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Historic Chicago Hotel - Chicago

Stay at The Silversmith Hotel & Suites in Chicago

The Fine Print

Questions and Answers 20 questions

Commonly Asked Questions

Q:

Can I go between August 22- 31st 2013

brock I.  asked on  Jul 23, 2013

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page. Dates in gray will not be available.

Benjamin V.  from  Groupon  replied on  Jul 24, 2013

Q:

is parking included? thanks

gregg k.  asked on  Jul 23, 2013

A:

Valet parking is available for an additional $56 per day. Lot parking is not available through the hotel, but there are nearby garages you can park in for an additional fee. You can find more information on them here! Click on the hotel's location and select "search nearby".

There is not free street parking nearby.

Benjamin V.  from  Groupon  replied on  Jul 24, 2013

Q:

Can 4 guests stay in this room for an extra fee?

Carolyn D.  asked on  Jul 23, 2013

A:

Maximum occupancy for the king room is 2, and in the double room and suite is 4. Adding occupants above their standard of 2 is $25 per night for each additional guest 18 or older and there is no charge for guests 17 or younger.

Benjamin V.  from  Groupon  replied on  Jul 24, 2013

More Questions and Answers

Q:

What are the difference between the bathrooms in the superior King and the suite?

Jon  asked on  Jul 30, 2013

A:

Typically the suite has a larger bathroom.

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

Q:

Do all the executive king suites have a door separating the bedroom from the living room? Is the bathroom for this suite in the living room or bedroom?

Janice C.  asked on  Jul 29, 2013

A:

They do not have a door separating the bedroom from the living room. The bathroom is usually but not always connected to the living room.

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

Q:

I've booked a superior double room. Just wanted to confirm that it is allowed for 4 adults plus kids: twin toddlers and one under 4 to stay together? Does the superior double room has a microwave for warming the milk for kids in the night?

Ajit Z.  asked on  Jul 31, 2013

A:

You would not be able to exceed the maximum occupancy of four total.

Benjamin V.  from  Groupon  replied on  Aug 1, 2013

Q:

Are the blue dates the dates not available, or are the light grey dates not available? Is the deal for two adults for two nights for the $129 for both or individually?

Ellen D.  asked on  Jul 27, 2013

A:

Gray dates are not available. Light blue dates are also not available. The deal is per room, not person.

Benjamin V.  from  Groupon  replied on  Jul 29, 2013

Q:

When are check-in and check-out times?

Alycia S.  asked on  Jul 27, 2013

A:

Check in is at 3 pm and out is at noon.

Benjamin V.  from  Groupon  replied on  Jul 29, 2013

Q:

I booked the night of July 30th and now wish I had booked the 30th and the 31st. Can I add the second night at that rate? When I called the hotel, their rate would be $50.00 more.

Lynn M.  asked on  Jul 26, 2013

A:

If available, you can book additional nights to add to your stay. If it is not available, you would have to book it at the standard rate.

Benjamin V.  from  Groupon  replied on  Jul 26, 2013

Q:

i need to change the dates to one day sooner. do i have to cancel and re-book?

Darwin  asked on  Jul 26, 2013

A:

Yes, you would have to cancel and rebook.

Benjamin V.  from  Groupon  replied on  Jul 26, 2013

Q:

I would like to buy two nights. Friday, September 20th appears to be available, as it's a darker blue however, Saturday, the 21st of September is light blue. Does that mean I can't stay both nights consecutively?

tony f.  asked on  Jul 25, 2013

A:

The evening of the 21st will unfortunately not be available for a stay in their Superior King Room.

John  from  Groupon  replied on  Jul 25, 2013

Q:

Just to confirm, should I cancel prior to the 48 hour cancellation notice, I will receive no charges on my card? I realize they may place a hold on the funds but if I cancel and provide more than 48 hours notice I should not see any charges. Correct?

Kristin w.  asked on  Jul 24, 2013

A:

After you purchase you'll be able to cancel your reservation for a full refund as long as you do so at least 48 hours prior to your check-in time. Once canceled your reservation can not be rescheduled.

John  from  Groupon  replied on  Jul 24, 2013

Q:

How far is this hotel from Shells museum? I may not have spelled the name right but it soulds like shell. Thanks

Helen C.  asked on  Jul 24, 2013

A:

You can get directions and information for nearby attractions and sights here! Click on the hotel's location, and select "Search Nearby".

If you are referring to the cities' aquarium it's "Shedd Aquarium".

Benjamin V.  from  Groupon  replied on  Jul 24, 2013

1 - 10 of 20 questions

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