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Stay at 4-Star The Reef Playacar Resort & Spa in Mexico. Airfare not included.

The Reef Playacar Resort & Spa
4
4.1

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Nikcole
1 year ago
WOW!!! The Reef Playacar Resort experience was AMAZING! My husband & I were treated like royalty. We made a room change day 2 due to my disability & the front desk handled it asap. Every single employee was friendly, respectful, helpful & accommodating. The food was delicious & we had plenty of options to choose from. Every staff member wore a mask & kept cleaning all the time. I highly recommend!

Playa del Carmen beach resort with a spa, restaurants, and bars; includes all meals and night entertainment; airfare not included

What You Get

Per CDC guidelines, travel to Mexico is highly discouraged at this time due to the increased COVID-19 levels currently being reported. Please view the latest travel information here.

✈ CDC Travel Order: Effective 1/26/21 all air passengers arriving to the US from a foreign country must get tested for COVID-19 infection no more than 3 days before their flight departs and to provide proof of the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. More information on this testing requirement can be found here.

COVID-19 Testing: Beginning 1/23/21 as part of their health and safety measures, The Reef Playacar Resort & Spa, will be offering COVID-19 antigen tests for an additional US$33; and PCR tests for an additional US$150. For guest comfort, the test will be available at the resort. Guests may schedule the appointment upon check-in. Any guests testing positive for COVID-19 will receive a discounted nightly rate, while they quarantine for 14 days. Additional information is available here.


  • Stay for two people in a superior or premium room, for additional guest(s) please contact to the property directly.
  • Select option includes daily breakfast
  • Select options include all-inclusive service
  • Up to two kids 3 or younger stay free

Included in superior room all-inclusive service:

  • All meals and snacks
  • A la carte dinner at Italian and Mexican restaurants
  • Unlimited domestic alcohol and nonalcoholic drinks
  • Beach towels, chairs, and umbrellas
  • Bicycle rentals
  • Daily activities
  • Kids Club (ages 4 to 12)
  • Gym access
  • Nonmotorized watersports
  • Nightly entertainment
  • Lobby area WiFi access

Included in premium room all-inclusive service:

  • All services in superior all-inclusive stays
  • Minibar stocked with soft drinks and beers daily
  • Access to Beach Lounge Bar with VIP service
  • Dinner in our new Japanese Restaurant Samurai (subject to availability, transportation to sister resort, The Reef Coco, is included)
  • Premium international alcoholic beverages
  • Access to The Reef Coco Beach to use all hotel installations (transportation included)
  • WiFi access throughout

Resort at a Glance: The Reef Playacar Resort & Spa

At The Reef Playacar Resort & Spa, a short walk is all that separates you from warm white sand and the crystal-clear waters of the Caribbean Sea. Native birds and palm trees line the resort’s winding paths, and the foliage grows right up into the interior of the Reef Spa. This same jungle-like setting surrounds swimming pools and performance venues, which host entertainment day and night.

  • Onsite dining: three restaurants, including Botticelli, an Italian à la carte eatery; Terraza Grill, a Mexican à la carte restaurant; and the Chulavista buffet. There’s also a snack bar, an ice-cream parlor, and an outdoor tea café.
  • Sip a cold beer at one of the bars, including a swim-up bar and one on the beach.
  • Learn something new: Resort instructors teach scuba in the pool.
  • Explore the coastline: Check out the resort’s sea kayaks, bicycles, and snorkeling gear.
  • Enjoy nightly shows and live entertainment at the Theater.
  • Local tours: Swim with dolphins, explore Mayan ruins, and take part in a pirate night show (additional fees apply).

Playa del Carmen, Mexico: Trendy Beach Area and Diving Destination

Just across the sea from the island of Cozumel, Playa del Carmen has been called “the hippest city in all of the Yucatán Peninsula” by Lonely Planet. The laid-back beach bars and cafés have a way of converting vacationers into expats, but Playa’s most compelling draw might be its cenotes—cavernous sinkholes filled with turquoise pools. The water in the cenotes is crystal clear, particularly at the lily-pad-dotted Xlacah cenote, where you can snorkel among schools of colorful fish.

To the south, you’ll find preserved ruins of pre-Columbian cities. Tulum’s crumbling temples are situated above a dramatic ocean bluff, and Coba’s enormous pyramid rises between two lagoons. For a fun day trip, hop aboard the ferry to Cozumel, which docks at the pier east of Calle 1. There are about a dozen dive shops on Cozumel, and they offer trips offshore to the reefs that Jacques Cousteau declared some of the world’s most beautiful.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancún International (CUN) is about 35 miles from the property.

