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The Castle at Skylands Manor - North Jersey

Stay at The Castle at Skylands Manor in Ringwood, NJ

The Fine Print

Questions and Answers 45 questions

Commonly Asked Questions

Q:

I have a 3 year old boy, can we book the Gatsby room.

aarti  asked on  May 21, 2013

A:

No problem, there are cots available for $30.00 which you can pay for at check in.

Maria C.  from  Merchant  replied on  May 21, 2013

Q:

My one year old will sleep in a crib/pack and play, am I allowed to book the one with the king bed?

Meagan Lynn T.  asked on  May 21, 2013

A:

Yes of course. Please just bring your own pack and play as we do not provide them!

Maria C.  from  Merchant  replied on  May 21, 2013

Q:

Do the suites have private baths?

Brigitte P.  asked on  May 22, 2013

A:

yes!

Laurel R.  from  Self  replied on  May 22, 2013

More Questions and Answers

Q:

Hello, I've got 4 young children and am thinking about staying in the Chateau Room. Normally at home three of them easily sleep in a Queen for sibling sleepovers. The youngest often sleeps with us at home in a queen. This would fit us fine in the Chateau room, is this ok?

Deborah R.  asked on  Jun 1, 2013

A:

You would not be able to have more than four guests total in the Chateau room.

Benjamin V.  from  Self  replied on  Jun 3, 2013

Q:

Is it possible to book a first-floor room online, or do I have to call in once I book a reservation? Do all rooms have a private bath?

Maureen D.  asked on  Jun 1, 2013

A:

For any special requests for your room, you would have to contact them directly after booking. The rooms have a private bathroom.

Benjamin V.  from  Self  replied on  Jun 3, 2013

Q:

I would like to purchase this for a friend, but would like to give them the option of choosing the dates that work for them. Is that possible? And can the certificate be valid for more than 2 months? It appears to have dates through August only.

Sukanya M.  asked on  Jun 2, 2013

A:

For this deal you would have to book your dates on the calendar, we do not have a voucher version of this deal.

Benjamin V.  from  Self  replied on  Jun 3, 2013

Q:

Can you please fix the link to the list of summer activities available at the property? thanks!

mrs. c.  asked on  May 30, 2013

A:

This has been corrected.

Benjamin V.  from  Self  replied on  Jun 3, 2013

Q:

I was looking to book a suite room on a Saturday Night this summer for our anniversary. Can you tell me which of the suites are included in this promotion. Also, I know that weddings are usually held on the weekends. Are the rooms available if you are hosting a wedding? Thank, Dave

David  asked on  May 31, 2013

A:

This is for any of their available suites. For specific requests, contact the manor directly. Rooms are available on all dates listed on the calendar.

Benjamin V.  from  Self  replied on  May 31, 2013

Q:

Hi, it appears that this offer has an 11 day cancellation policy. i.e. if I call and cancel 12 days prior I would receive a full refund, but if I canceled 10 days prior I would loose the full amount of the night's stay. Am I reading the fine print correctly? Thanks

David  asked on  May 31, 2013

A:

That is correct. You can cancel your stay on our "My Groupons" page. After the cancellation period ends, you are not able to cancel your stay.

Benjamin V.  from  Self  replied on  May 31, 2013

Q:

Hi, do any of the rooms have spas instead of the regular sized bath tubs in the private bathrooms?

Kam Ming K.  asked on  May 29, 2013

A:

None of the rooms have a spa tubs.

Benjamin V.  from  Self  replied on  May 31, 2013

Q:

Is there a pool in this hotel? Any other attractions at this location?

Sophie F.  asked on  May 29, 2013

A:

They do not have a pool. You can view information about nearby activities here!

Benjamin V.  from  Self  replied on  May 31, 2013

Q:

Hi, I just booked two nights in July in the Gatsby Room. I put only my name down in the "Traveler Name" for reservation, do I need to add my girlfriend's name or just mine will be fine for check in?

Ben H.  asked on  May 30, 2013

A:

As long as you are the person checking in and providing your ID, this won't be a problem. Thanks for the question!

Brette V.  from  Groupon  replied on  May 30, 2013

Q:

Can I purchase more than one night? Susan

Susan V.  asked on  May 28, 2013

A:

As long as the dates you want are available, you're welcome to purchase multiple nights. Please use the calendar on the left side of the deal page to check availability and book your stay.

Brette V.  from  Groupon  replied on  May 29, 2013

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