Travel
Family
Mexico
Quintana Roo
Playa del Carmen

Relax with a luxurious stay at the 4-Star The Reef Coco Beach Resort Hotel in Mexico. Flight not incl. Book now!

The Reef Coco Beach
4
3.7
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Located in downtown Playa del Carmen, this 4-star resort features an outdoor pool and access to a private beach; airfare is not included

What You Get

  • Stay for two in a superior room or premium room
  • Select option includes daily breakfast
  • Select options include all-inclusive service
  • Up to two kids 3 or younger stay free

Included in superior room all-inclusive service:

  • All meals and snacks
  • Complimentary highspeed WiFi
  • A la carte dinners at Italian Restaurant Rosinella and Mexican Restaurant Sabor Latino
  • Unlimited domestic alcohol and nonalcoholic drinks
  • Non-motorized water sports, including paddle boards, kayaks, boogie boards and demo in the pool.
  • Bicycle rentals
  • Daily activities
  • Kids Club (ages 4 to 12)
  • Gym access
  • Nonmotorized watersports
  • Nightly entertainment

Included in premium room all-inclusive service:

  • All services in superior all-inclusive stays
  • 25% discount for spa services
  • In-room coffee maker
  • Minibar stocked with soft drinks and beers daily
  • One bottle of wine in room on arrival
  • Access to The Reef Playacar to use all hotel installations (transportation available)
  • Access to a Japanese restaurant (reservation required)
  • Access to exclusive lounge bar on the beach
  • WiFi access throughout
  • Premium brand cocktails and drinks in all our bars
  • Upgraded bath amenities and bathrobes

Hotel at a Glance: The Reef Coco Beach

Located along the picturesque Caribbean coastline, The Reef Coco Beach invites guests of all ages for the holiday of their lifetime. The classic, intimate style of the resort allows guests to wind down at the private beach, or chill by the expansive outdoor pool.

  • Direct beach access: From this hotel’s doors, it’s only a short trek to the private beach.
  • Make a splash in the hotel’s outdoor pool, which is open year-round.
  • Boost the stamina at the hotel's gym.
  • Sparkly shopping at the hotel's jewelry shop.
  • All-inclusive options include dinners at the resort's restaurants, unlimited hard and soft drinks, nightly entertainment, and more.

Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination

Just across the sea from the island of Cozumel, Playa del Carmen has been called "the hippest city in all of the Yucatán Peninsula" by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa's most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.

To the south, you'll find preserved ruins of pre-Columbian cities. Tulum's crumbling temples are situated above a dramatic ocean bluff, and Coba's enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world's most beautiful.

###Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport is approximately 34 miles from the property. Airport transfers are available for an additional fee (airfare not included). Contact guestservice1@thereefresorts.com for more information.

2. Is there an additional occupancy fee, or do I have to purchase another voucher? The deal covers 2 guests. Please contact property at socialmedia@thereefresorts.com for pricing and details for each additional guest. Kids 3 and younger stay free.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? No resort credits are included in this deal.

5. Are dinner reservations required for restaurants? Is there a dress code? Dinner reservations are required for all a la carte restaurants at the resort. There is a dress code of long pants or dress shorts, shirt or polo t-shirt; closed-toe shoes or nice sandals at Sabor Latino, Rosinella, and Samurai. For more information regarding your dining options, please click here or call (866) 511-6776.

Other Details

Room Details

All Rooms

  • One king bed or two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 3 adults, 3 adults + 1 kid, or 2 adults + 2 kids
  • Adding occupants above standard: for each additional guest 3 or older please contact properly for pricing and details; kids 3 and younger stay free

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside rooms or restaurants, smoking is permitted on balconies and public spaces.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: handicap-accessible rooms are not available.
  • Room upgrades: upgrades may be available by calling the property or at check-in for an additional cost.

