept arguing. Reef 28 guests are allowed to be VIP guests here and this is the way you treat them? There was no way I could physically swim back with a towel but they literally accused me of stealing one of their threadbare blue towels. This has really angered me and is totally unnecessary and avoidable. How about you explain the rules first? I had to sign for a card so just tell me I have to sign to say I've returned it. It's not hard. Or perhaps staff can give you a card once when you return yours and you say you are leaving, without you having to ask because how on earth are you meant to know? They can clearly see that I am a guest of a sister hotel due to the different wristband. Screams of a scam. Other than that the resort itself is ok. Appears to be lots of activities for families, staff work hard and the overall presentation is clean and tidy. The don't seem to say anything however when there are people smoking on the beach or vaping which isn't allowed. The VIP bar and pool area are nice, the beach is good but roped off which I guess for some is a good thing (particularly kids). The buffet was ok, standard fare. Their sister hotel is much much better in every respect but there is a price difference that reflects this.

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