2. Is there an additional occupancy fee, or do I have to make another purchase? The deal covers two guests. Please contact property at socialmedia@thereefresorts.com for each additional guest 4 or older; kids 3 or younger stay free.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? Resort credits are not included with the deal.

5. Are dinner reservations required for restaurants? Is there a dress code? Dinner reservations for the onsite restaurants are not required and dress code is required for Botticelli and Terraza Grill. Dress code: Not allowed to wear sandals, pool clothes, hats or shirts without sleeves. For Chula Vista, guests are not allowed to be wet, without shirt, shorts, or skirt, or barefoot. For more information about your dining options, please click here or call 877-252-9450.

6. Are there any protocols in place regarding COVID-19? Yes, please click here for detailed information about what steps the property is taking to keep guests safe.

Other Details

Room Details

All Rooms

  • One king bed or two double beds
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Stay for two people in a superior or premium room, for additional guest(s) please contact to the property directly.

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: free
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets are not allowed inside the property.
  • Accessibility: handicap-accessible rooms are not available.
  • Room upgrades: upgrades may be available by calling the property or at check-in for an additional cost.

Amenities

  • A la carte restaurants
  • Fitness center; classes include aqua-aerobics
  • Complimentary WiFi
  • Outdoor pool
  • Nonmotorized watersports, including kayaking, paddleboarding, and catamarans
  • Tour desk (fees apply)
  • Daily activities
  • Kids’ activities
  • Nightly entertainment
  • Spa (fees apply)

Traveler's Tips

  • A passport is required for all travel outside the U.S.
  • Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
  • Before international travel, always check the State Department’s website for important info on the destination and its entry/exit requirements.

Getting There

  • Nearest airport: Cancún International (CUN; 35 mi/56 km)
  • Distance from Cancún: 40 miles (64 km)

Need To Know Info

  • 5-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About The Reef Playacar Resort & Spa

Customer Reviews

  • bed
  • pool
  • double beds
  • staff
Reviewed on
Nikcole
Top reviewer
5 ratings|5 reviews
WOW!!! The Reef Playacar Resort experience was AMAZING! My husband & I were treated like royalty. We made a room change day 2 due to my disability & the front desk handled it asap. Every single employee was friendly, respectful, helpful & accommodating. The food was delicious & we had plenty of options to choose from. Every staff member wore a mask & kept cleaning all the time. I highly recommend!
Erika
Top reviewer
Helpful reviewer
28 ratings|16 reviews
The staff at the hotel is so friendly , and respectful they go over their way to make you feel welcome
Raiza
3 ratings|2 reviews
We really loved it! Clean and comfortable .
Reviewed on
Relax3074
|1 review
Great experience. Don’t pay for the upgrade. Hotel stay was great. We came to celebrate birthdays with family and friends. David made sure everyone felt special. Santos, Mauricio and Moses made the poop days so much fun! We payed for the upgrade which was supposed to include transportation to and from the resorts and upgraded alcohol. Most of the time the upgraded alcohol was not at the pool bar. We also made dinner reservations at Cocobeach. As soon as we go there, I signed up to get transportation back. When the van showed up, we were told there was not enough room for our group and we had to wait another hour to see if there would be seats. We ended up paying for two cabs which was an inconvenience. Despite the issue with the upgrade, something we won’t do again because it is not worth the money, we had a fantastic time!
98sepidehn
|1 review
The Reef Playacar Beach Resort & Spa I stayed at The Reef Playacar from July 5 to 9 with my son. It was our first time there. When we got there, the staff were cool and welcoming especially Sonia. At first, the place looked kinda small but once you check it out, it’s way bigger than it seems. The room was modern and clean and the mattress was firm which was nice for sleeping. Just a heads up though, there were a lot of mosquitoes so bring some bug spray. The Mexican a la carte was pretty bad but the Italian restaurant was really good especially the lasagna. The buffet was better than most buffets I’ve been to at other resorts with lots of options and tasty food. We loved the beach even with all the seaweed. The water only gets about five feet deep most places so if you swim past the seaweed you’ll be fine no drowning. If you keep swimming or walk on the sand you’ll find spots with no seaweed. The pool was fun but kinda dirty. The spa was awesome and the gym was small but had what you need. They also have these jungle gyms like actual gyms in the jungle area of the resort made mostly of wood and it’s like a mini real gym. Drinks were good the snack bar was alright and the upstairs club was lively. I’d recommend this place especially since it’s way cheaper than other all-inclusives. It was just 200 bucks extra for all-inclusive for two people for four nights which is a good deal. They should definitely work on killing the mosquitoes and keeping the pool cleaner though.
G3622YTjacobb
|1 review
Amazing Trip! Elena de entertainment was amazing! She made us feel very comfortable and made us feel welcomed. She made the pool side experience so much better! Elena thank you for everything hope to see you when we come back !!

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