Stay at 4.5-Star The Viv Hotel, Anaheim, a Tribute Portfolio Hotel by Marriott in Anaheim, CA

he Viv has become a sort of home-away-from-home for my family and me, having stayed there 5 times in the last year. The front desk staff are always helpful and friendly, and the wait staff at Valencia's, the onsite restaurant, are the best! The convenience of an onsite coffee shop, plus an ART bus stop right in front of the building, make staying here a no-brainer for us. Since we usually travel with kids, we haven't been able to partake of the adults-only area around the roof-top pool, but the ground-floor, family pool area is lush and welcoming, and the kids love it! There are two slight drawbacks for us: The daily parking rate is kind of high, and one side of the hotel faces the I-5 freeway, which can be a bit noisy.

We all were so impressed by this hotel it’s luxurious and quiet. Stay in the park view bunk bed room and it was spacious for 4 ppl. We didn’t get a good view of the Disney park because we got the 5th floor but we’re still happy with the view. I definitely recommend staying at this hotel it’s not walking distance to Disney but they have a bus shuttle that you can pay to take you to Disneyland.

Very clean rooms, super friendly staff, close to Disneyland. Will definitely stay here again and recommend to everyone traveling to the Anaheim area.

Excellent Hotel! The staff at this hotel was excellent. Anything I needed was just a phone call away. Our room was so comfortable and spacious. We had a wonderful trip and highly recommend this hotel for couples and families. I love that they are so pet-friendly.

Non existent Hospitality DO NOT STAY HERE! I stayed here 6/14/25 and I am still very upset at how everything was handled. I purchased a pkg that includes champagne, parking, breakfast. I go to check in and a man is at the desk. He does not say Hello or anything, (ok no big deal, he might be having a bad day.) I say hello and ask how the parking works since it is included and if I need a permit etc. He states "Your pkg does not include parking"....I say "I'm pretty sure it does, that's one of the reasons that I picked this package." Instead of saying "Ok, please give me a moment to check this info" and then go ask someone that knows; he gets louder and says "Your pkg does not include parking and you will need to pay the parking fee"...I just say "Ok, I might be mistaken but let me check my account and pull up my package." As I was pulling up the info he says "can you move to the side and do that?" (There wasnt even a line of ppl) anyway, I show him that the parking is indeed included, and no apology or anything he just huffs like a bratty teenager. I said "Also my package includes breakfast, how does that work? Is it at Melodys Market or at Valencias restaurant?" He just gives me a card that says "Complimentary Breakfast" and gives me the keys ignoring what I just asked....----Fine, I can call the operator and figure it out- no problem. I ask if the champagne can be sent up because we want it prior to getting into the pool....he says "It will be sent up right now." --- We figure they are busy so we let an hour go by and just go to the pool before it gets late. We figure we can order drinks at the pool then just have the champagne later. (Assuming it would be in the room) 3hrs later STILL no champagne. I call the operator and she states, "Im not sure why it hasn't been brought up etc" I say thats fine and thank you but if they could please bring it up now....We finally get the champagne and we decide to get dressed and go to dinner. While getting dressed my husband saw on the TV that the hotel was advertising a steak and a brisket dinner and he thought it looked good. We wanted to check out Top of the V restaurant for the view etc. and ended up going there. Once we get to the restaurant, our server comes by and asks what we would like to drink and hands us a menu. My husband asks the server regarding ad he saw and she says "Oh that's not here” --- so my husband says "It was advertised being in the hotel can you please go check?” And she said “well it might be at Valencia’s but I can get a manager for you so you can check with them”….She goes to get the “manager” and no one comes by the table for 15mins so my husband said “let’s just go check out Valencia’s and check ourselves" (We had only gotten water so far and not ordered) so we go downstairs to Valencia's and then see the host and say “hi! we were just at Top of the V restaurant and we saw an ad on our tv in our room regarding a brisket special and a steak special and the server thought that might be here” the hosts say “no it’s not here those specials are only at Top of the V restaurant for tomorrow Fathers Day”… Ok now I’m getting annoyed. We were just there! We just stay at Valencia’s at that point. Next day at check out I finally am connected to the manager she sincerely looks me in the eye and says “I will look into this and get back to you on Mon.” And I honestly believed her. The nightmare doesn’t end there- I go to get the free breakfast and the guy at the counter says “your husband and daughter also need a card saying “free breakfast” I correct him and say “no the card states breakfast for 2 and children under 12” after waiting 30 mins I finally get the to go breakfast. For $500 a night this was a horrible stay! The manager Amber Beabout-Caro didn’t get back to me until Thurs (only because I called) and in her email stated “we have a lot of new staff and we are treating this as a learning experience for our staff and coaching opportunity for them”… I basically paid for the staff to learn basic hospitality and receive coaching on what not to do in the future....horrible experience!

Great Staff, Great Location Great Experience. First time staying on this property. All of the staff was amazing specially Amber (Manager) and Ashley. They provided great customer service. They went above and beyond to make sure our group enjoyed the stay. This is a top of the line property. Highly recommend! Close to Disney, restaurants and shopping.