Amenities

  • Outdoor pool
  • Two hot tubs
  • Direct beach access
  • Restaurants
  • Fitness center
  • WiFi
  • Complimentary parking
  • Mini-fridge
  • Bicycle rental
  • Boutique and jewelry shop

Getting There

  • Nearest airports: Aerodromo de Playa Del Carmen (PCM; 3mi) and Cancun International Airport (CUN, 55mi)
  • Distance from Cancun: about 46 miles

Need To Know Info

  • 3-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • If cancelling due to COVID-19, Hotel requires confirmation of a positive COVID-19 test sent directly to the hotel by 5pm the day of arrival, at the latest
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • An official Environmental Tax of $2 USD maximum, per night, will be charged in our hotels located in Solidaridad, Quintana Roo (Playa del Carmen). Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About The Reef Coco Beach

Company Website

Customer Reviews

Reviewed on
michelle
Helpful reviewer
12 ratings|3 reviews
The Reef Coco beach was fantastic. They have everything you need from bicycles to ride around, daily activities like water volleyball, beach yoga, free drinks at the swim up bar, cabanas at the pool, 3 hot tubs, 4 restaurants. The Samurai Japanese steakhouse was awesome, it is the only restaurant that isn’t included in the all inclusive, but it’s only $10 per person for sushi, hibachi and dessert
Sandra
Top reviewer
17 ratings|6 reviews
Love this place … is my second time and I will go again …
Whitney
4 ratings|3 reviews
This was a great resort! It was clean, nice, and beautiful. The staff was friendly. The drinks were flowing. Our room was great. It was a fantastic experience!
Reviewed on
Travelnomorenow
|1 review
Nice but not the pictures show This Reef location has been remodeled and is very nice. Americans are not treated well right now due to political issues. The beach was not as attractive as the pictures show because of a seaweed grass washing up on the beach. they have put barriers up to block so you can swim. Many of the boats in the area still anchor just off the beach at COCO Bay and the resort can't change it due to legal issues. The view in the evenings is mostly of a bunch of fishing boats. Food was great there and the Japanese restaurant was fantastic. Know your money conversion rate because they try to upsell you on wine and foods not on the "all-in-clusive" list.
hannahpB9869EL
|1 review
Amazing Staff We had a great stay at The Reef Coco Resort! The atmosphere was relaxing, the food was good, and the beach was absolutely beautiful. The staff went above and beyond to make our experience memorable — especially Kenneth. He was incredibly friendly, his attentiveness and positive energy really stood out and made our experience even more enjoyable. We had such a great time with him and appreciated all the things he did to make our trip special. Thanks Kenneth!
Shari F
|1 review
Potential towel scam in progress otherwise reasonable family hotel Am literally here now on the beach typing this as fuming as I just had an argument with staff over towels. I'm staying at sister hotel The Reef 28 and came across yesterday for their holiday club presentation and to use the facilities. As a Reef 28 guest, you are entitled to use their VIP facilities. Upon arrival at the beach hut I was told I had to get a towel card to use a towel - fine - and this was available at reception. Back I go and wait ten minutes as it was obviously a busy time. I was asked to sign for the card but no one told me I had to get a return card when I returned the towel and go back to reception to drop that card off in order to meet their rules or I would be charged. There was something about USD35 but nothing specific about getting a card, heading to reception etc. I just assumed, like at most hotels, you just take the towel back to where you got it and that's it. So upon leaving yesterday I went to the towel place, dropped my towel and told staff I would be snorkelling back to my hotel. No one said anything to me about a card or offered me one. So literally I was none the wiser. I jumped in the water and swam back (have a Strava trace). Today I decided to go back as no beach at the Reef 28 just a pool (which is awesome). I was told I would have to pay UsD35 when I politely asked about towels. I explained the situation and the gent (shorter gent with dark hair - not the tall one) started arguing with me about it. I explained that I had dropped off towels yesterday and swam back but nothing - he kept arguing. Reef 28 guests are allowed to be VIP guests here and this is the way you treat them? There was no way I could physically swim back with a towel but they literally accused me of stealing one of their threadbare blue towels. This has really angered me and is totally unnecessary and avoidable. How about you explain the rules first? I had to sign for a card so just tell me I have to sign to say I've returned it. It's not hard. Or perhaps staff can give you a card once when you return yours and you say you are leaving, without you having to ask because how on earth are you meant to know? They can clearly see that I am a guest of a sister hotel due to the different wristband. Screams of a scam. Other than that the resort itself is ok. Appears to be lots of activities for families, staff work hard and the overall presentation is clean and tidy. The don't seem to say anything however when there are people smoking on the beach or vaping which isn't allowed. The VIP bar and pool area are nice, the beach is good but roped off which I guess for some is a good thing (particularly kids). The buffet was ok, standard fare. Their sister hotel is much much better in every respect but there is a price difference that reflects this.

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